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29 Trang Tien Street, Hoan Kiem, Hanoi, Vietnam – Show map
Excellent location – rated 9.3/10! (score from 149 reviews)
Rated by guests after their stay at Hotel de l'Opera Hanoi - MGallery Collection.
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585 properties in Hanoi
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149 verified reviews
They speak your language!
Hotel de l'Opera Hanoi - MGallery Collection's staff speaks: Vietnamese, French, Spanish, English, German
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Outdoor Pool, Grounds, Terrace, Sun Deck
Sauna, Fitness Center, Massage, Indoor Pool, Bicycle Rental, Library, Nightclub/DJ, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Vietnamese, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 48.50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 149 reviews
Value for money
Show reviews from:
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Score from 161 reviews Very good
In the heart of Hanoi's Old Quarter, the Hanoi Pearl Hotel is conveniently located just a short walk to the renowned Hoan Kiem Lake.
Score from 801 reviews Excellent
Happy hour and breakfast
Worse value ever on tapas tree bar snack
Restuarant prices Cld b lower to compete wth cheap places all around. Very poor tapas deal at happy hour no value at all for price
everything, especially the 24/7 demand-anything customer service and the room.
breakfast could be improved. this is not to say it wasn't very nice but was probably the least impressive part of the experience (apart from the wifi but you don't book a place like this to sit online).
Excellent breakfast buffet. Very helpful staff
Beds are much to high for short people.
Location in the city center, good breakfast, Wi-Fi OK
very small pool, not possible to enjoy at the pool, because there is not enough room; stuff very superficial
Very spacious rooms (we were granted an upgrade) Very well designed hall with bar and restaurants with good food and drinks A very comfortabel retreat in a busy city
The windows could not really be opened (5 cm) and the regulation of the water temperature in the shower was a bit tricky, but these are minor concerns.
Location Friendly Staff
The breakfast was not too much to choose from.
Location and friendly staff
On one night they had problems in the Bar. It was very slow service and other guest were getting quite upset as well. We did return for another stay and this issue was sorted out and Bar staff were more efficient.
The location, facilities and the staff were excellent
The breakfast was a major disappointment with a poor selection of items when compared with the 'sister' property The Metropole.
Great location, and ok restaurant downstairs
For a five star hotel this disappoints. The rooms are funky if a little poorly designed. House keeping is also very average.
Very stylish and excellent service. Great location.
The location Good restaurant but pricey (especially wine: much more expensive than in the infinitely-superior 5-star Sofitel Plaza we also stayed in).
The room: Gloomy, shabby decor: still dark when all the lights turned on; faulty hairdryer; huge, uncomfortable armchair missing a castor; generally cheap-looking mish-mash of bedroom furniture incl. Plasticky stacker chair for the dressing table; curtain dividing bathroom/WC from bedroom. Needed total refurb. The hotel: Tiny indoor pool on north!!! Side of hotel so the half dozen sunbeds on the narrow balcony-cum- terrace never got sun. Uncomfortable seating in hotel bar. BOOKING.COM: We were booked in for a further three nights after a trip to Hoi An but opted to forego our prepaid booking because so unhappy with the hotel. My travelling companion (Dr John Crosbie) and I have both used Booking.com for some years and travelled a lot but we got little support from them when we made detailed complaint to Hotel de L'Opera. Just passed on manager's dismissive 'it's all a matter of taste' response. Probably will book thro another agency next month when off to Spain.
Loved the location cos in the middle of business district. Walking distance to famous backpackers paradise or luxury malls
The twin beds is too high. Need more brighter lights.
Except the heights of the sofa seatings in the Lautrec restaurant which are much to low for comfort.
The hotel is by far one of the best we stayed in on our travels to Vietnam. It was a last minute deal and we got a free room upgrade. The building is beautiful and the rooms are excellent with the ensuite's being particularly stylish. Loved it.
Response by management to lack of use of restaurant due to conference
The location is excellent and the bed was very comfortable. The breakfast buffet was appealing and good. The staff was very attentive and polite.
We stayed here two times within seven days (3 nights...prepaid). The WiFi was unusable at any of the desks in the rooms that they showed us. I either had to stand just inside the door or sit at the head of the bed to get any internet service. The A/C could not keep up with the heat.
Location was good close to lake and opera house ,room was good size with a great big bed ,great breakfast selection and coffee in house
Limited sun loungers at pool area
The staff was very polite and attentive. The location was excellent and quite central. The Breakfast buffet was fresh with many choices, both hot and cold and the coffee was rather good.
The WiFi was extremely spotty. We tested three different rooms and was not able to use the provided desks to put our laptop on, as the reception in each room was near zero at the desks. Standing just inside the entrance doors always worked as did right up against the bed headboards. The A/C couldn't keep up with the outdoor heat when the hotel got more full.
Interior decor is a bit off the wall though a lot of fun. Bedrooms are ecclectic and the beds are very high (you have to jump to get on them) and very comfortable. Well worth it!
Location, facilities were excellent, food exceptional and bedroom huge
That wi-fi was not included and cost additional
very flexible, accommodating staff
smoking allowed in restaurant, bar poor foreign language skills of staff
Great location Boutique hotel ambiance Best ice cream in Vietnam 30 sec from Hotel ;-) Spacious and design rooms I recommend, no doubt!
Average dinner Average Pool No real view, you can leave the curtains closed...
Top notch service and very attentive staffs making our stay a pleasant and memorable one. The breakfast were very delicious especially the ones on the ala carte menu. Location is also very strategic and convenient.
The wifi was a bit weak in our room (No. 406)
The room was very comfortable, as was the bathroom. Staff were incredibly helpful, they really did make sure that we were looked after throughout our stay. They couldn't have been more helpful. The pool and sun lounger area was also really pleasant, although very small so perhaps best used at quiet times.
Our room was on the sixth floor, one room above the smoking floor, and we could smell cigarette smoke through the air conditioning very strongly at one point. Also check there isn't an event on - the music made it impossible to be in our room as there is only single glazing above the courtyard. Although this was finished by 8.30pm, it meant we had to leave our room for a chunk of time which was annoying.