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55 5th Street, Union Square, San Francisco, CA 94103, United States of America – Show map
Excellent location – rated 9.4/10! (score from 442 reviews)
Rated by guests after their stay at Hotel Zetta San Francisco.
|Room Selected at Check-In|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
|Superior King Room|
|Premier Studio King|
|Deluxe Double Queen Room|
|Superior King Room with Roll-in Shower - Disability Access|
|Deluxe King Room with Roll-In Shower - Disability Access|
|Deluxe Double Room with Two Double Beds with Roll-in Shower - Disability Access|
|Premier Studio King with Roll-in Shower - Disability Access|
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373 properties in San Francisco
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442 verified reviews
They speak your language!
Hotel Zetta San Francisco's staff speaks: Chinese, Vietnamese, Filipino, French, Spanish, English
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Pool Table, Ping-Pong, Fitness Center, Massage, Game Room
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 55 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Vietnamese, Filipino, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night for extra beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 442 reviews
Value for money
Show reviews from:
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1489 reviews Very good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2213 reviews Very good
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1445 reviews Very good
This 4-star hotel, situated at the top of Nob Hill in downtown San Francisco, overlooks Grace Cathedral. This luxury hotel features spacious rooms and an award-winning spa.
Score from 555 reviews Wonderful
I would not recommend Hotel Zetta to business travelers. My room was on the 3rd floor and I was kept awake until the small hours each night due to noise from the Playroom below, which the hotel often seems to rent out to private parties. The lower floor are simply not well enough sound proofed against this noise. The staff, whilst polite, did not seem to be able to control the noise levels in the Playroom or to ask private parties to wind down after midnight. This is a shame because the hotel is otherwise in a great location with good facilities and above-average rooms.
Walking distance in a 360 of great things to do and see!
Nice location, clever design
Room cleanliness needs improvement. Overpriced relative to cleanliness, bed comfort and views.
Good location, helpful staff, good sized room and bathroom.
Noisy air conditioning at night.
Clean and fancy room, kind staff ,and easy access to downtown and shopping mall.
Firestation that makes a loud horn sounds is near by hotel.
Love the artwork and games room. Had a short 2 night say, would loved to have stayed longer. Would definitely recommend.
Not a lot. Don't expect any kind of view from your room.
Clean and modern
The bed needed to be changed out
The staff were very friendly, and helpful. My wife and I requested an earlier check in time, and they were able to accommodate without making us feel like it was a hassle. The decor was a refreshingly artistic and our room, a Premier studio King, was very clean and spacious. It was very quiet considering how busy of an area the location is. Didn't get a chance to spend time in the game room but we will next time as we are sure to return.
The only thing I didn't like is having to leave!
The hotel enjoys an excellent location close to all forms of public transport. Without exception, the staff were very friendly and helpful. We thoroughly enjoyed our stay.
Great decor, great staff
Location was great, you can walk to the wharf. Trams, buses and train station are just around the corner as well as some nice restaurants.
Cost. Just over $2500.00 for 7 nights was a very steep for the hotel. We stayed in Seattle at a five star hotel, Fairmont Olympic hotel (very nice) for 4 nights $741.00. There was a convention down the road from hotel Zetta at the time we were there so this may have pushed the price up? they do say that doing business in San Francisco is more expensive and the forward that tax onto the end user.
The whole ambience of the place. The look of it, the feel of it, the room, the staff, the food, the decor and the location! Loved it. Rosemary was amazing with restaurant recommendations and general advice on where to go. Made our stay incredibly pleasant. Restaurant was great for breakfast (we didn't have dinner so can't comment on that). We absolutely LOVED it.
Not much to say here. Room a little small for longer than a two night stay is say. Only one gown in the room. The second morning the cleaner tried to come into our room FOUR times around 8am despite the Do Not Disturb on the door which was very annoying. The only other thing for me is that the chairs in the restaurant are metal and made such a noise when moved. Reminded me of scraping chalk down a blackboard!! But that's a personal 'ouch'!
1. Room sound insulation problem. 2. Late in room cleaning upon Check-in (> 7PM); late in room cleaning the next day (> 5 PM) 3. Billing rate at check-out had doubled the agreed upon reservation price. Corrected upon inquiry.
Games room -ideal for kids
No microwave / kettle in the two bedroom suite!!
Really great activities in hotel - fun to hang out there!
The atmosphere is great. The room is really comfortable. The furniture and decoration is really outstanding. It's in a great place for turisting arround.
The staff. We had to call 5 times to ask for a package that was sent to us. They just ignored us the first 4 times (we even went down to the reception to ask for it). I felt I was disturbing them, I didn't feel welcome at all. I would not stay here again.
Location Fun Attitude 2nd floor fun zone Connectivity in the rooms Joseph the concierge
Exernal windows with no view Room cost versus others I have stayed in
Fantastic location, cool vibe, excellent staff, very nice room.
Modern, easy going, hype hotel in the heart of SF.
Great place High service Cool taste and decoration Nice staff Go there!
The bed was fantastic, the staff were very nice and went out of their way to be helpful. There was a slightly confusing thing where you opt out of having house keeping but they credit $10 to your minibar tab but nobody mentioned it to us when we checked in or out.
There was no way to boil water in the room so although there were tea bags provided we couldn't drink them. Also, the complimentary coffee pods for the espresso maker, while delicious, were DECAF!
Friendly staff. Adjoining restaurant was very good, so was the room service they provided. Location was ok, easy to get around but quite a rough neighbourhood.
Wi Fi didn't work at all. We stayed at Zetta for the whole week and complained about it every day but nothing was done to fix it. Very very annoying. Ok mattress but poor quality pillows. Also, when booking the room I have specified that I would like to have a quite room, but when we checked in we ended up in a super noisy room next to a very noisy air shaft. I requested the room to be changed but it took more than an hour to happen.
Room coffee free, location, modern and functional design concept
Lobby bar too expensive, no chance of having breakfast
My original room was very noisy from air conditioning units. Staff was very accommodating finding me another room.
Room was extremely pricey.
Staff was gracious, kind and ultra inviting. We immediately felt welcome from the time we arrived ( earlier than official check -in) to the time we checked out and stowed our luggage behind the front desk. The valet was fast , efficient and friendly and we were so relaxed and mentally "unplugged" by the time we departed.. We left our bags behind. We are traveling back today to pick them up, and maybe have a cocktail and play some plinko in their neat-o lounge. We can't stay away!!
we didn't like the neighbors in the next room who had "very loud" AM conversations with what sounded like 5-6 small children.. But we are parents, and we get it. The staff was kind enough to ask them to reduce their volume at 6:45 am.
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