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Westin Michigan Avenue909 North Michigan Avenue, Gold Coast, IL 60614 Chicago (Show map) Excellent, Score from 90 reviews“I loved the location for the price. We were steps away from great food and shopping. The parking valet was courteous and prompt. The bed and pillows were very comfortable. The shower had great water pressure, even with the conservation effort and use of one shower head vs. two. I would return without question.”
Ruth,
Plainfield
Boasting an unrivaled location on Chicago's famous Magnificent Mile, directly across from the John Hancock Center, this luxurious hotel features first-class amenities and accommodations along with exceptional services. Only steps from the Westin Michigan Avenue's front doors, guests can find the luxury shops of Water Tower Place, world-famous restaurants and a vibrant nightlife. Beautiful Lake Michigan as well as Oak Street Beach are also only moments away. With in-room spa services, on-site gourmet dining options and a state-of-the-art fitness center, every stay at the Michigan Avenue Westin is sure to be unforgettable. The hotel also features a modern business center, complete with free wireless internet access. Hotel Rooms: 752, Hotel Chain: Westin,Starwood Hotels & Resorts.
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Total Hotel Score:8.7
Based on 90 reviews Guest reviews are written by our customers after their stay at Westin Michigan Avenue. |
Score breakdown
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Score filter |
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Ruth
Plainfield,
United States of America
5
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I loved the location for the price. We were steps away from great food and shopping. The parking valet was courteous and prompt. The bed and pillows were very comfortable. The shower had great water pressure, even with the conservation effort and use of one shower head vs. two. I would return without question.
2 out of 2 people found this review helpful, did you?
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10 |
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Dennis
Granger,
United States of America
5
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Location perfect for walking in the city, shopping and dining.
1 out of 1 people found this review helpful, did you?
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10 |
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Candace
Payson,
United States of America
5
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We had a beautiful view of Lake Michigan and Lakeshore Drive. It was a pleasure waking up each morning and looking out over Lake Michigan. We had room serve for breakfast each morning and we were able to place our dining table in front of the window and enjoy the view. We were also centrally located to all the shops and restaurants. We arrived earlier than planned and the Westin let us check our baggage so we could begin to enjoy our day before our room was ready. Also the Westin called us on our cell phone to let us know when our room was available. I stayed at the Westin a few years ago attending a business conference and remembered the excellent service, so when this leisure trip came up the Westin was my first choice. They did not disappoint! No complaints. Had a great time.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Italy
5
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Free Wi-fii connection only in the lobby.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Fabiano
Avio,
Italy
5
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No free wireless connection in the rooms.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Anonymous
United Kingdom
5
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The spa and fitness room were excellent. The room was very clean. Overpriced room service and food. Concierge service was poor.
Did you find this review helpful?
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7.9 |
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Shawnee
Champaign,
United States of America
5
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I liked the beds in the rooms and the proximity to Michigan Avenue. I didn't like the fact that I had to wait 20 minutes in line to check in and check out. Also, we were told that our room would be ready by 3pm at the latest and we did not get a phone call saying it was ready until 5pm. Trying to get through on the phone was also a hassle.
Did you find this review helpful?
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7.1 |
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Dmytro
Dnipropetrovsk,
Ukraine
5
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Service, location, rooms Internet (both wifi and ethernet) is terrible, and non free.
Did you find this review helpful?
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7.9 |
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Anonymous
United States of America
5
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Location. Great price, considering it was a holiday weekend. We were right by elivator. Verry loud.
Did you find this review helpful?
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8 |
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Sue
Roscoe,
United States of America
5
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We brought our 2 dogs to celebrate our twins turning 21. It was very nice and close to everything!!!!!
Did you find this review helpful?
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10 |
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Roger
Arlington heights,
United States of America
5
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Great location, nice comfortable beds and showers Not up to the standards of most Westin hotels.
Did you find this review helpful?
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9 |
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Tammy
Frankenmuth,
United States of America
5
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Didnt have to drive my car. Everything we needed within a mile. Beds were very comfortable. Loved the convenience of in hotel starbucks. Walked across the street to take elevator up 96 floors to have the best view in Chicago while having a glass of wine.
Did you find this review helpful?
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8.8 |
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Francisco
GUADALUPE,
Mexico
5
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Everything, Its awsome, excellent
Did you find this review helpful?
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10 |
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John
collins,
United States of America
5
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I like everything about this day except for what is in the next description. I did not park in their facility. The parking rates are far too expensive. I parked my vehicle about 4 blocks away for only 28 dollars for 48 hours. The Westin's rates start at 57 dollars per day, and are probably considerably more after gratuities.
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9.6 |
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Anonymous
United States of America
5
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The hotel is in a great location just across the street from the John Hancock building. Wall were paper thin and we could hear 2 kids coversations with their parents came from the next door. The bathroom was dirty. I found few pieces of hair in the bathtub.
Did you find this review helpful?
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7.5 |
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Deb
Oregon,
United States of America
5
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We were thoroughly impressed at the location, right next to the John Hancock building. The rooms were very nice, clean and smelled good. Everyone was very helpful. The price was excellent for the location. Parking was a bit steep. But we would be certain to go back again. \
Did you find this review helpful?
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10 |
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Anonymous
United States of America
5
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Great location My room was next to the elevator
Did you find this review helpful?
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10 |
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Anonymous
United States of America
5
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Location Expensive
Did you find this review helpful?
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8.8 |
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Eileen
Lakewood,
United States of America
5
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Blooming dales gave us an additional 15% discount for staying at the Westin. It was a nice surprise I enjoyed the application
Did you find this review helpful?
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8.8 |
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Anonymous
Brazil
5
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Clean, comfortable, dependable
Did you find this review helpful?
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8.3 |
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Kimberly
Normal,
United States of America
5
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Good size room, clean, great staff, good location I had to ask for someone to provide clean towels and clean up the bathroom on my second day at 4 pm.
Did you find this review helpful?
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7.9 |
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Anonymous
United States of America
5
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Location and The Grill restaurant. The conceirge was always busy and could never reach them via phone. When you did reach them, they were not friendly. The staff were not friendly either. For being a Westin, I expected the rooms to be more updated.
Did you find this review helpful?
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6.3 |
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Harvey
scarsdale, ny,
United States of America
5
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Location, service & room
Did you find this review helpful?
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10 |
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Chendong
Shanghai, China,
China
5
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Convenient
Did you find this review helpful?
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7.9 |
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Patricia
Jackson,
United States of America
5
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The location of the Westin Michigan Avenue is really the selling point. It's right next to the John Hancock building and the Water Tower. There is fantastic shopping and ocean views from some of the bedrooms. The hotel staff is nice and courteous, and the rooms are well appointed with comfortable beds and nice linens. Water pressure in shower wasn't great.
Did you find this review helpful?
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9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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