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Hanoi Paradise Hotel
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8.7
Top
Based on
42
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Bong
Family with young children
Kyungkido,
Korea, South
May 12, 2009
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kindness of the staff members, free upgrade room location |
8.5 |
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Sarah
With friends
Singapore,
Singapore
April 13, 2009
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We stayed in a deluxe suite which was very satisfactory. Free use of computer and internet IN the room is also a big plus. Staff are lovely and breakfast is a la carte and pretty good. Would recommend. The location is not bad but there are definitely hotels nearer the hustle and bustle. Deluxe rooms are only accessible by stairs so really not suitable for the elderly or those with joint problems. Street noise can be pretty loud but that is probably true of most hotels in Hanoi |
8.5 |
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Rudolf
Family with older children
tokyo,
Japan
March 23, 2009
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Very big familly room with 4 big beds. Excellent location. Very helpful friendly staff. Excellent for 4 people/ familly. |
9 |
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Tianjun
Solo traveller
Beijing,
China
March 11, 2009
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clean environment |
7.5 |
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Doreen
Mature couple
Singapore,
Singapore
January 6, 2009
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I appreciated the location and the helpful and friendly staff. Yes I think it is too noisy late in the evening and early in the morning in some areas. Particularly above our room it was very very noisy and therfore not as relaxing after long days. I did speak to staff but nothing changed. Noise should be considedered. |
9 |
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Avril
Mature couple
Paraparaumu,
New Zealand
November 13, 2008
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The hotel is right in the old part of hanoi which was really central to every-thing. easy walking access. Staff really helpful and was able to organise any-thing we asked for. The room was great. free computer in your room. Could.nt fault the hotel |
10 |
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Heinz
Mature couple
hallett cove,
Australia
October 25, 2008
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central location, comfortable beds, computer in room VIP room disapointing, bathroom light above mirrow not working, bath tub leaking, water all over floor, not worth the extra money, delux room just as good |
8 |
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Ellymay
With friends
Ulverstone, Tasmania,
Australia
October 21, 2008
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The Hotel staff were extremely friendly and helpful and accomodated all our request. I will reccomend it highly. |
10 |
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Ari
Family with young children
Hong Kong,
Hong Kong
October 8, 2008
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Warm, caring, very efficient staff. Personal touch in service as well as in rooms. Room was huge and decorated with a good taste. Swimming pool in a small hotel middle of the city is a big plus when travelling with kids! Great value for your money. There was a generator or something causing some noise into the room- not bad anyways. Who wears used dirty slippers? In my opinion, it's like using someone else's tootbrush. Better to remove them or to offer disposable ones. |
9.5 |
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Christopher
Mature couple
Augusta W.A.,
Australia
September 20, 2008
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The absolute friendliness of all staff & proximity to Hanoi "action" |
8 |
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David
With friends
Milton Keynes,
United Kingdom
August 24, 2008
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The friendly and competent staff, the room size (l believe we were upgaded) and the central position. |
10 |
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Sharyn
With friends
Sydney,
Australia
August 4, 2008
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The staff were very friendly and helpful and spoke good english. The hotel has a lot of charm and the rooms are spacious and very clean and the hotel is in a good location to the lake. I would definately recommend this hotel |
9.5 |
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Anonymous
Solo traveller
Singapore
June 26, 2008
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Staff at Paradise Hotel was most cheerful and helpful. Room was very big and comfortable. Airport pickup was very much appreciated at$14 billed together with Hotel Room |
10 |
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John
Mature couple
Al Ain,
United Arab Emirates
June 21, 2008
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Everything.. the staff is warm and friendly and truly was out home away from home in Hanoi. Very attentive, knowledgeable, efficient and just the most helpful staff we have ever dealt with... All I can say is if anyone does not like the staff or the accomidations at the Paradise, they should stop traveling, there is no hope for the, this is as good as it gets short of the Waldorf.... |
10 |
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Alan
Mature couple
Godalming,
United Kingdom
May 22, 2008
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Friendliness and helpfulness of the staff |
10 |
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Sharifah
Family with older children
Putrajaya,
Malaysia
May 22, 2008
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The cleanliness of the room The location i.e the surrounding |
8.5 |
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Clive
Mature couple
St Harmon Rhayader,
United Kingdom
May 16, 2008
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Free computer in the room. Free fruit in the room daily. Indoor swimming pool. The luggage was looked after while we did a trip to Halong Bay. Breakfast just about adequte. Chose one item from a list, only one cup of coffee. |
8 |
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Quoc
Mature couple
Bruxelles,
Belgium
June 12, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Isabelle
Young couple
paris,
France
April 25, 2009
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Le personnel de l hotel est tres serviable, ils vous trouvent tout ce dont vous avez besoin : billets de train, excursions...... avec une vraie garantie de succes, excellent value |
8.5 |
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Philippe
With friends
DIVAJEU,
France
April 20, 2009
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Le personnel est très compétent et serviable. Un peu bruyant pour les chambres donnant sur la rue. |
8 |
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Alexandre
Mature couple
AUCAMVILLE,
France
March 15, 2009
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Rapport Qualité - Prix et parfaite situation géographique Personnel se reposant ou dormant dans nos chambres et utilisant le Computer des chambres à un usage personnel . C'est compréhensible mais gènant . |
5.5 |
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Sven
Young couple
Saintes Maries de la Mer,
France
January 20, 2009
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Bon rapport qualite prix, dommage que la piscine ne pas ete chauffee comme indique |
8 |
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Anonymous
Mature couple
Japan
January 10, 2009
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スタッフの皆さんの笑顔が気持ちよかったです。片言の英語を一生懸命に理解しようとしてくれたのが嬉しかったです。朝食も豊富だしおいしかった。 不満はありませんが、給湯が電気瞬間湯沸しのようで、一人バスを使うとお湯がなくなり、次沸くまで１時間くらい待たないといけないのにはビックリしました。でもハノイの同クラスのホテルでは普通らしいし、倹約して使えば２人続けて利用できたので慣れれば問題なしでしょう。また窓が外部に面していなかったのも驚いた（窓の外は室内ホールでした）けど旧市街の外部の喧騒が聞こえなかったのでかえって快適でした。 |
7.5 |
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Anonymous
Mature couple
Netherlands
December 23, 2008
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vriendelijk behulpzaam personeel - goed geoutilleerde kamer - uitstekende situering centraal in het oude centrum. schoonheid van kamer en badkamer redelijk voor Hanoi maatstaven maar kan toch wel iets beter. |
8 |
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Ernst
Mature couple
Wien,
Austria
December 3, 2008
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Tolle neue Ausstattung des Hotels, alles voll ok, nettes Personal, Fruehstueck ok Als Oesterreicher: der Kaffee.... |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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