Hanoi Paradise Hotel  

Very friendly staff, willing to help with all kind of things.

Prime location for tripping around the old quarter of Hanoi. Staff were very helpful and friendly,

This hotel is located right in the heart of the Old Quarter so we only had to step outside to be amongst it. We had two overnight stays at this hotel staying in two different family suites. Both rooms were spacious and comfortable and very quiet despite the chaos outside. All the staff were very freindly, the front desk staff spoke good English and nothing was too much trouble.

Our first stay and first suite was faultless. The bathoom in the suite we were appointed during our second stay was not as nice as the first. There appeared to be water seepage problems in one corner which left the ceiling mouldy and damp (it was raining during our visit). Housekeeping had left the clean bathtowels stacked on the towel rack against this wall and when we went to use them the next morning we found them saturated, having soaked up the moisture seeping down the wall. The towels were replaced promptly and the dampness didn't cause us any further problems. The only other downside was the hot water ran out very quickly after only a few minutes into the first shower. We had to wait about 20 minutes between showers for the water to reheat. We didn't experience any of these problem in our original room.

The staff were marvelous fabulous with the children and with changed travel plans. Talk to Lisa she can arrange everything.

There are no connecting rooms but they put you on the same floor and we had a reliable eleven year old who shared a room with the little ones.

The staff were very friendly and went out of their way to be helpful (eg going out to get post cards when we had forgotten them). The location of the hotel right in the 'Old quarter' was excellent to experience the vietnamese culture. Very close to the night markets - good for shopping and eating out on the street as the locals do, but close enough to restaurants and local attractions. Has a small pool useful for cooling off after the hot busy hanoi streets. I think a family with young children might find the location a bit daunting because of the narrow streets and traffic, so may motorbikes. For the excellent price the room was beautifully presented with finishing touches that you would expect in higher star hotel eg toiletries, toothbrushes, razors etc, a fruit bowl every day and very comfy beds. Having a computer in the room with free internet access was also a bonus. I would not hesitate to recommend this hotel.

Hanoi Paradise Hotel is a boutique hotel in the Hanoi Old Quarter. The staff were extremely freindly and polite. It is well located, within walking distance of everything.

The super friendly and professional staff, clean rooms, perfect location and good swimmingpool

My family and I (husband and 2 x children) had a most excellent stay at the Paradise Hotel. It is a little gem in the heart of the old quarter. The staff are friendly and helpful. Lisa and her team looked after us and made our stay in Hanoi a pleasant one. Would highly recommend to all types of travelers. The family rooms are spacious and have a computer in the room. The small pool is a nice way to relax after a day in Hanoi.

Jag hade bokat en svit, men fick inte det. Rummet var en superior. När vi talade om detta, fick vi veta att Ni har lämnat fel info. Vänligen kontrollera uppgifterna från hotellet innan ni förmedlar. Jag checkade ut dagen efter inkomsten och flyttade till annat hotel.

VId utckeckning var den kvinna som var ansvarig mycket hjälpsam för att gottgöra det så gott som det gick.

При бронировании цена была указана в долларах США, при оплате донгами нам посчитали по курсу евро. Обнаружили по дороге в аэропорт но возвращаться уже не стали. Остался неприятный осадок.

Hotellet ligger I det kaotiska gamla kvarteret I Hanoi som formligen sjuder av liv och ljud. Vårt rum låg mot innergården så vi blev inte alls störda av oljud från gatan. Ett bra lågprishotell om man vill prova på att bo "mitt I smeten"!

Personnel serviable. Bien placé dans le Vieux Hanoï. Chambre calme donnant sur une cour intérieure.

Piscine pas chauffée comme indiqué sur le site. Petit-déjeuner très simple et maigre.