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1515 Prudential Drive, Jacksonville, FL 32207, United States of America – Show map
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295 verified reviews
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Wyndham Jacksonville Riverwalk's staff speaks: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Golf Course (within 2 miles), Pool Table, Fitness Center, Game Room
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 12 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 295 reviews
Value for money
Show reviews from:
Set in the historic San Marco district of Jacksonville, Florida, only steps from popular sites, this completely non-smoking hotel features 2 on-site dining options along with an outdoor swimming pool....
Score from 152 reviews Good
This Jacksonville hotel is next to the St. Johns River and a 5-minute walk from shops and dining options at Jacksonville Landing. Guests can enjoy a rooftop swimming pool and hot tub.
Score from 165 reviews Very good
The Jacksonville Plaza Hotel & Suites is in the heart of this city's exponential growth.
Score from 383 reviews Good
With easy access to Interstate 10, the Sleep Inn & Suites hotel is a great place to stay while you are in the Jacksonville area.
Score from 12 reviews Good
excellent value for money
corridors and rooms need painting
Location, friendly staff, excellent breakfast
Found a cockroach in my room Room not comfortable
Friendly staff Convenient location Breakfast was good
Smelled dirty Outside noises were easily heard Needed repairs Light in bathroom area didn't work well
Had late availability, great location, very nice and helpful staff, basic stuff you need (shower worked very well for me, wifi worked, nice towels, gym)
There is a sense of age and faded glory about the place. For such a huge hotel, the bar should be open when customers want it open, not closing at 11pm. I arrived late after flying 20 hours to get there, why shouldn't I have a beer or two? The bar area is also a bit dark, so you can't do any work there with a cold beer. They have other such silly rules as well about forcing you to have the buffet breakfast rather than providing a service, say to cook two poached eggs and toast, etc. As a result I went out all the time. Their financial loss!
Room size, bed, room was clean
Wifi was down my whole stay, for a business traveler, killed my afternoon productivity. Restaurant was average at best and overpriced, understaffed bar with 2 tvs. Hotel is located on south bank of river, very little to do, sparse restaurants or shopping, this part of city completely shuts down at night. Hotel is old, needs a facelift including a much overdue paint job, the halls are dingy and dirty
The price is good compared to the big names around, in particular our conference hotel. You get to walk 25 minutes to the conference hotel on the other side of the river; nice exercise. Skytrain next to the hotel; free rides to the centre on weekdays. Close to some really good restaurants and brew pubs!
Everything is a bit old and dusty; Things start to fall apart; For some reason people don't stay here any more; The area is a bit empty.
room service was too high and not good , did not have much on the menu,
had no remote, phone was not work, and was not clean
water taxi...very friendly staff...excellent breakfast buffet...very friendly valet staff
rooms could use an upgrade. it was clean room, just dated.
It was so close to the arena. We just had to get a water taxi to cross the river and we were there. We had come to see the Paul McCartney concert so the location was great. The hotel is older but the room was comfortable and spacious. Would stay there again.
Breakfast was just so so. It was a buffet and the food had been sitting there for awhile.
Location and overall building is nice. Staff are courteous.
The entire interior, carpets, furniture, wall papers and linens needs to be replaced. Bed mattress being dated and heavily used did not make for a comfortable sleep. No regular amenities like coffee maker, hair dryer in the room. Lightning was poor and some lamps were not working.
The bed was comfortable
I didn't like the price for one thing, if I pay that much I except the TV to work and the remote. The blow drier didn't work and the tub didn't drain. I told your staff and they could care less.
Valet Parking was convenient. Hotel was an ok location, close to downtown.
Tried to order room service and there was no answer, left message and noone replied. Called Valet once and again no answer. In the morning I went down for the free coffee and there was none. Overall I got the impression that service was not a priority at this hotel.
Worst hotel I have ever staywd in. Nothing to like at all about the hotel.
Rude staff and the dirtiest rooms and hallways I have ever seen.
First appearance(lobby) it looked great.
Took almost an hour of back and forth to get my door to open. Room was musty smelling and moldy.
Hotel was close for concert we were in town to see the valet staff was great and very friendly.
Ice machine didn't work on our floor. Had to go looking for another one. only one snack machine in the whole hotel and it was out of order.
Staff was extremely helpful, kind and considerate.
Found the rugs and some wall areas looked old and worn.
The bed was very comfortable.
The hotel was very old. The hotel was dirty. The doors leading into our room was marred with dirt and foot prints. When we got into the room the bed was fine, but the ceiling was extremely dirty, the bathroom had mildew all over it and there was nothing in the room. There was a huge open space where a table and chairs should have been, but nothing, so there was no where to sit other than the bed or in the desk chair. No refrigerator, no microwave, and just all around DIRTY!
The guest services were great. Restaurant food was good.
The room needed to be updated. The faucet in the tub dripped and wouldn't drain. Also the safe was already in the locked position and called front desk and they sent maintenance man and he opened it and then said I could only use the code 1234 to lock and open safe - told front desk about this as I know that was not true as I put in another code and it worked. Also the hall rugs were very dirty or stained - our room really needed to be painted as there were marks on the wall.
Staff was nice....that's all I can say..
room was not ready to 2 hrs late..Needed updating, river walk was under construction.
Outside lobby you find dirty hall carpet, room smelled of mold, and past guests room service dishes still outside my door....upon arrival and next morning! Wish I had listened to reviews!
Location King size bed Valet parking River view
Needs a bit of an update
Staff was very knowledgable and friendly.
Very disappointed in the condition of the 4th floor. Walls were all scuffed up, carpet was worn, needed painting, exposed wires on exit sign - overall not a pleasant experience.
Water taxi close.
Carpet under sink was soaked. Sink was cracked and leaked. Had to back into corner of bathroom to shut door. There was tape, plastic and drywall mud on tub and walls. Appears they tried to do quick repairs of ceilings and walls in room before making available. Not good part of town.
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