눉Twice we had issue with staff. At about 10 pm our second night, someone started pounding on the door and trying to turn the knob. I actually screamed. Person pounded a few more times, there was a loud and drunken conversation on the balcony walkway. I decided to call the front desk (no cell service of course, it's remote). No answer. You'd think there'd be someone to answer, but when we were checking in they were so busy that the woman who helped me said she wasn't going to the answer the phone (and clearly no one else did either). So, our option was to dial 911 (which seemed excessive or just wait). After a couple of minutes the loud argument moved indoors (seemed like a couple of doors down). So, drunken guest I suppose.
Our third morning, someone pounded on the door around 9 am. We were still getting ready and thought we'd put the do not disturb sign out (apparently not). So we shouted through the door that we were still in the room, to come back. Pounding continued. Yelled several more times including from right inside the door. Finally had to use the little chain thing and grab some clothes to open it - it was a worker, wanting to do something in the room (apparently, person had tools, was not a maid). Later, we noticed workers in and about that building (loud btw). A couple of workers were just hanging out in the parking lot, watching people get ready to leave and chatting.
Lastly, the heater didn't respond to a thermostat (and it was 22F in the wee hours). We managed to warm the room up enough before we went to bed, but leaving the heater on low made it too hot, until near dawn, when we had to get up to arrange the heating issue. Water pressure was so-so, but plenty of hot water.
눇The location is excellent, just 9 miles from the El Portal entrance to Yosemite. They are pet friendly and have a little grocery store on site. Every unit has an adequate kitchenette, with essentials for cooking such as a couple of pots and pans. There's a coffee maker, and a working fridge/freezer. Very handy. There is a restaurant on sight (we didn't use it), but the store has sandwiches and stuff. It was so nice that they accommodated our little dog for a reasonable fee.
If people had needed the service, they could call people to come put chains on a car in the parking lot.
We had a family suite for the first night, and it was lovely. The units were all clean (I worried because I thought at this price it might be like Curry Village, ha). Beds were good, but not great. Toiletries were better than expected, and there was plenty of hot water. This is a large complex, with over 300 rooms, but it fills up. Because it's popular and the location can hardly be beat. Gas and such is back down the road away from Yosemite but not far. The drive to the place is lovely.