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Most recent booking for this hotel was yesterday at 21:55

Score from 11 reviews Wonderful 9.4/10

Newest reviews for Hotel on the Cay

  • Marilyn
      United States of America
    August 16, 2014

    The environment especially ,I enjoyed the ocean every morning . I had a swim before breakfast daily. It was fantastic. The staff was wonderful and courtesy.

    Need to add some local breakfast dishes to the menu.{ at least give it a try}

    7.9

  • Anonymous
      U.S. Virgin Islands
    August 12, 2014

    Quiet no disturbances

    Poor Internet service. No shampoo or lotion just 3 cakes of soap. Pool was not clean so we couldn't use it

    5.4

  • Robin
      United States of America
    August 1, 2014

    Love the location of the hotel Loved the view Loved the private beach Loved taking the ferry Nice Bathroom ( looked like it was upgraded) Cleaning staff and hotel staff I thought were really nice. I would stay there again but I will bring my own bedding:)

    Did not like the bedding: the sheets were poor quality and so was the bedspread The air conditioning was loud and the fridge was rusted at the bottom and the flooring in the room always looked dirty. The bed wasn't great but for the money I guess I couldn't expect too much better.

    6.3

  • Anonymous
      United States of America
    August 1, 2014

    Very inexpensive for what you get. This is not the 4 seasons by any long shot. Great beach at door step. Very close to restaurants and dive shops. 4th time staying there. Even own pool

    No elevator! Not a problem for us but beware. Food/bar could be upgraded to more inviting. But great bars just across the water.

    8.3

  • Charleen
      United States of America
    July 14, 2014

    My husband and I honeymooned there 25 years ago and it really hasn't changed since then. I think that is what surprised us. Everything else was different but this place was virtually unchanged.

    The place does need some upkeep. The bed spread had holes in it and so did the curtains. Other than that, I have no complaints.

    7.1

  • Christopher
      United States of America
    July 3, 2014

    Excellent location and beach. New Bathroom, comfortable room, great price

    Rest of room was fine, but looked a little tired.

    7.9

  • Anonymous
      Canada
    July 1, 2014

    The island is very nice, staff is courteous, fairy boat to the island was never too long a wait. beach is very nice. Close fairy ride and walk to city.

    wifi is shotty, rooms need to be updated, doors need better security, rooms should have safes. No assistance with bags when loading onto fairy and up to rooms.

    6.3

  • Preston
      United States of America
    June 25, 2014

    The staff was extra friendly and easily accessible which was great. I LOVED the fact that you all had M&M's (peanut) down in the lobby area. I also liked the fact that it was it's own little island with a beach for this who stayed there.

    The sugar ants in our room. The cost of every single thing at Mary's store which was at the dock when you arrived at the hotel. She lied to us and over charged us for a couple of things and sold us overdue and expired food.

    7.9

  • Presobh
      United States of America
    June 18, 2014

    Location was good. Felt like in the middle of sea. Had nice beach access (small though).

    One lady at the front desk was good for nothing. I had a couple of questions regarding my hotel fees and things like that. All she said was this is how it is and was not ready to explain anything. Was very unfriendly. Rooms were not very clean and the door knobs were broken. When we checked in, we saw the bedsheets were not cleaned and ther were still long hairs from previous visits that was not cleaned. Felt very uncomfortable sleeping. Door knobs were broken and things in the room were untidy overall. Since the rate was a little low, this is what we should expect. But my feeling is, whatever the rate is there should be a basic cleaning aspect which they never did properly.

    5

  • Robert
      United States of America
    June 14, 2014

    Needs updating

    7.5

  • Adrian
      U.S. Virgin Islands
    June 10, 2014

    Ocean view

    The hotel was out dated and old fashion.

    5.4

  • Miguel
      U.S. Virgin Islands
    June 9, 2014

    I like the area that has the water fall. But a lil suggestion it need 2 be fill with water..fishes....n some flowers to make it look very nice n attractive to eyes of tourists. I like hotel in the cay but it needs 2 be upgraded

    The furniture of rooms is old n curtains was drip n torn. The slide door handle was broken the entry door window was semi open. Not able 2 close. For a hotel that can be an asset to the island look very untidy.

    5

  • James
      United States of America
    June 8, 2014

    Friendly Staff Nice Beach Nice Pool

    Ferry Ride is a bit of a hassle. Parking is somewhat difficult to find. Charging visitors of guests for the ferry ride will cause us not to return to the Cay.

    10

  • Anonymous
      U.S. Virgin Islands
    June 4, 2014

    It was on the beach

    Hotel rooms were old fashioned. The ground had no rug.

    10

  • Filippa
      Canada
    May 29, 2014

    The smiles and always super help with everything. Love the location of hotel and the small beach, and there is such a sweet calm to the place. Would recomend it always

    The back of the Hotel needs some cleaning up, but you have come a long way, super!

    8.3

  • Anonymous
      United States of America
    May 29, 2014

    We liked that there was both a beach and a pool. The staff was very nice.

    While the place was nice it needed to be maintained better. The pool was full of bugs and bird droppings. The bottom of the pool was full of sand. Not much for food on the hotel property.

    6.7

  • Malissa
      United States of America
    May 27, 2014

    The hotel charged us double the price quoted, the evening staff at the front desk was rude and accused my family and I that we were not locals.It was a very didiscussing, disappointing , experience. The manager was nice but they pretended to accommodate us but charged us outrageous fees. Totally unacceptable, never would recommend, by the way the room was in myothers name not mine....dugh......

    THE EVENING STAFF

    3.8

  • Laurel
      United States of America
    May 23, 2014

    The location is ideal for those wanting nice beach access and close proximity to the town. Older looking facility but comfortable, secure and clean.

    Older facility. Did not like the entrance door which has slit panels that close but appear that one can see into the room. Not a fan of the door.

    6.3

  • Alan
      United States of America
    May 20, 2014

    I loved the location and the staff. The hotel has its own beach and activities to do on the island. Great value. I loved the beach it had on property it is gorgeous. Bathrooms where updated and I liked the kitchenette that was provided. Staff was super friendly and accommodating to my needs.

    The hotel/rooms needs to be updated and remolded but for the price it is a great value.

    8.8

  • Jeff
      United States of America
    May 13, 2014

    Location was great. Most of the staff seemed friendly and helpful.

    The hotel needs updating. The restaurant staff at times seemed bothered if you didn't buy drinks or food.

    7.1

  • Anonymous
      United States of America
    May 6, 2014

    location

    stairs

    7.5

  • Margaree
      United States of America
    May 1, 2014

    I liked the room with view and air conditioning.

    The smell of old smoke! Do not allow guests to smoke in rooms.

    8.8

  • Anonymous
      United States of America
    May 1, 2014

    Peter is a great worker and keeps the beach nice and clean. It's nice and quiet. Love the huts with palm trees on the beach. The new manager is very friendly so is everyone in the office.

    The wait staff is not friendly and serves you at their leisure. The little shop at the dock opens when the lady feels like getting there.

    7.5

  • Anonymous
      United States of America
    April 25, 2014

    Our room had a beautiful balcony overlooking the bay. It was clean, large, and had a nice bathroom and two comfortable beds.

    The beach was not as large as I thought it would be on the island, but that's just being picky since the whole island is a beach.

    10

  • Teri
      United States of America
    April 23, 2014

    I loved waking up to the beautiful beach that surrounded the hotel...

    Prices for things bought on the island was too much, for the high prices I would expect this to be a 4 star hotel...it's not even close! They advertise things and when you ask about it hotel staff knows nothing about it!

    5.4

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