Breakfast was very good. Superb variety including demonstration of local food that changes everyday during the weekend. Sunset bar was nice with beautiful view. Rooms are spacious. Staff are all very polite and warm. It was a good idea to stay away from the busy old quarter.

Reiko Singapura

Excellent breakfast with a massive range on offer. We took up the all inclusive offer to use the leisure facilities and club lounge and this was also excellent.

David Inggris Raya

Very large complex with a lot of content. We had an issue with the room and the staff was great in finding a solution and fixing it for us.

Biljana Australia

Comfortable rooms, good facilities, great breakfast, helpful staff, overall very user-friendly, and a 15-minute cab ride into Central Hanoi.

Nicholas Inggris Raya

The location of the hotel provides the guests a romantic and calm stay, although the nearby surrounding is very lively with timewise tremendous traffic. The staff is extraordinary friendly, always helpful looking for the best solutions to satisfy the guests needs.

Bernd Jerman

Location is perfect. Great view at the lake from the balcony

Marina Serbia

Firstly, the staff are very welcoming and very accommodating. The room was very clean and spacious.

Lynnette Inggris Raya

Very fancy hotel. Good views of the lake, especially in the evening. Room very well equipped and the bathroom was huge! Very wide firm bed. Dehumidifier in the room if needed. Good location for the West Lake area but quite a walk to the Old Quarter. Better restaurant options in the Old Quarter.

Aa86 Inggris Raya

Breakfast and room great. Location is out of the way

Ingrid Australia

Stayed 8 nights in an over-water room. The breakfast buffet is huge, the restaurants are good & the Sunset Bar is a great place to spend a chilled evening watching the sunset. Can’t recommend this place enough.

Ian Australia