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Recently booked in Hanoi
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Hilton Hanoi Opera1 Le Thanh Ton Street, Hoan Kiem, Hanoi (Show map) Very good, Score from 16 reviewsLocated in Hanoi's French Quarter, Hilton Hanoi Opera offers comfortable Vietnamese-style accommodations with recreational facilities including a swimming pool and gym. Hilton Hanoi Opera is just a short stroll away from the famous Old Quarter and the city's business district. It is also close to Hanoi's Oopera House and Hoan Kiem Lake. Rooms are cozy and decorated with local handcrafted furniture. It is also equipped with ample workspace, a marble bathroom and seating areas. High-speed internet access is also available. Guests staying in Executive Rooms also enjoy complimentary breakfast and refreshments in the Executive Lounge. Swim laps in the outdoor pool with Opera House views, recharge at the gym or unwind in the Jacuzzi and saunas. Other facilities at Hilton Hanoi Opera include a business center with secretarial services and 2 restaurants serving Vietnamese and Japanese cuisine. Hotel Rooms: 269, Hotel Chain: Hilton Hotels.
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Total Hotel Score:8.4
Based on 16 reviews Guest reviews are written by our customers after their stay at Hilton Hanoi Opera. |
Score breakdown
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Lien
Group of friends
Singapore,
Singapore
August 8, 2011
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Location. Also, the young lady at the Business Centre was very helpful, particularly on the evening of Friday 5th August. She really went out of her way to locate some restaurants that sell "banh beo" for me (I googled but couldn't find them). Room service gave me a couple of free crossants when I ordered a Vietnamese ice coffee, so that was nice. Practically everything, except the two points above! The hotel is very dated and the rooms are smelly, carpet is filthy and needs replacing. The gym is very small and not properly equipped/ not well ventilated. The spa is atrocious and not properly staffed (I made a booking in advance and yet when I turned up, no one was there to attend to me. I waited in this dingy room that was poorly decorated - I felt like I was in a prison cell. I gave up after waiting for 15 mins and no-one even came to keep me informed as to what was going on). I'd rate this hotel more like a 3-star and not the 4.5 star hotel that they claim to be.
1 out of 1 people found this review helpful, did you?
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4.6 |
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John
Solo traveler
Qassim,
Saudi Arabia
January 31, 2012
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Its central location in the French Quarter, close to upmarket shops, restaurants, as well as only a short walking distance to the Lake and the Old Quarter which is a vibrant area, also full of shops, bars and the lower end of the scale restaurants but of good quality too.
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9.6 |
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James
Young couple
Richmond,
United Kingdom
December 5, 2011
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The location of the hotel was fantastic, in the heart of the city. The inside of the hotel was disappointing, very cold and business like. No Vietnamese feel to it.
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6.7 |
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Christopher
Mature couple
Leeds,
United Kingdom
December 4, 2011
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Just a very good all round package.
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10 |
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Anonymous
Solo traveler
United States of America
December 1, 2011
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Location, Hilton reputation
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9.6 |
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Alex
Mature couple
Chapel en le Frith,
Vietnam
August 15, 2011
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Great hotel, great location, alittle on the pricey side but the service was second to none.
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9.2 |
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Armen
Solo traveler
Yerevan,
Armenia
July 31, 2011
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Unavailability of wireless internet in the room
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7.5 |
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Anonymous
Mature couple
Hong Kong
April 6, 2011
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Excellent location from which to explore the city. Very efficient and friendly staff, and very nice local cuisine.
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8.3 |
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Anonymous
Group of friends
Portugal
March 29, 2011
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The fitness centre Not having a possibility of a late check-out, even at a rate
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7.9 |
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Syuuji
Mature couple
和歌山県,
Japan
January 4, 2012
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ホアンキエムから徒歩10分あまりのショッピングにはもってこいの場所にあります。今回エグゼクティブルー- ムを予約しましたが、部屋の広さ、アメニティー、ラウンジでのお酒や軽食の品数の多さなど大変満足いくもの- であった。 当サイトでの予約価格と，ホテルからの確認メールでの価格に違いがあったため、チェックイン時にその旨申し- 出て、返事を待ったが音沙汰なし。チェックアウト時にカウンターにいた女性スタッフとやり取りするが、納得- 行く説明はなく、聞こえよがしなため息など、不愉快極まりないものであった。結局、ホテル側の間違いで、返- 金はされたが、せっかくの楽しかった気分が台無しになった。ホテルはハード面だけがよければ良いのではなく- 、人と人のやり取りや、ホスピタリティーがとても重要だと思う。これ以外は満足だったので、よけい残念でな- らない。
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8.3 |
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Günter
Group of friends
Frankfurt,
Germany
November 10, 2011
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....die Zentrale Lage ermöglicht es im Verkehrschaos Hanoim schnell an seine Ziele in der Stadt zu gelangen. Meetings sind leicht, da jeder Vitnamese das Hotel kennt. Das Managment ist sehr gut und aufmerksam, allerdings Receptionisten und lokale Mitarbeiter sind schlecht geschult. Das Savoi würde ich bei meinem nächsten Besuch präverieren.
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6.7 |
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Dieter
Solo traveler
Magdeburg,
Germany
September 28, 2011
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Die Mitarbeiter in der Lounge waren ständig um das Wohl des Gastes bemüht.Danke dafür.Gleiches trifft zu auf die Zimmerbetreuung.
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9.2 |
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Yulia
Young couple
Moscow,
Russia
June 13, 2011
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Отличное месторасположение, в самом центре, около Оперы. Большие, хорошие номера. Нет балкона в номере
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10 |
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Andreas
Group of friends
München,
Germany
December 10, 2010
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Zuvorkommendes Personal, reichhaltiges Frühstück
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8.8 |
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Daisuke
Mature couple
Mizuma,
Japan
November 23, 2011
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There are no comments available for this review
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7.5 |
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Tatiana
Group of friends
Moscow,
Vietnam
August 21, 2011
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There are no comments available for this review
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "Hilton Hanoi Opera" also viewed:
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The luxurious InterContinental sits by the peaceful waters of Hanoi's Westlake, next to the 800-year-old Kim Lien (Golden Lotus) Pagoda.
Most recent booking for this hotel was today at 01:01
Very good, 8.2
Score from 69 reviews
“The staff were very attentive and made our stay most enjoyable.” David, Sai Kung |
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