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42 Hang Cot Street, Hoan Kiem, Hanoi, Vietnam – Show map
Excellent location – rated 9/10! (score from 307 reviews)
Rated by guests after their stay at Hanoi Moment II Hotel.
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589 properties in Hanoi
Including hotels, apartments, villas and more.
307 verified reviews
They speak your language!
Hanoi Moment II Hotel's staff speaks: Vietnamese, English
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Bicycle Rental, Library
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 9 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One additional older child or adult is charged USD 15 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 307 reviews
Value for money
Show reviews from:
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Golden Legend Diamond Hotel is located in Hanoi. Free WiFi access is available. Each room here will provide you with air conditioning. There is also a refrigerator.
Score from 83 reviews Exceptional
Internet a little slow.
Staff was extremely helpful and friendly. Room was great.
the confort of the room the breakfeast the personnel very professional the situation of the hotel
We had booked an executive suite, but soon discovered our shower was broken and the whole bathroom was leaking and stunk of urine. They soon moved us to another room but to our disappointment it was very noisy. Although give credit where it's due they did give us a free nights accomodation in the end.
The staff were very accomodating and friendly. They were also very knowledgable about their city which made our trip much more pleasant.
Best staff, clean, complete
Open plan shower - bathroom got wet
sorry, no negative points !
friendliness good location super restaurant
It took three breakfasts to organise a decent cup of English Breakfast Tea.
The helpful and friendly staff. Excellent food for lunch or dinner- give it a go!
Warm welcome at the check in. Good attitude of staff.
The hotel staff was extremely helpful and genuinely friendly. It was our first trip to Vietnam and they made it comfortable and unforgettable.
pretty much all was good, so it comes to smaller stuff like: the shower door would hit the shower head when you open it, and the breakfast was of slightly less quality compared to an other top-level hotel (but still really good)
a welcome drink when you come in, personnel that really seems happy to see or help you, a big room with really that executive feel and fast reliable wifi
Some little issue with our airport pickup / transfer service booked via the hotel. Their car broke down but didn't manage to send another car or taxi to pick us on time - until we reach them by phone then they send a taxi across. Hotel understood that they should have send another car without us phoning them - they waived our airport transfer fee as a compensation. So overall - they are still good customer focus, probably just need to build more experiences in sudden issue like this.
Great staff with friendly service and quick response time. We had some cold water (shower) issue but it got fixed when we back in the hotel in the same evening. Our tour to Halong bay was also booked via the hotel, good response in the whole booking process.
The hotel was great, the staff were genuinely friendly and helpful, even scrubbing our water kettle (inside) to make sure it was clean. The hotel is easy to find and near everything you want to see.
Fantastic staff. Went out of their way to assist us with every detail of our trip - including tours and transport to tours.
The bed linen seemed to be a bit damp on arrival. This also affected our clothes on the second day of our stay.
Lovely hotel. Nice decor. Excellent, helpful staff. Delicious breakfast. Great location. Fantastic price.
What can I say...Other than AMAZING!!! My partner and I are literally just back from our trip to Vietnam and this was one of the best hotel experiences that we have ever had. From the moment we arrived the staff were so attentive, welcoming, genuine and could not do enough for us. We have stayed at lots of hotels but we felt that ALL the staff genuinely cared about making our stay special. All the little extras were an added bonus, welcome drinks, free bottled water and a selection of fresh fruit every morning in your room. The breakfast had a good selection and something to appeal to all..it is a buffet and also eggs made to order. Their restaurant had some of best Vietnamese food we have ever tasted (This is our second time in Vietnam) and the waiter "F&B" was such a gentleman and happy to recommend good dishes...a real professional. The hotel was also happy to book our trips for us, reasonable priced, GREAT FUN and a real experience. The hotel itself is in a great location in the heart of Old Quarter, walking distance from the lake, shopping, bars and many restaurants. I cannot recommend this hotel enough-We stayed in several more expensive hotels during our trip and the level of customer service just did not compare. Thank you so much to all the staff, you made our time in Hanoi truly memorable.
Shower leaked and pool shower head
While the wifi worked perfectly in the lobby, at times it was unstable in the room.
the neighborhood was perfect. I would definitely stay here again
Mold smell in rooms, also breakfast is poor.
Staff were fantastic. Very lovely and helpful. Would go back there just for their service.
Lack of seating area. Size of room.
Staff were exceedingly helpful, pleasant and went far beyond expectations. We liked the shower room.
What is not to like?
The staff were amazing and very helpful, we had a birthday cake delivered to our room by the concierge, he couldnt do enough for us. The beds were massive and very comfortable. A great hotel experience.
The staff is amazing, helpful, cheerful, friendly!
Private transfer organised by hotel ended up with random local hitching a ride - not quite the private premium we paid for and made for a squishy and uncomfortable ride
Staff were fantastic - always friendly, happy and helpful! Made staying here an absolute pleasure! Good size rooms, and nothing was too much trouble for anyone.
The only problem was that there were some works in the hotel, so in the morning they woke me up. But I suppose this is just temporal, others may be ok. Internet was sometimes a bit weak but I always had conection.
The best of this hotel are its staff (very friendly and helpful- they called me by my name which I appreciated a lot) and the location (right in the old town). I think I got good value for money.
I have just returned from traveling around Vietnam and i could not have chosen a better place to stay in Hanoi. We were greeted with a lovely welcome and a nice cold juice from the fantastic staff who made us soon forget our 26 hour journey to get there. The room was modern, spotless and comfortable. The food for breakfast was great with plenty of choice. I ate in the hotel restaurant 3 times and it was delicious. The spring rolls were the best i had in Vietnam!!! The staff went out of there way to help me and my 2 sisters. Storing our heavy backpacks, giving lots of information about things to do and shopping, booking things for us and even going to the shops to buy items for us. It was a faultless stay and i cannot recommend it enough. Thankyou Kathy and all the staff. Jannett, Carole and Angela. November 2104.
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