Hanoi Paradise Hotel

ホテルスタッフが、フレンドリー。ほとんどのスタッフが、英語がしゃべれる。空港ーホテル間の無料送迎が有- るのは助かりました。

ホテルの有る場所が旧市街なので、朝から夜までうるさい、また、ホテルの周辺が汚らしい。朝食のレパートリ- ーが少ない。

スタッフの皆さんの笑顔が気持ちよかったです。片言の英語を一生懸命に理解しようとしてくれたのが嬉しかっ- たです。朝食も豊富だしおいしかった。

不満はありませんが、給湯が電気瞬間湯沸しのようで、一人バスを使うとお湯がなくなり、次沸くまで１時間く- らい待たないといけないのにはビックリしました。でもハノイの同クラスのホテルでは普通らしいし、倹約して- 使えば２人続けて利用できたので慣れれば問題なしでしょう。また窓が外部に面していなかったのも驚いた（窓- の外は室内ホールでした）けど旧市街の外部の喧騒が聞こえなかったのでかえって快適でした。

Very friendly staff, all amenities supplied as stated.

Paid for a Suite room, and do not think we got one.

Friendly Staff

Resturant has limited menu

The staffs are very nice and helpful! Good communication too prior to arrival.

However the hotel is located in the middle of the old quarter which is pretty old and noisy.

Enjoyed Lisa at the desk and her helpfulness. Kind to provide maps, good English and arranged for vans to/;from airport. Would recommend staying there because it is close to the shopping area and you can easily walk. Also it was not noisy as it is on a road that is pretty quiet at night. Did not try the pool...no windows there...just the room with a sitting area around it. As for the hotel room....generous space in triple and comfortable. Bathrooms are basic, but clean.

Breakfast was very slow and just ok. Poor attitude of server. No smile or welcoming feeling. Would be more efficient to have coffee/tea and drinks available on self serve and order meals.

the friendliness of the staff, the location, value for money, help given for various requests

The staff are very friendly.

The surroundings are dirty and untidy.

Huge, clean rooms. With internet facilities in the room (including a PC). It s right in the centre of Hanoi; lots of people outside the hotel selling fruit and stuff. Very very busy roads, but safe. At start, you feel like "where am I" but then you realise that that is the beauty of Hanoi and the hotel is right in the centre of that.

I tipped the guy that carried my luggage with (to be honest) something small since i did not have any bigger change on me. He gave it back to me and was asking me for more. He even offered to give me change from a 20 euro note!! I found this unacceptable.

Great location. Nice people.

We stayed in a deluxe suite which was very satisfactory. Free use of computer and internet IN the room is also a big plus. Staff are lovely and breakfast is a la carte and pretty good. Would recommend.

The location is not bad but there are definitely hotels nearer the hustle and bustle. Deluxe rooms are only accessible by stairs so really not suitable for the elderly or those with joint problems. Street noise can be pretty loud but that is probably true of most hotels in Hanoi

clean environment

The hotel is right in the old part of hanoi which was really central to every-thing. easy walking access. Staff really helpful and was able to organise any-thing we asked for. The room was great. free computer in your room. Could.nt fault the hotel