Somewhat understandable given that they're old buildings but there was a pretty gross smell coming from the drains in the bathroom when we arrived that didn't clear up the whole time we were there. No matter how much insense we lit, or how many windows we left open, it was a lingering presence for our entire stay. There was some mould in the shower and a patch of water damage in the corner of the loungeroom on the wall it shared with the shower.
As a vegetarian, I wasn't a fan of their breakfast. Given that Da Lat is known as a vegetable growing region and the hotel has it's own organic garden, they could do a bit better than tomatoes, lettuce, and cucumber on their buffet.
Overall, it's well worth the price to stay on such a unique, historic site, and the service is perfectly pitched, but it didn't live up to the level of comfort and luxury I expected from a five star resort.
The best thing about our stay here was our "butler" Nguyen! Butler is kind of the wrong word - don't expect someone to be hanging around to cater to your every whim but someone who you can always ask for help, who will really go out of their way to make things easier for you. Nguyen even accompanied me to the electronics store to translate when I needed to return a product. She always had good, sensible advice. Awesome service!
The villas are set on beautiful, rambling grounds that are far enough out if town to be relaxing but not far enough to be an inconvenience. We walked or hired a moped to get around. The villas are really lovely and quirky. We booked a studio and were upgraded to a suite with a separate living space and a beautiful round varanda with sprawling wild flowers creeping up to it. We did find it a bit dark, despite the number of windows so on the second day, Nguyen kindly showed us some of the other rooms that were available but we decided to stay put. It was a bit like staying in Bilbo Baggins' hobbit hole!