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39 Hang Bac , Hoan Kiem, Hanoi, Vietnam – Show map
Excellent location – rated 9.6/10! (score from 355 reviews)
Rated by guests after their stay at Oriental Central Hotel.
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588 properties in Hanoi
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356 verified reviews
They speak your language!
Oriental Central Hotel's staff speaks: Vietnamese, English
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Food & Drink
Bar, Breakfast in the Room
Free public parking is available at a location nearby (reservation is needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One additional older child or adult is charged USD 15 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 355 reviews
Value for money
Show reviews from:
In the Old Quarter, Hotel Essence features a restaurant, free Wi-Fi and a tour desk. It offers air-conditioned rooms with an LCD TV, and rental of cars and bicycles.
Score from 462 reviews Wonderful
Gondola Hotel is in the heart of the Old Quarter, just a 2-minute walk from Hoan Kiem Lake. It features a rooftop bar, a restaurant, and free Wi-Fi. All rooms have windows with city or lake views.
Score from 227 reviews Wonderful
A 2-minute walk from scenic Hoan Kiem Lake, Meracus Hotel 2 features modern guest rooms with free Wi-Fi and daily fruits. On Hang Trong Street, it also provides free fax and copyrighting services.
Score from 271 reviews Exceptional
Just a 5-minute walk from the peaceful Hoan Kiem Lake, Hanoi Glance Hotel welcomes guests with elegantly furnished guest rooms and free Wi-Fi access.
Score from 455 reviews Wonderful
The staff was simply incredible! Taking care of our every need and going way past the extra mile from the moment we arrived. The breakfast was good and rooms were very comfy even if a little smaller than normal - remember that the hotel is smack in the middle of the most crowded streets of Hanoi so that's normal). We travel a lot and can honestly say that we fell in love with this hotel. Highly recommended!
Great service and location, recommended.
Excellent location in the Old quarter for tourists. Most of all: The staff is very welcoming and helpful. then nice comfortable beds and nicely decorated bathrooms.
Drawback due to the location: a bit noisy although our room had no view and on the 8th floor (last floor).
Right in the centre of the old quarter
Shower didn't drain well
Very helpful and friendly staff, could not do enough to help us with an excellent stay
The staff and location can not be bettered
The hotel is in a great location in the old quarter, the staff will go above and beyond for the guests, the rooms are spotlessly clean and safe, and the breakfast is great. They allowed us to leave our luggage while we went to Halong Bay for 2 days and offered us a room to shower when we returned. Seriously, the best service for a great price.
Great staff, very very helpful and attentive. Great location, lovely little rooms, clean and colourful hotel and yum included breakfast! Really enjoyed our stay here, good value for money!!
This hotel was very well-run and a good value. The staff was very attentive, kind and took very good care of us including sending us off with a breakfast to go when we left to board an overnight train. This is a good option if you want to stay in the old quarter in Hanoi. It's a very busy, chaotic area but the hotel is a nice haven in the midst of chaos.
We stayed two nights here and the first night, the room was very loud but the manager moved us to a much quieter room the second night.
Location. So close to the action. Staff. Always willing to help and give advice. Breakfast. I never review a hotel on the breakfast in fact I rarely eat it. In Vietnam, eating a hotel breakfast means it's one more meal you don't have to search for in the chaos. This hotel provides a really good breakfast.
Nothing specifically I didn't like. I was a little concerned initially about the notification that the only window in the room was to the stairs. I thought this a little odd but it was a nice private window which kept the room quieter from street noise, and also allowed some natural light in. Wifi is a bit erratic but when you see the telecommunication wiring in the streets of Hanoi, it's a wonder there is any service.
The Concierge and team made our stay very relaxed in a bustling city like Hanoi. Great value, old style service that caters to all needs.. Highly recommend..
- Superb staff - Amazing Breakfeast - Nice Rooms - Everything way above expectations
Service Breakfast Location
Small Rooms Bad Insulation on the doors, you can hear everything from the hallways
We had a premium deluxe double both times we stayed here, and it was very comfortable and of adequate size. There are lots of nice touches, like fresh fruit in the room every day. The breakfast buffet is not huge, but the hot dishes change each day and were very good. Both Vietnamese and Western dishes are available. The pho was the best we had on this trip. The staff are just outstanding - friendly, on top of their game and willing to go the extra mile to provide the best service.
It would be churlish to quibble about any small perceived lapse; this hotel far exceeds expectations for one in its class and price range.
This hotel has a customer service second to none. Ideal location for exploring this wonderful city. Brian and Jenny so attentive. would recommend the transfer arranged by the hotel from the airport.
Magnifincant staff! Very helpful and frienfly. Room was nice and clean. Hotel offered to come back back after Halong Bay and Sapa trips for a shower! Everything was arranged perfectly! 100% recommened!!
A great location and super friendly and helpful staff
Exactly what we were looking for. Good location and rooms, very helpful staff and very quiet at night, so nothing disturb you while sleeping. Last but not least, wifi speed is great.
Everything! Brian and his staff are brilliant. They are all very friendly, excellent English and all go out of their way to ensure our trip was exceptional. Second to none customer service! Would have no hesitation to recommend this hotel to anyone. A++++
The staff have their public relations down to a fine art. I could not fault them. They all speak English and are all unfailingly courteous and cheerful. The room had excellent lighting. The bathroom was above average for a small Vietnamese hotel.
The staff was very helpful and suggested services in the area. The room was quiet and had very nice features.
There were some technical difficulties with the Wifi, but it worked. There was limited hot water for showers.
The service was amazing, warm welcome from the beginning. Very accommodating. They kept our luggages while we were in Halong bay and even prepared a breakfast pack for our train ride to sapa. Oriental gave us the chance to use a room free of charge (for a shower) when we came back from our 3 days in Halong bay- Amazing!
Everything about this hotel i great, but what makes it so outstanding is the service. The staff is fantastic.
Professional smiling staff, attention to detail, beautiful little hotel.
We stayed there on a reduced rate. Not sure we would have stayed at the full price. Was very pretty and the staff were lovely. Breakfast was good. Bed was a little hard but that was pretty stabdard for our whole stay in vietnam.
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