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55 5th Street, Union Square, San Francisco, CA 94103, United States of America – Show map
Excellent location – rated 9.4/10! (score from 421 reviews)
Rated by guests after their stay at Hotel Zetta San Francisco.
|Room Selected at Check-In|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
|Superior King Room|
|Premier Studio King|
|Deluxe Double Queen Room|
|Superior King Room with Roll-in Shower - Disability Access|
|Deluxe King Room with Roll-In Shower - Disability Access|
|Deluxe Double Room with Two Double Beds with Roll-in Shower - Disability Access|
|Premier Studio King with Roll-in Shower - Disability Access|
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421 verified reviews
They speak your language
Hotel Zetta San Francisco's staff speaks: Filipino, French, Spanish, English
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Pool Table, Fitness Center, Massage, Game Room
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 50 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Filipino, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night for extra beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 421 reviews
Value for money
Show reviews from:
Featuring a state-of-the-art fitness center, this San Francisco hotel is just a 2-minute walk from Union Square and cable car lines. All rooms have free Wi-Fi and custom amenities.
Score from 421 reviews Very good
Overlooking San Francisco's scenic waterfront, and steps from top area attractions, this hotel features first-class amenities, luxurious accommodations and numerous services and facilities.
Score from 334 reviews Excellent
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 1921 reviews Good
Atop Nob Hill, this landmark San Francisco hotel features luxurious rooms with terry cloth bathrobes. A full-service spa and 2 unique dining experiences are on site.
Score from 475 reviews Excellent
Design Staff Convenience
The staff support was great at reception. The game room and overall design. The bed was great. Location was perfect.
The room of my colleague was only ready around 5pm and we were on a world trip tour so this was inconvenient as we were tired. The first day, my room was not cleaned up, only after it was requested at reception. I was on the 11th floor and the smell on that floor (including the room) was like an old gymnasium ... maybe because it is on the floor of the gym. So for the price we paid, this was very disappointing.
Fantastic location, really lovely hotel. Room was spacious and quiet with a good bathroom and comfortable bed. Cocktail bar seriously good and very helpful staff.
A bit like Ace Hotel with less attitude and more fun. Really nicely designed spaces and rooms, professional pleasant staff, relatively quiet despite being in one of the noisiest areas, close to all the action, well stocked bar.
Could have better lighting in the rooms.
Largish room nice size bathroom Tall table/desk Comfortable bed Quiet Enthusiastic adorable staff
No view but they can't help that.
Loved the art work and the style of the hotel and the fact it was recycled. Bed superb as was the coffee machine in room. Fantastic staff and location. Loved loved it
comfy bed, quietness, location
did not honor late checkout which was solicited through booking.com in advance
Comfortable sleep Excellent wi fi
Furniture dark color No carbet inside room
good design friendly stuff location is good
to expensive cleaning was not always up to sratch bad Wi-FI quality noisi
The games room was a great place for our group to meet in the evenings. Lots of fun!
The lobby, the nice sheets and duvet, the style, the pool table, the art
The wifi logs on and off and is slow, the rooms are cool but small, no bath
I like the trendy look of the entrance, lounge and bar area which was definitely happening on a Friday night. Was great to go out to dinner and come back and hang out. Plus pool table, etc. The bedrooms very comfortable, if a little too uber modern...but good wifi and TV, and wow the shower and amenities were terrific --nice style and high end products in big bottles-- like you have in your own home--nice!
Chair for desk was a little too uber modern and not comfortable -- looked like a thin rolling desk chair I used to have in my bedroom in high school, but actually my chair was way more comfortable. Luckily there was another chair in the room more comfy.
Funky design/decor Really comfy beds Helpful, friendly staff
Having to pay in full up front
Design of the rooms
Everything was great. Very nice lobby bar downstairs. Extremely nice receptionists who will help you find great restaurants around the town.
all service are good and valued
everything is good
Location and the staff
Need more vareity in breakfast Need no noisy beds
What a cool hotel, staff excellent and very close to the bars/restaurants and shopping. Cool games room on the mezzanine. Apple Macs in lobby area. Free Wifi throughout.
High parking charges $50 per night.
Hotel Zetta's staff are "amazing" from the front desk to the bar staff. They assisted us with changing our room as we weren't happy with the one we were given, they all were very helpful with tourist tips and info and greated us each day by our names and always with a smile.
We found the actual rooms overpriced and over rated. The rooms aren't bad but certainly not worth the high $ amount we paid in comparrison with other hotels we've stayed at. Our room was on the 4th floor and was extremely noisy. We also had an issue with our room not being made up as we'd had a sleep in and thus our room wasn't cleaned. We requested it to be cleaned and new towels replenished when we went to dinner but to no avail.
Very nice ambience; attention to guest needs.
noisy bar in lobby; too many crowds in lobby
decor and style location room size and comfort cocktails helpful staff
1. Location is all we need when looking up for hotel for our stay in the city. I can tell you that hotel zetta maybe not the best location but at least second place if competing with other choices in the city. 2. Most of the staffs are very friendly, and willing to listen and help. We decide to rent a car after we arrived, everything is quite instant but luckily they find us a nice one with their cooperated car rental company.
1. We had two bookings with the hotel because of the room availability, which means we need to change room. I was a bit confused with the sofa bed so I contact them before I made my second booking. Clearly, I got the information saying that the sofa bed can fit two ppl in but thing are not quite true after we changed our room. Then we request twice time for roll-in bed right after. However, the bed never appeared in our room until we left. We got explained next morning but we feel a bit depressed. I decided to stay at the same hotel because I has been confirmed that we can fit in the room. ( I was still a bit worried so we asked when we were still staying in our first-booking room and we again been confirmed that we can fit in.) 2. Air-conditioning noise that has already mentioned by many others. 3. If you travel with elders or ppl like quiet maybe you need to consider a little. Lobby is always noisy after 7pm. ( I actually quite like the common area, where you can enjoy games and activities with group of friends.)
Great location. Close to subway. Great shopping around. Nice design.
The lobby can get noisy sometimes. Since the reception is close to the entry. It can get crowed sometimes.
Staff was attentive, polite, and accommodating, facilities were immaculate. We were close to downtown which was so convenient, and I really had a blast in the rec room with my family. Thank you for an awesome stay!
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