First Hotel  

スタッフの笑顔がよかった。早朝に出掛ける私達の為に、お弁当を持たせてくれた。部屋は広くて綺麗だった。-

バスタブがザラザラ。日本のホテルからしたら、考えられないが現地からしたらそんなものなのかな？ 近隣のカラオケの音と、他の部屋からの音がうるさく、寝られなかった。

Not much really. We booked this hotel to be close to the airport, but it actaully wasn't that close. We could as well have chosen a nicer one in the city center instead. The room was ok, but there isn't much else to say.

The staff was really unprofessional and even rude at times. Not good considering this is a 4 star hotel. We later noticed that this hotel apparently belongs to a hotel school which explains why certains things seemed unpolished. There are 3 restaurants belonging to the hotel complex which is necessary as there isn't much else around. We had dinner at the Hot Pot restaurant which was a disaster - staff was unprofessional and inefficient (when we came the restaurant was empty, 4 staff members were taking care of us, but we didn't feel properly served, they failed to properly explain the menu to us or how the hot pot meal works, for example), food was overpriced and the atmosphere was sterile. Breakfast was poor as well, food wasn't refilled when empty and the only thing we found we could eat was toast and jelly. We stayed in loads of nice hotel sin Vietnam, but this was a big disappoitnment, especially as it was our most expensive one.

Very good service. As soon as I booked the hotel via Booking.com, I received an email from the hotel asking for a need for transportation from the airport to the hotel. Despite our flight being significantly delayed, there was someone to meet us at the airport 2 am to take us to the hotel. This is what I call good service.

staff appeared very focused

very satisified

I couldn't have hot water.

Great service and friendly staff

The hotel has 2 buildings on opposite sides of the road - we stayed in the new side - brand new - it was well appointed and would recommend to stay here

The hotel was great - just make sure they have your booking, they blamed booking.com for only giving the booking to them minutes before we arrived, but we booked a month ago - poor form as we did not get adjoining rooms like we asked.

friendliness and courtesy of staff, closeness to airport, efficient pick-up at airport, efficient drop-off at airport, provision of take-away breakfast since early morning departure missed breakfast opportunity, good (hotel-associated?) restaurant across the road.

Personnel attention, airport transportation service, cleanliness, good breakfast

Erittäin hyvät lentokenttäkuljetusjärjestelyt. Nimikyltti iso ja helposti huomattavissa. Henkilökunta puhuu erinomaista englantia ja asiakaspalvelu luksusta. Huone, vuode, aamiainen jne loistavat.

Pieni kuntoiluhuone.

Uitstekend personeel, zeer behulpzaam en uitstekende service. Moest de volgende morgen vroeg doorvliegen en men bood aan om het ontbijt (dat bij de prijs inzit) in ee tasje met water mee te geven. Er werd ook nog uitdrukkelijk gezegd dat de chauffeur voor de taxi naar het vliegveld niet betaald hoefde te worden, die was voor het hotel! Kamers niet te groot, maar voorzien van alle comfort. Wifi doet het goed en is gratis.

huoneen siisteys oli hyvä, meidän tarkoituksiin sijainti oli hyvä....lähellä lentokenttää mutta shoppailuun sijainti ei ole lainkaan hyvä

aamiainen ei erityisen maittava

normes internationales. attention du personnel

Hotel affaires uniauement. sa situation ne se prete pas a visiter la ville.