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  • Anonymous
      United Kingdom
    August 10, 2013

    The reception staff were very helpful, and did their best to resolve the problems encountered at this hotel.

    Despite advertising that the hotel has wifi, when I arrived, I was told they had not yet paid the bill for that month (it was then the 3rd of the month). As it was then a Saturday, there was no wifi until the Monday, the last day of my stay. The room was a bit grubby, for example the rugs on the floor were dirty. The underside of the toilet seat was dirty - a disgusting thing to see on arriving in a hotel room. There was no room cleaning during my stay. The toilet cistern leaked profusely every time it was flushed. There was a smell of drains from the bathroom. The water was not hot the first day, but this was resolved when I raised the matter.


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