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33 Hang Quat, Hoan Kiem, Hanoi, Vietnam – Show map
Excellent location – rated 9.5/10! (score from 271 reviews)
Rated by guests after their stay at Golden Sun Palace Hotel.
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567 properties in Hanoi
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271 verified reviews
They speak your language
Golden Sun Palace Hotel's staff speaks: Vietnamese, English
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Bicycle Rental, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
No parking available.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
From 12:30 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
One child under 2 years is charged USD 7 per person per night in a crib.
One additional older child or adult is charged USD 7 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 271 reviews
Value for money
Show reviews from:
Located only 500 ft from Hoan Kiem Lake, the Golden Sun Suites Hotel has a 24-hour front desk service and free private parking on site. The hotel has modern rooms with free Wi-Fi.
Score from 431 reviews Wonderful
Situated just a 5-minute walk from the peaceful Hoan Kiem Lake, Hanoi Glance Hotel welcomes guests with elegantly furnished guestrooms and free Wi-Fi access.
Score from 318 reviews Wonderful
Just 75 metres from Hoan Kiem Lake in Hanoi’s Old Quarter, Golden Sun Villa Hotel offers spacious and air-conditioned rooms and suites with free Wi-Fi. A restaurant and 24-hour front desk is...
Score from 314 reviews Wonderful
In Hanoi's Old Quarter, the Hanoi Sky Hotel is a 10-minute walk from Dong Xuan Market and the weekend night market. Providing free Wi-Fi, it also has a tour desk and a restaurant.
Score from 550 reviews Wonderful
Nice and fresh rooms, good location in the old Hanoi, friendly staff and great breakfast. Fantastic value for money.
We had a family room with 2 double beds which was perfect with 2 small children. Good location. Staff were attentive and helpful. Our room was very quiet and clean. Breakfasts were simple and good. All in all, a really great option.
Great staff Bruce n his team went out of their way to be helpful.... location is fantastic right in the middle of the old quarter...well worth the money
nothing it was great
Good location, helpful staff, good breakfast
Staff a little overbearing in our opinion and pushing the tours a lot! A bit noisy in the mornings if you're wanting a lie in.
Spotless rooms. Very nice complimentary fruit dish on arrival. Helpful and friendly staff. Location
Clean rooms, friendly staff
The staff are very wellcoming and would love.to help with out pushing The overall filing is very good! .
I would.not recomend to book tours from the hotel because they have very limited choice and the price is very very high.
Staff very friendly and helpful Room was small but very confortable Great location
From the airport courtesy pick up to check out thoroughly looked after, tours organized by wonderful friendly staff who could not do enough for us
Every thing was perfect with friendly stuff.
It is in a Perfect spot To visit Hanoi Andre the staff is absolutely ready to welcome the travellers
The location is perfect and easy to reach. The staff was so friendly. They knew our names and always greatest us, asked if we needed something aso. We got an upgrade in our room :) Good and fast laundry service. Average hotel breakfast, but good pancakes! I highly recomend this hotel!!!! Absolute fair price.
staff was very helpful, try to help us even our request is a bit uncommon
Staff in this hotel was wonderfull, always helpful, we felt very well looked after. We had a early morning flight, they preperd for us a breakfast at 6 a.m. Location is very good, in a center of Hanoi. Very good wifi, spacious room, very clean.
great location in town
Everythinh was fantastic. Staff members were so kind and helpful. Room was luxurious. From welcome drink to the breakfast were all nice.
This was absolute a fantastic hotel in every way a tourist could wish for. Their shuttle service picked us up at the airport as arranged by email. Julia, the Sales Manageress replied to every email query and even bought and reserved the Water Puppet Show tickets for us in advance. When we arrived, she was on duty and made us feel at home immediately. They offered us a delicious and sumptious complimentary breakfast. This was really wonderful, because we had an early 7h00 morning flight from Bangkok and arrived Hanoi at 8h30am. She upgraded us to a deluxe double bedroom with a street view without any extra cost and let us have the room long before the normal check-in time. This was highly appreciated as our day has started really early. All the staff members at the front desk and restaurant were extremely friendly and helpful throughout our stay. They would leave all other duties to smile and greet whenever a guest entered the lobby.They offered us a free warm shower with clean towels and toiletries at their sister hotel next door when we came back after our Day trip to Perfume Pagoda and before we had to catch the overnight train to Sapa. We even stored our luggage for free for the 2 days while we went trekking in Sapa. Upon our return they opened the hotel doors for us before 6h00am and offered breakfast before our shuttle bus came to pick us up for our trip to Halong Bay. At the end of our stay we were just amazed about this fantastic hotel and the committed staff members going out of their way to make our stay one of the best during our travels in Vietnam. Absolutely recommended for all tourists who want to stay in the center of the Old Quarter.
We just liked everything, but did not want to say good-bye!
We liked this hotel so much we went back on our second stay in hanoi. We got an off season discount so it was good value for money
Not a lot of communal areas
If you're looking for something close to Hoan Kiem Lake; a great reference point and in the heart of the Old Quarter, Golden Sun Palace Hotel is ideal. Our stay was just on a week & we found this location great for tripping not only around the crazy Old Quarter & markets, but it is also close to down town Hanoi. The staff were all super friendly & a special thank you goes out to Bruce & Flower for their help during our stay; in fact all the staff were wonderful. If you're looking for a location in or around the Old Quarter that is close to everything; with some really great eating spots nearby then Golden Sun Palace Hotel is ideal.
The staff is wonderful! The manager Bruce helped us a lot. Because of him we could visit a lot of things in Vietnam in a few days. The hotel provided rooms to take a bath after check-out and give the possibility to do early check-in. I don t have enough words to describe how I am satisfied with this hotel. The location is fantastic. In the last day i had to leave very early in the morning because of my flight and the hotel prepared breakfast to take away. The rooms are very clean and the wifi works in perfectly. I did some travels organised by the hotel and the organization was wonderful.
I loved everything!
Location: Quite street in the center Hanoi Great value for money and clean rooms
Staff tried to sell us a city tour for 45 EUR when all other agencies will offer you the same package by less than 30EUR. Breakfast could have more choice
The location was excellent, the rooms were comfortable and the staff were friendly and helpful
Breakfast was next door in a sister hotel - but that is being very picky
The staff were great and the room was very comfortable and furnished to a very high standard.
No food facilities on site. The food service is ordered from down the road.
We loved our stay at Golden Sun Palace! The staff, especially Bruce, is incredibly helpful. They helped us book a tour in Halong Bay with a very good boat (Aclass Opera) for a price that seemed more than fair. They kept our luggage for free when we were away in Halong, and even after going to Sa Pa, we came back early morning before our flight and they offered to keep our luggage a few hours more. The breakfast was great, the wifi was working well, there was a tv in the room, everything was very clean - I would go back anytime and recommend it to all my friends and family. Seriously I can not find anything bad to say about this place. They go all the way to help the clients feel at home in Hanoi. Thank you so much, we will come back!
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