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Calypso Suites Hotel
11A Trung Yen Lane, Dinh Liet Street, Hoan Kiem, Hanoi – Show map
Excellent location – rated 9.2/10! (score from 254 reviews)
Rated by guests after their stay at Calypso Suites Hotel.
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6 Reasons to Choose Calypso Suites Hotel
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254 verified reviews
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Calypso Suites Hotel's staff speak: Chinese, Ukrainian, Turkish
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Food & Drink
Breakfast in the Room, Buffet-Style Restaurant
Free! WiFi is available in the hotel rooms and is free of charge.
No parking available.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
Chinese, Ukrainian, Turkish
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 5 years stays free of charge when using existing beds.
One child under 2 years is charged USD 15 per person per night in a crib.
One additional older child or adult is charged USD 15 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Calypso Suites Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 254 reviews
Show reviews from:
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The staff were so friendly and helpful, very welcoming and accommodating. The breakfast choice and quality was excellent. Modern, contemporary rooms with good facilities. The location is also ideal, just a few minutes walk from the lake.
Very helpful and friendly staff.
Amazing location. Exceptional personal care by staff. A manager who you would like to hire for your company:-).
Staff where amazing very friendly. Location was fantastic. Breakfast was simple but fresh and tasty. Beautiful and very clean.
The only problem we had in our 3 day stay was the shower drain half flooded the bathroom & 1 night we didn't have hot water for about an hour or 2 which the staff where very apologetic about and fixed as soon as they could
We stayed here July 2014 amd the staff were fantastic - we got our room upgraded and we got use of a shower on our last day before leaving for our (overnight) flight. Location was fabulous near Hoan Kiem lake. Breakfast, especially the Pho, was great.
The rooms on the lower floors have no view.
Lovely staff, breakfast and service. They will help with everything the best they can.
The bed was a little bit hard.
The staff! Hotel manager and his wonderful team have been pampering us. Awesome hosts! We didn't need to worry about anything. They support you with booking of travel and train, guide you to the night train/ airport, store your laguage, provide a hot shower after you return and a complementary breakfest. Right destination for travelers who do not turn the last penny but enjoy a warm welcome instead and a comfortable accommodation. Try to catch a room on 7th or 8th floor to have a great view over the old quarter. Rooms are high standard, always clean with fresh towels and sheets.
Expense for laundry service seemed to be significantly above average.
We were given a room in the new aisle but it was too hot and the staff changed our room with no fuss. Everything was great about this hotel. The staff were very hospitable and the location was amazing!
They staff aware very friendly and helpful. Close to everything. Rooms were spacious and modern. I would choose this hotel again. Puts Australian 3 star hotels to shame.
Some may be disappointed with location as it is down an alleyway. Construction site across the way was a little noisy in the day time but this shouldn't be for long.
No complaint here. The hotel totally deserves its high score :)
The staff was brilliant, very helpful, attentive, friendly, professional, really good!! The hotel is very well located in the old quarter, in the center of all action! The hotel is very clean and the breakfast very good! I know for sure where to stay if I ever go back to Hanoi, definitely recomend it! Never seen a service like this in any of the hotels I have ever been through! 6 stars;)
It was very well located and quiet. Rooms were very clean, with good wifi and fresh fruit every day and beverages. The breakfast was very good. The services provided (taxi, tours, pick-ups) were excellent. Above all, trhe staff was most friendly, helpful and very correct in all money matters and charges. We fully recommend this hotel for all-around service and value!
Staff are very friendly and on depart gave us a packet of tea and coffee to take away with us. So thoughtful. Room was very comfortable with our own dvd player. Breakfast was yummy! Thanks for such a great stay!
The window that looked on to a wall within touching distance. (But that's minor!)
The staff are super friendly and will do anything for you, what an absolute pleasure, I would defiantly recommend staying here. The rooms are very comfortable and clean, breakfast was delicious.
very nice 5star on a 3 star status
Staff and General manager were excellent Great position and excellent breakfast
The hotel is very generous with drinks and water and breakfast. Spotlessly clean and organised.
The staff are so obviously trained to bow and scrape to tourists. This is so sad because the wonderful genuine spontaneity of the beautiful Vietnamese character does not need any taming! The entire experience felt forced and as though you are on a factory line.
I really do have to commend the staff, they were just amazing; very friendly and helpful, couldn't do enough for you and their English was excellent. The rooms were very clean and very well presented with great amenities such as coffee, tea making, fresh fruit provided, flat screen TV with excellent range of channels (Fox Sport, CNN, Discovery, etc). The hotel is located in an excellent part of the old quarter, a quite little lane but a close walk to all the excitement. Their breakfast is part of the tariff and they present an excellent selection to get you started in the morning. I would highly recommend this hotel to anyone travelling to Hanoi and already have done
Very beautiful, very nice, amazing staff ... top location. Just perfect !!! Highly recommended !
Everything! It felt like we were staying with friends rather than in a hotel.The staff spoke great English and could not have been more helpful.
Everything, highly recommended
everything perfect !
This was by far the best hotel experience we had in the whole of our trip to Vietnam. We mentioned when booking that we were on honeymoon and arrived to find that the exceptionally lovely staff had arranged a bottle of red wine, fruit, rose petals and an incredibly thoughtful hand- written card wishing us luck and happiness. The hotel held on to our luggage after we checked out to allow us to explore the city without heavy bags, and arranged a taxi to the train station. The staff even gifted us a pack of prepared fruit, snacks and water for the train. Outstanding experience and I would only ever stay here if visiting Hanoi in future - thank you to Kevin & team for an unforgettable stay.
Staff are genuinely welcoming, thoughtful and helpful. I injured my knee prior to our arrival in Hanoi, and decided not to participate in a pre booked "Food on Foot" walking tour with my wife. Hotel staff procured a medicated support bandage and delivered it to my room to ease my discomfort. This was an action that they undertook of their own accord, and not at the request of my wife or myself, and clearly demonstrates the level of service and thoughtfulness provided to guests at this establishment. The Food on Foot tour was suggested to us by the hotel at the time of booking, and was very much enjoyed by my wife who said that the food was amazing. We spent one night at Calypso Suites Hotel, departed to Ha Long Bay for an overnight cruise, and then returned to Calypso Suites for the remainder of our stay in Hanoi. They were happy to store the bulk of our luggage for us whilst we toured Ha Long, which enabled us to "travel light". The hotel is situated in a laneway, which ensures some separation from the noise and bustle to be found in the Old Quarter. It provided a quiet and peaceful environment to withdraw to at the end of the day. I thoroughly recommend this hotel for their warm hospitality, thoughtful staff and the cleanliness and presentation of the premises. (The rooms are just as portrayed in the professional photographs on their internet site - very attractive comfortable and clean)
There is nothing that comes to mind that I could critique about this hotel.
A home away from home, staff that goes the extra mile, excellent location and fantastic breakfast. Very helpful tips and advice given on arrival by manager.
nothing too report.
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