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55 5th Street, Union Square, San Francisco, CA 94103, United States of America – Show map
Excellent location – rated 9.4/10! (score from 423 reviews)
Rated by guests after their stay at Hotel Zetta San Francisco.
|Room Selected at Check-In|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
|Superior King Room|
|Premier Studio King|
|Deluxe Double Queen Room|
|Superior King Room with Roll-in Shower - Disability Access|
|Deluxe King Room with Roll-In Shower - Disability Access|
|Deluxe Double Room with Two Double Beds with Roll-in Shower - Disability Access|
|Premier Studio King with Roll-in Shower - Disability Access|
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383 properties in San Francisco
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423 verified reviews
They speak your language!
Hotel Zetta San Francisco's staff speaks: Chinese, Vietnamese, Filipino, French, Spanish, English
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Pool Table, Ping-Pong, Fitness Center, Massage, Game Room
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 55 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Vietnamese, Filipino, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Any additional children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night for extra beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 423 reviews
Value for money
Show reviews from:
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1410 reviews Very good
This 4-star hotel, situated at the top of Nob Hill in downtown San Francisco, overlooks Grace Cathedral. This luxury hotel features spacious rooms and an award-winning spa.
Score from 519 reviews Wonderful
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 2170 reviews Very good
Centrally located in downtown San Francisco, this luxury 4-star hotel is one block from Union Square. It offers an Italian restaurant and rooftop lounge, a sauna, and spacious rooms.
Score from 405 reviews Excellent
Games room -ideal for kids
No microwave / kettle in the two bedroom suite!!
Really great activities in hotel - fun to hang out there!
The atmosphere is great. The room is really comfortable. The furniture and decoration is really outstanding. It's in a great place for turisting arround.
The staff. We had to call 5 times to ask for a package that was sent to us. They just ignored us the first 4 times (we even went down to the reception to ask for it). I felt I was disturbing them, I didn't feel welcome at all. I would not stay here again.
Location Fun Attitude 2nd floor fun zone Connectivity in the rooms Joseph the concierge
Exernal windows with no view Room cost versus others I have stayed in
Fantastic location, cool vibe, excellent staff, very nice room.
Modern, easy going, hype hotel in the heart of SF.
Great place High service Cool taste and decoration Nice staff Go there!
The bed was fantastic, the staff were very nice and went out of their way to be helpful. There was a slightly confusing thing where you opt out of having house keeping but they credit $10 to your minibar tab but nobody mentioned it to us when we checked in or out.
There was no way to boil water in the room so although there were tea bags provided we couldn't drink them. Also, the complimentary coffee pods for the espresso maker, while delicious, were DECAF!
Friendly staff. Adjoining restaurant was very good, so was the room service they provided. Location was ok, easy to get around but quite a rough neighbourhood.
Wi Fi didn't work at all. We stayed at Zetta for the whole week and complained about it every day but nothing was done to fix it. Very very annoying. Ok mattress but poor quality pillows. Also, when booking the room I have specified that I would like to have a quite room, but when we checked in we ended up in a super noisy room next to a very noisy air shaft. I requested the room to be changed but it took more than an hour to happen.
Room coffee free, location, modern and functional design concept
Lobby bar too expensive, no chance of having breakfast
My original room was very noisy from air conditioning units. Staff was very accommodating finding me another room.
Room was extremely pricey.
Staff was gracious, kind and ultra inviting. We immediately felt welcome from the time we arrived ( earlier than official check -in) to the time we checked out and stowed our luggage behind the front desk. The valet was fast , efficient and friendly and we were so relaxed and mentally "unplugged" by the time we departed.. We left our bags behind. We are traveling back today to pick them up, and maybe have a cocktail and play some plinko in their neat-o lounge. We can't stay away!!
we didn't like the neighbors in the next room who had "very loud" AM conversations with what sounded like 5-6 small children.. But we are parents, and we get it. The staff was kind enough to ask them to reduce their volume at 6:45 am.
Very close to cable cars, street cars, BART, and buses. Right beside Westfield mall. close to mission and 5th self parking garage.
Dry cleaning service not organized. Thought we lost a coat to cleaners. Inquired about coat staff looked into it. Cleaners said they couldn't find it. Coat came back from dry cleaners three days later.
The room was way too small , and the house keeping didn't touched the room for two days!! There's no privacy too you can hear everything going on from outside the room and the street!
The location, staff, facilities, food.
There was seriously nothing I didn't like.
location ,specially for shopping is unsurpassed. The decode is truly contemporary and cutting edge ,the art in the room and lobby is stunning .Restaurant is superb.
a little expensive
The decoration and the staff are awesome. The location is also very good, just a couple of blocks from Union Square and from the Moscone Center.
The bed was too soft...
Location. Friendly and helpful staff. Room was big and comfortable.
The hand shower doesn't work. No complimentary bottled water in room. Although this was mitigated by the fact that lemon water was available 24h at the reception area.
Modern well, laid out,funky and fun! Smart TV, good size bathroom very pleasant staff
Ridiculous prices at the bar for a glass of house wine!
The staff, the room, the location, the game room and the art.
Zoe, the bartender, was fabulous!
Great location. Surprisingly quiet.
i liked mainly the staff, very professional and helpful , and always smiling , and can be of great assistance for someone who is visiting san francisco for the first time. the hotel is nice and trendy
the hotel lacks the ambience vibes that needs to be created there . the lobby bar can not open so late in the afternoon. had it beed located else where it can open that late.
Fantastic for walking to shops, bars and restaurants. Brilliant staff and very nicely decorated.
Valaet costs are very high, but a car park very close by, ask the door man for directions.
Very relaxing and a lot of fun!
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