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Hanoi Elegance 2
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8.7
Top
Based on
21
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Dimitrios
Family with young children athens, Greece September 2, 2008 |
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8.5 | ||||||||||||
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Peter
Mature couple Baldivis, Australia July 27, 2008 |
Friendly staff and comfortable room When ordering taxi to go to airport initially were quoted a much higher price until we pointed out that we were aware of prices. The lift broke down between floors and we were standed for a short time until staff managed to get the door open and we climbed out. |
7.5 | ||||||||||||
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Anonymous
Solo traveller Norway July 3, 2008 |
The breakfast was very good and the staff was incredibly helpful. If I'm forced to come up with something to complain about: About 50 channels on the TV, lots of sports channels but not any news channels like BBC World. |
10 | ||||||||||||
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Anonymous
Mature couple Canada March 23, 2008 |
Kindly staff, computer in the room, location of the hotel. The standard room very too small, breakfast ordinary (cafe no good, food not well cooked) and slow service when more people arrive at the same time. |
7.5 | ||||||||||||
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Scott
Mature couple Boambee East, Australia March 14, 2008 |
Clean rooms, great service, friendly staff, good location Street noise when staying in front rooms |
9.5 | ||||||||||||
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Anonymous
Mature couple United States of America January 23, 2008 |
Hotel staff are very friendly and helpful. We also love the location of this hotel. The bathroom is outdated and could use better cleaning.. |
6 | ||||||||||||
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Christine
Family with older children Palo Alto, United States of America January 12, 2008 |
We had a wonderful stay at the hotel. I have to call particular attention to Mr. Nguyen Hoang, whose service was way beyond anything we experienced during our entire 3 1/2 weeks in Vietnam and Cambodia, and indeed, anything we've ever experienced at any hotel. He was extremely helpful to us on many different occasions and was by far the friendliest and most gracious manager we have encountered. This was our first trip to Vietnam and Hanoi can be rather intimidating. Mr. Nguyen Hoang helped us in planning excursions from Hanoi, helped us get around and find what we were looking for in Hanoi, and always saw to it that we were well taken care of at the hotel itself, in a warm and professional way. I must also say that the doormen, valets, drivers, restaurant staff and maids were also very friendly and welcoming. In addition, we really liked the fact that computers are provided in each room, and the location of the hotel is excellent. We will definitely be coming back to the Hanoi Elegance 2 on our next trip to Hanoi and will recommend it to our friends. |
10 | ||||||||||||
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Kevin
Young couple Ascot, Berksire, United Kingdom December 11, 2007 |
Very friendly and accommodating staff |
10 | ||||||||||||
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Wahyudi
Young couple Jakarta, Indonesia October 25, 2007 |
The hotel location Breakfast menu very limited |
7 | ||||||||||||
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Henny
Young couple Singapore, Singapore October 24, 2007 |
Staff are extremely friendly and helpful. 3 stars hotel with 5 stars service! Some problems with the computer in the room we stayed in. |
8.5 | ||||||||||||
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James
Mature couple St Lucia, Australia October 23, 2007 |
Friendly staff, computer in room, extremely good sound and light insulation over street, balcony was fun. |
9 | ||||||||||||
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Luis
Mature couple Bangkok, Thailand August 28, 2007 |
Staff was 5-star quality, eager and capable. Manager was excellent. Arranged transportation was seamless. Hopefully a one-off, but the people above us were very noisy. The floors are wooden, and perhaps foreign customers need to be gently reminded that in Southeast Asia one generally does not wear shoes inside a house or room. |
8.5 | ||||||||||||
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Tom
Solo traveller Chicago, United States of America August 13, 2007 |
Friendly helpfull staff. Good location. The bathrooms were not great. No shower curtain. |
8 | ||||||||||||
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Anonymous
Family with older children Netherlands July 31, 2008 |
Erg vriendelijk en hulpvaardig personeel. Doen al het mogelijke om het de gasten naar de zin te maken. Bagage kan gratis achtergelaten worden tijdens Halong cruise. Vuile was voor cruise afgegeven weer schoon na terugkomst. Per persoon wordt er vers ontbijt gemaakt (bv pannenkoek of toast). Kamers aan achterkant hotel geen straatlawaai (is enorm in Hanoi!).Gratis internet op kamer. Ontbijt kan soms wat lang duren, omdat alles per persoon vers klaargemaakt wordt. Even iets om rekening mee te houden als je een tour geboekt hebt. |
9.5 | ||||||||||||
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Anonymous
Mature couple Belgium May 25, 2008 |
attentievol, ligging |
8 | ||||||||||||
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Anonymous
Solo traveller Belgium May 19, 2008 |
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8 | ||||||||||||
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Hans
Mature couple Ratingen, Germany March 11, 2008 |
kostenfreies Internet auf dem Zimmer |
10 | ||||||||||||
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Jean-claude
Family with older children LANEFFE, Belgium February 16, 2008 |
gentillesse du personnel et efficacite salle a manger un peu exigue pour recevoir les hotes surtout aux heures de depart des excursions |
9.5 | ||||||||||||
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Shaira
With friends caracas, Venezuela November 19, 2007 |
La amabilidad del personal y capacidad para resolver problemas Creo que la oferta de menu desayuno podria ser mejorada |
8.5 | ||||||||||||
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Anonymous
Mature couple Germany November 6, 2007 |
service, lage zu wenig ablagemöglichkeiten |
9 | ||||||||||||
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Norbert
Solo traveller Münster, Germany September 16, 2007 |
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9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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