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Newest reviews for Windward Passage Hotel

  • Anonymous
      U.S. Virgin Islands
    August 27, 2014

    The front desk staff was outstanding and very nice.

    The staff members at the bar were not as welcoming as the front desk staff.

    7.5

  • Kemesha
      United States of America
    August 14, 2014

    Take my so to the pool

    8.3

  • Anonymous
      United States of America
    August 12, 2014

    Our group stayed for one night. The location was ideal for our needs. The hotel is 4 minute from the ferry dock and a short 10 minute taxi ride to the airport. Very strong air conditioning system and newly renovated rooms.

    Plumbing - the water was turned off for several hours in the afternoon for repairs. Bath needs more towel bars.

    7.9

  • Saundra
      United States of America
    August 7, 2014

    comfortable bed. Adequate bath. beautiful courtyard. Good TV. Good food in restaurant. Beautiful well located swimming pool.

    restaurant staff was much less than cordial. They were continually disappearing and it seemed like I was bothering them when I asked for something or asked a question. Calls to front desk often answered with voice mail and no call back as promised.. keycard to open door was difficult to use. Swimming pool water was not being filtered so I was afraid it was not good for swimming.

    6.7

  • Leonard
      U.S. Virgin Islands
    August 5, 2014

    VIEW

    7.5

  • Anonymous
      U.S. Virgin Islands
    August 4, 2014

    I have been a regular customer. I love the location of this property.

    The rooms need service. Bathrooms are not kept up with maintenance.

    6.7

  • Noel
      U.S. Virgin Islands
    July 27, 2014

    The parking

    6.7

  • Steven
      United States of America
    July 22, 2014

    The location across from the ferry dock

    Staff, being double charged and fighting to get charges reversed, rude food server who could not get the order right.

    6.3

  • Anonymous
      United States of America
    July 22, 2014

    The one bellman was very helpful

    The wait staff in restaurant very inexperienced. Please replace white female bartender.

    5.4

  • Daniel
      United States of America
    July 20, 2014

    They were the only hotel to help us when our flight was canceled and the airlines wanted to book us in a hotel the cab driver would not leave us at because of the area of town.

    10

  • Michael
      United Kingdom
    June 20, 2014

    location

    Building works around the pool all day .Door locks need upgrading/cleaning, took average of 5 minutes to gain access to room after 2 changes of key card. Hotel needs closing and a complete overhaul carried out. Left hotel after 1 day (booked for 6) and went to Blackbeards Castle which was excellent

    5

  • Anonymous
      British Virgin Islands
    June 10, 2014

    Location to the airport is easy and convenient

    rooms are comfortable but can use an upgrade. Maintenance seems to be lacking

    4.6

  • Janine
      United States of America
    June 8, 2014

    The hotel was perfectly located opposite the ferry dock. The pool was lovely and the hotel situation was ideal, also located close to shops and restaurants as well as close to the airport.

    The room was nice but smelled a bit musty with nasty sticky stains on the carpet. The shower was awful and squirted everywhere as well as being super tiny.

    8.3

  • Lynne
      United States of America
    May 27, 2014

    good location for ferry and airport

    6.7

  • Rasaan
      U.S. Virgin Islands
    May 26, 2014

    Clean and really fair prices

    Bathroom and pool maintenance

    6.7

  • Anonymous
      United States of America
    May 24, 2014

    Location was perfect, window between bathroom and room-- being open helped the room seem bigger and more light in, liked the breakfast options-- spinach egg white omelet and fruit plate

    Couldn't sit on a balcony and enjoy the view, no towels at pool and divider in pool prevented us from being able to do laps, noise from street at 6:00am-11:00pm, jack hammering on first day on mezzanine level from 2:00pm-4:00pm

    6.3

  • Richard
      Canada
    May 21, 2014

    Handy tothe ferry terminal and airport and shopping/

    Rooms are tired, A/C leaked and toilet did not work well.

    6.7

  • Anonymous
      Spain
    May 20, 2014

    location

    AC not working well

    4.6

  • Miriam
      Italy
    May 4, 2014

    The building is good, rooms are comfortable and clean

    Breakfast should be included considering the room rates. They had 20% of surcharged

    7.1

  • Anonymous
      United States of America
    April 29, 2014

    the location - 10min walk to the downtown,10 min drive from the airport

    very basic hotel with dirty and outdated bathroom, overpriced, front desk people can be friendly or rude depending on shift

    5.4

  • Anonymous
      United States of America
    April 16, 2014

    The hotel is close to great shopping.

    This hotel does not have beach access as the pictures make it seem.

    5

  • Łukasz
      Poland
    April 13, 2014

    Location, close to ferry terminal.

    Old broken tiles in bathroom.

    4.2

  • Ginny
      United States of America
    April 4, 2014

    The beds were a little saggy in the middle, but nice linens and the room was clean. The hotel is located right next to the Charlotte Amelie shopping district.

    The hotel is showing a lot of wear, with mildew in the showers, broken lamps, etc. The pictures make the hotel look like it's right on the water, rather than right off the highway with a wall, no beach at the water's edge.

    5.8

  • Anonymous
      United States of America
    March 15, 2014

    The hotel is a bit out of place because it is nicer than the area surrounding it. However, it was a convenient walk to downtown shopping and restaurants.

    7.1

  • Lyane
      Canada
    March 13, 2014

    Room was nice.

    Book a room with a king bed and ended up with a room with 2 double beds. Cleaning staff knocked twice to clean the room before check out time. Toilet leaked on the floor.

    6.7

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