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1A Nghi Tam Street, Tay Ho, Hanoi, Vietnam – Show map
|King Bed Deluxe Panoramic View Room||
|Club InterContinental Room||
|Twin Bed Overwater Pavilion Room|
|King Presidential Suite|
|Twin Bed Overwater Panoramic View Room|
|King Bed Overwater Pavilion Room||
|King Bed Superior Room||
|King Bed Grand Westlake Suite|
|Twin Bed Superior Room||
|King Bed Overwater Panoramic View Room||
|Twin Bed Deluxe Panoramic View Room|
|Deluxe Double or Twin Room||
|King Bed Lotus Suite||
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589 properties in Hanoi
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308 verified reviews
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InterContinental Hanoi Westlake's staff speaks: Vietnamese, English
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Outdoor Pool (seasonal), Grounds
Sauna, Fitness Center, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 11 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 46 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 309 reviews
Value for money
Show reviews from:
Conveniently located, The Palmy Hotel & Spa offers modern and elegant accommodation with free WiFi access throughout the property.
Score from 23 reviews Wonderful
A historic luxury landmark since 1901, Sofitel Legend Metropole offers pampering spa services, 24-hour room service and a heated swimming pool. It is located in central Hanoi, near the Old Quarter.
Score from 320 reviews Wonderful
Sofitel Plaza Hanoi is a five-minute drive from the old quarter, between the legendary West Lake, charming Truc Bach Lake and mighty Red River.
Score from 162 reviews Very good
Centrally located in Hanoi, Splendora Hotel offers elegant and comfortable accommodations with free Wi-Fi access in the entire property.
Score from 48 reviews Wonderful
Hotel staff very pleasant
Our room was amazing so large with a duel balcony and the position on the 4th floor with the views over the lake and city were breathtaking. The Milan restaurant in the hotel was so good we went two nights in a row. The sunset bar kept to its name and the sunsets were just lovely over the water.
The pool was extremely poor, not heated and the atmosphere and size had no wow factor like most of the hotels other facilities for a 5 star rating.
Breakfast, location, view,....
Views from overwater room Pillows Breakfast in room service Rooms Wifi
Pool was a bit small for horel of this size. Lacked a little atmosphere
the settting of the place - lake
the bed was uncomfortable, the carpet was worn down, value for money was low. we were up sold at check in because my friends did not fully understand the staff.
Lakeside location, waking up to a view of the lake. Room was regular 5* standard. Breakfast was good with much variety.
Could have done with more storage space in our room.
The area was safe and quait.
Shoppung mall was small and limeted.
The service, food, facilities and view was excellent.
outside bar with views over lake rooms with views over lake Club facilities
pool a bit small the "overwater" rooms dont have lake view - our first room had an uninteresting view of residential housing, but after complaining they kindly upgraded us.
The Sunset Bar has a perfect layout and staff are extremely polit e and correct! The service of female staff at the diplomatic Lounge is excellent. They are attentive but discrety ad. extremelu polite.
The overpriced buffet dinner at the Main Restaurant that also serves breakfast. it would be helpful if the price be more noticeable at the entrance!!!
I was detained in Singapore for two nights . I contacted hotel giving them 24 hours notice. No refund only suggest you could use your reservation up till end Dec 2014.Not good enough
lake view, continuous hot water, refined room, comfortable room, walking trail, delicious breakfast
too many mosquitos.
Great service from the staff! Wonderful views and the bed really comfortable
Needs improvement on the food quality and selection
Nice pool, very good breakfasts, the island bar was awesome the club lounge was great a very happy stay
The showerhead on full kept rotating up and washing the door not me. The ironing board would not stay up
Friendliness of staff Quality of food Cleanliness Location
The location and views are terrific. This along with the very friendly and helpful staff made it a great place to stay in Hanoi!
Nothing at all!
Serenity of the place as it is slightly away from the shopping area therefore you can have a peaceful space, all day long. Staffs are really helpful for my pre arrival and during my stay. Facilities and well serviced and available.
The deluxe room balcony does not have light, hope the hotel can fix a tiny lamp that could be lighted at night.
Extremely friendly staff, nice setting of the hotel-complex, sumptuous buffet breakfast, well equipped room and bathroom.
Rooms for a int'l 5-star hotel a bit small.
Customer service was excellent with staff going the extra mile to locate and retrieve a bag left in a taxi - outstanding effort. The location was very picturesque with good local restaurants a short taxi ride away. Rooms were large and well appointed, the extra touch of fresh flowers in the rooms topped off our stay.
Very good 5 star hotel with much more better staff!!! The manage of this place must be a very good one! Everything works perfectly, the breakfast is very good! The Pool very clean and in a nice place! We had a nice time there!!! We are coming back
the location. it was very quite relaxing place after busy crowd Hanoi trip. room was clean, big and comfortable.
the staff were horrible. a receptionist was argumentative and she put us into a cheaper room than what we paid for. I believe she did intentionally. generally the female staff were not kind and arrogant through the whole hotel except room cleaners.
Rooms, restaurants, bars, lobby, pool and facilities.
A bit far out of the city so you always need a taxi to town (though they are very cheap).
Excellent location-beautifull view on the lake.
The pool is quite bigger than the other hotels in Hanoi. My children love it very much. Westlake view room is worth to try, you can enjoy very nice sunset. Staff are friendly and nice to the guests however seems junior.
The towers at the pool are smelly. The single bad is too small that my boy can easily fell down at night.
Nice location and architecture at the West lake; Quiet rooms, comfortable bed, very good for night sleep quality. Very friendly and helpful staff. Great breakfast. The guest in the neighbouring room had put the music on full volume, causing quite some nuisance. The hotel staff promptly offered me another room, even a free upgrade to executive suite and helped moving my luggage.
The working table in the executive suite is a bit small, in a dark corner and facing away from the window, so that you cannot enjoy the beautiful view from the table. Free internet is with a cable; Wifi is additional cost, also in the exec suite.
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