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4 West 31 Street, New York City, NY 10001, United States of America – Show map
Excellent location – rated 9.1/10! (score from 1125 reviews)
Rated by guests after their stay at Hotel Wolcott.
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1127 verified reviews
They speak your language!
Hotel Wolcott's staff speaks: French, English
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WiFi is available in all areas and costs USD 9.95 per 24 hours.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1125 reviews
Value for money
Show reviews from:
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No free wifi anywhere!
The size, quietness and comfort of the room.
The noise from the room above me was very annoying! It sounded like someone was dancing, or hitting the floor with a bat! Could not sleep!!
Having to pay for Wifi? In this day and age I would like to of thought that it would be included with room. It Would of been nice to be able to make a Tea or Coffee in the morning ie a small kettle in room.
Hotel was perfect for our 1st. Position was great and loved the Vintage feel. It is a very calm and warm Hotel. Most staff were very helpful and accommodating. Would definitely recommend and come back again .
Generally no bad experience. Though breakfast could have been more varied.
It's location was very central. Concierge very helpful.
We had no water from 10 am to4 pm one day of the trip
Staff was very nice helpful Jason helped me print out my boarding pass extra nice
Hotel was very clean, bed was very comfortable and hotel room was quiet.
The carpet, the windows, all room was completely full of dust! The air was too dry and inside the room was too hot! I had a terrible sore throat and nosebleed. The same didn't happened during my stay in Boston, before I went to this hotel, despite the weather be worse. They don't have free access to Wifi. Nowadays its not thinkable. Maybe they could charge for a good internet speed, or they could charge at least a fair price to have access to internet. But US$5,00 half an hour??? It is ridiculous! Every one went to Starbucks, near the hotel to have access to internet.
The hotel stays in a wonderfull place, near subway, Times Square, Empire State Building.
The lobby of this hotel is very fine.Room very comfortablr
Hotel was great for the money we paid and was above expectations. The coffee and muffins at breakfast time were a great addition. Staff were great helped us find places and recommended a great steak restaurant to us. Would stay again if back in NY.
Comfortable Beds, Cool Architectural Details
Friendly staff, Comfort of hotel
The building is craving for paint big time
The lobby arch style ( ceiling, walls, decoration) is very beautiful
Paying for Wifi. That's just a room tax. If you want more money for the room, up the prices. Don't hide behind wifi charges. This survey is difficult.
Location!! Décor was very interesting
Muffin are a great plus in the morning in the lobby
I booked half a year in advance, and prepayed the full amount. 15 minutes after booking I realized that the reservation was non-refundable, and contacted Booking.com hotel immediately to cancel the reservation. The hotel, refering to the terms of the booking, refused to accept the request. In my opinion this is petty and poor customer treatment.
The concierge service has gone downhill from previous visits... Less friendly & less helpful. Basically just hand out maps & brochures. Very little knowledge of cultural, entertainement opportunities.
I love the environment, old but intimate, elaborate lobby. I enjoy the diverse cultures of fellow guests, and mingling with them over free continental breakfast. Convenient location, great value
Consierge could have been more knowledgable
Great coffee, not the watered down stuff so many other places serve and with real half and half - not that nasty powdered stuff. Complimentary and with nice muffins , thank you Hotel Wolcott
my French gold MasterCard was refused. I had to pay cash upfront. It did not work with their ATM either, I had to go outside to find one that would work. AC and hotel in general was very noisy.
The staff here was very pleasant and helpful. I needed a new lightbulb for a lamp in my room. The front desk and maintenance took care of that quickly and had a warm and welcoming attitude. The room was very comfortable and accommodating. I would stay here again anytime.
I loved the building, the staff and room. I felt as if I was in an old movie pampered with elegance and pleasant service. Comfort coupled with old time workmanship made for a wonderful stay. I had just spent three weeks walking all over Taiwan ; I was so tired when I arrived at Wolcott. A hot bath later, I was so relaxed and happy.
No wifi at least free
The staff and location
Walls are a bit thin.
Staff extremely friendly and helpful. The rooms uniquely laid out and lovely.
The room was spacious and very clean, and very warm given the severe cold outside. The hotel has a faded grandeur and was ideally located, right in the centre of Manhattan. Many sights are really within walking distance. And the surprise was the free coffee and muffins in the mornings. Also the late 12.30 check out was great because you could do something in the am and then come back to quickly freshen up before having the rest of the afternoon to yourself and then fly out in the evening.
Staff seemed a little clueless at first but figured it out
Very clean Ideal location a block or two from the subway
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