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Newest reviews for Hotel Uzbekistan

  • Lino
      United Kingdom
    September 3, 2014


    it is a tired hotel, in need of refurbishment.


  • Roberto
      United States of America
    August 31, 2014

    Location Breakfast Hotel design

    Old room Inattentive staff


  • Iurii
    August 24, 2014

    Located in city center next to metro station, nice park is just in front of hotel. Cool city view from higher floors. Quite helpful personnel speaks both English and Russian well. Accepts bank cards.

    Poor fi-wi speed, but it seems to be typical for the city in general. Good wi-fi coverage only in lobby. Accuracy of cleaning should be improved: I found smb else's pants behind the air cooler in the room. Fast payment with MasterCard can be an issue, ask personnel in advance to check the availability of such a payment. Payment with Visa is not a problem (also seems to be general feature of the city, as far MasterCard is not so broadly accepted unlike Visa).


  • Jose
    August 21, 2014

    We spent only one night and we had to get up very early to go to the airport. In the morning we got a breakfast bag. Staff was very efficient in everything we apply.

    Some features un the bathroom did not work properly. We had a room in the 14th floor but there was a terrible noise from outside. Something similar to air-conditioning machines. We were too tired and finally de fall asleep...


  • Anonymous
      United States of America
    August 21, 2014

    All of it.


  • Anonymous
      United States of America
    August 20, 2014

    Location was great. WiFi worked well, which is an exception in the country.

    My first room, the light in the shower was falling down and flickering...... Possible electrocution issue....


  • Bert
    August 17, 2014

    Location price

    No airco that works properly old hotel, doesn't feel safe


  • Emiri
    August 15, 2014

    My room has already renovated. Bathroom was clean and bed was very comfortable. Wifi connection was the fastest in Uzbek hotels where I have stayed.

    I asked recep a taxi to the airport early in the morning. However the driver forced to me to pay 170,000 CYM. I think this is not an appropriate rate. Also there's no breakfast box for guest who will miss the breakfast due to their early departure.


  • Aaron
      United Kingdom
    August 13, 2014

    Porridge at breakfast was really tasty. Hotel room was quiet.

    1) They did not tell us that early check in was at extra cost - we assumed it was fine (hotel is never fully booked as it is huge) but there was a nasty surprise on check out. I argued and did not have to pay this in the end. 2) Could only connect to wifi by standing near the door of the hotel room. 3) They forgot to make up our breakfast box - meaning we left for an early train departure hungry. Not good enough. 4) They forgot to order/arrange our taxi for the requested time - meaning we left for the station later than we should have. Not good enough. 5) Rooms very plain - totally lacking in any character. 6) Aircon was not proper aircon but one of those large boxes at floor level which blows mildly cool air. As a result the room was not cooled appropriately. ...We had a further two nights booked on our return leg of journey - we cancelled and went somewhere else.


  • Byung
      South Korea
    July 29, 2014


    all without location


  • Nurten
      United States of America
    July 9, 2014

    Excellent location and staff were very helpful!


  • Markus
    July 8, 2014

    Very big room and quite clean

    very old Russian Style hotel, without any charm and bad breakfast


  • Lucia
    July 3, 2014

    good location, nice view over amir temur square

    the elevator was slow and mostly two or three out of four did not work; the breakfast staff was slow and unflexible, the white chair covers were probably meant to look nice and noble, but were outworn and partly dirty


  • Orhun
    June 29, 2014

    wife is so bad,air conditioning was from soviet unioum (so old), dirty linens. It was my secondy time there but ı think ı was last time also


  • Martijn
    June 29, 2014

    in the middle of the center; interesting Soviet building; cash machine that takes MasterCard present

    We arrived just after Midnight with a very tired one-year-old. The price for the room at the hotel desk was double the price mentioned by and we were 10 minutes too late to book through We mentioned this to the desk employee and he was willing to give us a discount. When the cash machine turned out to be out of order, the connection with the credit card company could not be made at the desk and we lacked some dollars in cash for the payment of the room in advance, the hotel personnel declined our suggestion that we would pay the next morning and gave us the feeling that we were a nuisance, whether it was two of their systems that failed. The room we were given had a weak air conditioning system that could not be adjusted and no sockets suitable for European plugs. These were both present in a room we stayed in a week earlier for the same price and the hotel was hardly overbooked, so we were given the feeling that we were punished for getting a discount.


