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42 Hang Cot Street, Hoan Kiem, Hanoi, Vietnam – Show map
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590 properties in Hanoi
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356 verified reviews
They speak your language!
Hanoi Moment II Hotel's staff speaks: Vietnamese, English
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Bicycle Rental, Library
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 9 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One additional older child or adult is charged USD 15 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 355 reviews
Value for money
Show reviews from:
Conveniently located, The Palmy Hotel & Spa offers modern and elegant accommodation with free WiFi access throughout the property.
Score from 23 reviews Wonderful
Calypso Suites Hotel features traditional French-style rooms with free Wi-Fi in Hanoi’s Old Quarter district. A 3-minute walk from Hoan Kiem Lake, it has a restaurant and 24-hour front desk.
Score from 226 reviews Wonderful
Conveniently located in the famous Old Quarter, Hanoi Focus Hotel offers modern and comfortable accommodation within 500 metres from Hoan Kiem Lake.
Score from 318 reviews Wonderful
Rising Dragon Villa Hotel is in Hanoi's Old Quarter, a short 5 minute walk from Dong Xuan Market. Its modern rooms include free Wi-Fi and a flat-screen TV.
Score from 716 reviews Excellent
Staff is very nice and helpfull.
Customer service Location Cleanliness Breakfast Airport transfers Assistance in booking excursions
Nothing. Was perfect
I've travelled a lot, despite being a good hotel in a great location, this was the nicest and loveliest staff that I experienced in any hotel. Helpful, caring, simply lovely. Many thanks again
Service and location
Weak wifi connection
Staff, location, food, value
The rooms were comfortable and roomy, nicely appointed abs super clean. The staff was wonderfully accommodating and welcoming; they even lent is a laptop for our stay!
While they did lend us a laptop, we had to do a bit of malware and virus sanitizing before it was really usable. The breakfast was good in general, but the variety and quality were a bit erratic.
They let us check in earlier that midday as we landed and arrive from our international flights at 8am. On leaving at 5.30am they made us a packed lunch type breakfast to take with us without us even asking.
Breakfast was poor. You could choose some kind of eggs off a menu but they were all tasteless.
We stayed at the Hanoi Moments II for three nights and felt extremely well taken care of, the staff is very friendly and helpful in a heartwarming way. You can also organize tours with them, they help you to get your luggage on the train if needed etc. The Hotel is in a quieter corner of the old town (if there is such a thing) in perfect walking distance of the markets and the lake. Our beautiful room was on the 6th floor and therefore quiet and with plenty of light. Try the banana pancakes for breakfast.
The staff is extremely helpful. They arranged our trip to Sapa, booked the train ticket and hotel. They even followed up when we were in Sapa, to check if everything was OK. When we had problem with the Sapa guide they helped to change the guide for the next day. When we arrived back to Hanoi in the wee hours in the morning, they let us shower and rest in their hotel before we went off to catch the noon flight home. Service that really went out of the way, and beyond my expectation!
staff. food. location close to old quarter.good taxi service to and from airport
room wasnt very sound proof could hear people singing at karaoke bar
the staff makes the whole experience so much more pleasurable. The rooms are very nice!
breakfast is just ok, could be better.
the closet is very little, almost no hangers and no drawers lights in the bathroom are not so good
The level of service was fantastic, the breakfast included very nice - cooked to your liking and the room was excellent value for money. The staff went out of the their way at every opportunity.
The shower head needs replacing in the comfort room for late check out.
- Super friendly staff! - Very Clean Rooms
Breakfast, not so good. TV reception is very bad!
Great staff who would help you. They bought a multi-plug extension cord for me when I informed them that there were not sufficient outlets in my room. Room was large in size and comfortable.
Wifi was not stable. Keeps dropping the link. Even lobby wifi was not available. Towels were quite thin and didn't look very clean.
Great staff. Bought a multi-plug extension cord when they found that I had insufficient electrical outlets in my room. Large bed, large room.
Wifi was bad. Kept dropping the link. Only Level 3 connection was strong but still unstable. Lobby wifi was also some times not available. Towels were thin and didn't look clean.
Staff are very friendly and they even prepared a birthday surprise for me! That was my best birthday ever because I had no idea that they knew my birthday. Moreover, they are always preparing to satisfy every request you ask. Their service really worth more price than they ask for.
During my 3-day staying there, for a whole day the Wifi didn't work. Hope they have solved this problem
The hotel and it's facilities are great, but the service is absolutely outstanding. The staff went above and beyond our expectations to ensure we were comfortable, satisfied, happy and everything or anything we needed was arranged. Do not hesitate in booking this great value hotel, every time you walk in or out the door you will have a smile on your face. Special thanks to Cathy, who takes such pride in her job! We hope to see you again!
Nothing! It was an excellent experience!
There is so much to rave about this hotel: the staff absolutely blew our mind, they were so helpful, making sure we were happy and safe and in good hands the whole time we were in Vietnam even if we were not staying at their hotel. The rooms were so nice and clean and the hotel was an amazing value for money. Lucas at the hotel was such a pleasure and we would return to this hotel immediately. They even helped us out and let us leave our bags when we were transiting through Hanoi. By far the best we've had in all of our travels. Highly recommended
Service at the hotel was excellent, all the staff went out of their way trying to accommodate us and make sure that we were enjoying our stay. When we were about to head off to the airport in the morning without time for breakfast, the staff insisted on packing us breakfast boxes.
Outstanding loyal employees who have the aim to always help you. Book bustickets, recommend good restaurant, pick up at airport even went with us to the bus station because it might be hard to find. Just very friendly people, this is a hotel you want after a 19 hour journey!
Shower could be better.
The breakfast is various and served well. However, in some fruit dishes there were some flys and mosquitoes. Also, some bowls in buffet area were dirty.
The attitude of some female staff were not polite. The air conditioner worked not well and the first night was too hot. There was also a day out of water, which made it unconvenient for us
It was really good, staff very friendly, good location!
The breakfast is various.
The staff's attitude is good in overall; however when i checked out at 14:00 as policy of booking.com and this hotel for Genius customer, the attitude of a female is unacceptable. Also, there was a day without water in some hours which caused inconvenience for us. The air conditioner was too weak and we felt so hot. To sum up, it's the worst hotel i have ever stayed in Hanoi.
the whole experience,from booking they got in touch asking if we need pick ups,or any thing else they could do,they truly go that extra mile well done to you all,