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Wyndham Jacksonville Riverwalk
1515 Prudential Drive, Jacksonville, FL 32207 – Show map
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93 properties in Jacksonville
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201 verified reviews
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Wyndham Jacksonville Riverwalk's staff speak: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Golf Course (within 2 miles), Pool Table, Fitness Center, Game Room
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 12 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Wyndham Jacksonville Riverwalk accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 201 reviews
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The staff is what makes this a great hotel. They go out of their way to make you feel comfortable.
Pool is awesome, hotel is great !
Had to leave room ro get a continuous internet signal. A/C was not working properly.
The staff was wonderful
In my room there was roach in the draw were you put your clothes n some on the floor also the water from the faucet wouldn't stop dripping
Rooms are outdated. Bathroom had a hole in the wall dirty carpet the list goes on. Food just leave and go eat was gross to say the least
valet guys were nice
the rooms was smelly; the overall hotel was dim and dirty
The room was clean, bed comfortable.
I didn't realize parking wasn't free before I came.
Front desk assistance.
Staff at registration desk were very accommodating.
The structure needs to be remodeled.... Carpet too old... Lobby furniture is ridiculously dated...old fooseball table knobs with tape wrapped over....old toilets in room 211 and old tub fixtures.... Need brighter lights over room door and clean out the bugs out of the lights over room door. Brian the server at breakfast acted as if he didn't want to be at work ( scowl on his face).. Not pleasant. The racks used to transport luggage to rooms needs to be updated as they are hard to steer. I expected more and won't come again. Also will not recommend to others.
Location and the lobby is nic
Rooms were not worth the money ..
Too crowded outside while waiting for car from garage. Ventilation is poor, air is stuffy and the rooms smell bad from lack of air circulation.
Good location near town centre. The lobby was quiet impressive. The fitness room and pool area are good.
The hotel is coming into the years. Small damages where ever you look around - scratches on the furniture, defect door bumper & ice machine, damages on the air condition. Some wet areas all over the place due to thunder storm outside. The free Wifi more or less hasn't worked - best in the lobby - non in the room.
It's old and the corridors and rooms are falling apart. Furniture is old, carpet was dirty. Bathroom is dated, no one greeted me at the valet nor was offered help with bags. Will not use again.
The locations was good. Just off the highway downtown.
Wallpaper was peeling. A/C was very old and loud. Water was leaking on the floor Walls were dirty. Just not a good place to stay at this time. Needs to be remodeled.
Charles and Theo from room service was assume can't wait to go back and visit
The desk staff was nice and did what they could but it didn't make up for the rooms or having to change them so many times.
First room was dirty, they didn't clean it while I was gone for an hour to pick up my fiance and upon our return gave us another room. After unpacking in what we thought was a nice room, we left to get a soda from vending machine. Upon that return, we found the door would NOT latch to lock OR close! Once again we had to pack our things and go to the front desk. The 3rd room was not as nice as either of the first two and didn't even have curtains. Just old blinds. No help from staff, no room comp or half refund. Won't stay again.
Access to internet and printer for airplane check-in. Shower was invigorating.
Property needs much updating. Hallways are dreary, scraped up, and need painting. Not what I expected from a Wyndham property. The room itself was suitable, but the AC was not working at an optimal level. The Riverwalk was not accessible and staff did not mention it was under construction. Charges for self parking was unreasonable since we were not parking in a secured structure. Area around the hotel felt abandoned--litter and broken bottles in areas just off the property. We didn't feel comfortable walking off site.
Restaurant and bar located inside. Valley and restaurant staff more polite than front desk staff.
We booked a king size room. We arrived late and the only room left was handicap with NO view. Lots of construction on the area so lots of road closures.
The bed was comfortable
The place was old and outdated, and the carpet in the hallway was old and stained, the walls inthe hall was chipped and the whole building felted somewhat dark and depressing, and it's ridiculous for them to charge $12 for parking, because of the high price of the room. There was nothing going on around the area.
Location is great. Breakfast is good. Given $20 off room for problems
Air conditioners very noisy. Had to turn it off both nights to sleep. Room service food in hallways 6-8 hours. No WiFi in our room, even though we were given a second one. Fire alarm went off twice within 5 minutes around midnight. Worker dragging metal chairs across concrete around pool echoed to the fifth floor at 6:30am. Will not return.
When I arrived , my reservation was not in the system. Fire alarms malfunctioned at 11:30pm and again at 1am. Train noise throughout the night . Food is overrated.
I was celebrating my 25th birthday with a group of friends and the bartender down stairs was amazing!
For a Wyndham hotel, this was a complete disappointment.Hallway carpeting was bleached in parts. Hallway and doors all needed painting. the chair in the room was badly ripped. There was a bulge in the bathroom wall with mold on top of it.
Check in time was 3pm. I arrived at 11:30 and was told to come back at 3pm. we did not get our room till 4pm. I was told to keep checking every 15 mins to see if our room was ready. Yet other people were checking in.I did check with another clerk and told him my situation and he rushed our room. The main reason we were there was for a 5pm concert.
The staff were extremely pleasant and eager to help, beds were comfortable.
Hotel seems to be in rough shape it the hallways and rooms, you have to pay extra for a fridge, self parking was still a ten dollar a night charge that no one informed me about till check out. It's not really located close to anything except a JTA station that provides free transportation downtown. I stay in a lot of hotels and this was pretty mediocre for the price.
Staff was friendly and helpful. Location was good. I was nervous after reading the reviews but it was not bad, like the reviews stated. Hotel needs some cosmetic work but it is an older hotel.
Need more trash cans in room. $10 daily self parking fee and $12 valet parking fee is an expensive added cost.
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