  • Frederick
      United States of America
    June 19, 2014

    Friendly staff, great location and nice view. Excellent value.


  • Alexandre
    June 18, 2014

    The only big plus is location and spacious rooms.

    Bad wifi connection, bad and very dangerous AC system, old rooms, poor breakfast


  • Sylvia
    June 15, 2014

    The location was prety good and the staff did their best.

    For some reason this huge souless Soviet relic is THE Tour Group Hotel in Uzbekistan, there must have been at least 20 coaches there at all times. I was traveling solo but nominally with a "tour" organised from Australia. The single room they gave me on my first stay was minute, dark and dirty. The double room I checked out for comparison was much bigger and better. The room I booked for an extra day through was a renovated room with balcony's and much better than they give to the tour groups.The price was way cheaper $70.00 than that shown on the hotels notice board. The evening buffet was pathetic, but the breakfast wasn't bad and there is a huge lounge area to sit in. It had a neglected feel about it and the hordes of tour groupes didn't help the atmosphere. Don't stay from choice


  • Dennis
    June 11, 2014

    Very central

    a bit run down and shabby at some places - but clean!


  • Patrice
      United Kingdom
    June 1, 2014


    It seems that people who use are treated as 2nd class citizens at this hotel. There was no air-conditioning or hot water available in the room. We even had to ask for complimentary water. Another guest who used experienced the same problem. Tour groups amazingly had air-con and hot water. We only stayed 2 nights and that was sufficient. We subsequently stayed at guest houses throughout Uzbekistan and for far lower prices we had air-con & hot water. The breakfasts were also poor.


  • Keiko
    May 13, 2014

    Location was so good,in city central. Rooms are fairly good and cleaned up for Uzbekistan's standard.

    We made 2 times reservation befoe and after a trip to remote areas.Unfortunately one reservation was made unsuccessfully.I don't know it was's fault or Uz Hotel's. But either way, a hotel staff managed new rooms for us and the charge was that day's rate.


  • Ildiko
    May 10, 2014

    Excellent location, suite rooms and bathroom were big and well-appointed.

    Reception staff is not cooperative, they speak only basic English, if at all, they would not help with even ordering a taxi, reception staff and bellboys have an attitude and they seem to be angry all the time, bellboys would not lift their finger to help with anything, they congregate in one corner of the lobby and just chat, menu and service in the restaurant in the evening is practically non-existent, no air-conditioning in the room (it was a suite), and when we asked to be moved to another room we were told that the air-conditioning did not work in the entire building - obviously untrue, the lobby shop is extremely expensive and practically keeps only water and beer - it is quite disappointing that the hotel has all it would take to be a good hotel and all this is spoiled by the total lack of interest or care on the part of the staff.


  • Gregory
      United Kingdom
    May 9, 2014

    Location ok near metro and boardway

    Staff smiled alot but that's it. No help what so ever. Always said yes but with no follow up. If you want help with onward travel go elsewhere. Don't believe what they tell you always check an indepentant source.


  • Anonymous
    May 9, 2014

    A staff provided an interesting suggestion for me.I am satisfied.There were not many people.



  • Anonymous
    May 8, 2014

    Hardware side is good. Very comfy bed, spacious room and bathroom, massage chairs on the 1st floor, balcony and buffet style breakfast . Some staff were friendly and nice.

    Software side is VERY disappointing. My room was on the11th floor.In the afternoon I could not get hot water, so called reception and found they are helpless. Some said "I will call you back in 2 mins" and no call back.Some said "Please wait 1 hour" but no hot water in 1 hour. Some said "I will dispatch an engineer" and engineer came to my room to turn on a faucet but did nothing. I called reception time and again,and finally was told that trouble with water pump caused no hot water supply. At a restaurant in this hotel, I ordered my late lunch.In spite of almost no guests,I had to wait 30 mins to be served. I was irritated and asked a waiter how long it will take. He said he's gonna check in the kitchen but never came back. I asked another waiter again,and finally served. No hospitality. How can they take 30 mins to serve one pasta? One of reception guy tried to cheat money from me. Late check out will cost extra 50% of 1 night rate. He asked me more than 50% charge.When I pointed it out a few times, he corrected the charge without apology. I believe he wanted his pocket money. Though I have asked late check out,my card key was expired and didn't work in the afternoon. Porter asked me for tip 2 times. Another porter for my friend didn't say anything to her. Mine told me insistently.


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