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17-19-21 Ly Tu Trong Street, District 1, Ho Chi Minh City, Vietnam – Show map
|Standard Three-Bedroom Apartment|
|Standard Two-Bedroom Apartment (2 Adults)|
|Standard Two-Bedroom Apartment (3 Adults)|
|Two-Bedroom Executive Apartment (2 Adults)|
|Two-Bedroom Executive Apartment (4 Adults)|
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737 properties in Ho Chi Minh City
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154 verified reviews
They speak your language!
Norfolk Mansion's staff speaks: Vietnamese, English
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Outdoor Pool, Outdoor Pool (all year)
Pool Table, Sauna, Fitness Center, Hot Tub, Turkish/Steam Bath, Library, Playground
Food & Drink
Restaurant, Breakfast in the Room, Restaurant with Dining Menu
Private parking is available on site (reservation is needed) and costs USD 10 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Family Rooms, Elevator
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 6 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 154 reviews
Value for money
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Staff are helpful and friendly. Breakfast - mixture of western and local food. Apartment spacious - rooms and bathrooms great, kitchen is handy Location is excellent, walking distance from all the major attractions and shopping malls. Lots of eating places in surrounding area.
Staff were very friendly and went out of their way to help us, from booking tours to tips on great authentic places to eat. The breakfast had a spread of good choices. Our two bedroom apartment had lots of room, was well designed with comfortable beds.
The spa could have been heated.
I enjoyed stay at Norfolk.This is not the first time for us . This trip just for 3 nights ,but before we live there for 3 months .And never have any problem .From the staff and AC or cleanest in the room .
The apartment had plenty of room for travelling companions and was not too far from the centre of District 1. The staff were very helpful and courteous.
The breakfast had sufficient variety but was lacking in the choice of cereal. Only corn flakes or some chocolate cereal. This was a minor point as there was plenty of fruit and yogurt so that you could still eat healthily.
Big room, clean and confortable. Highly recommend!
The staff professionalism and courtesy. The facilities and comfort level
Hotel staff very helpful for all needs - great service
Pool area is great and supper friendly staff.
Construction site over the road. Not hotels fault.
location, services and hospitality were great
the beds were too firm breakfast selection was rather poor
Nothing so special it was an ordinary apartment and wasn't as in the picture! The furnishings was very usual! And honestly it's not a superb Hotel as the score of the viewers shows!
Furnished and serviced apartments should have washing machines not pool ones! There were two sharing washing machines and two dryers for a floor of 8 or 10 apartments! Sometimes people comes from other floors to use them! Moreover, they should provide you with 5 coins on daily basis to use the machines, but they never did! Just when we checked in, until I talked to them, Also the Hotel charges you alot comparing to any other Hotel for the services that you need, for example they charged me 80 Dolars for pick up from the airport, and when I needed a transportation to the airport they wanted to charge me the same ammount! I had an argument with them, from my experience it's almost the double of what other 5 stars Hotel charge for the same service! Then they offered me 30% discount after the argument. You pay more for less in this Hotel you see a different lovely picture for the apartment in the site! It's totally different in reality! Unfortunately it never met my expectation! You can have beter place to stay in Ho Chi Minh other than this place, I wish if I had stayed in Duxton Hotel for the second time but not in Norfolk Mansion, and by the way I thought it was A mansion but it wasn't, it's a building with over 12 floors, Finally when we needed one or two hours for late check out with prior request, they wanted to charge 50% of the room rate! Althoug more than half of the property is empty! I wish if they know the cosept of (Guest)!!! Honesty I do not recommend this Hotel, and it's my first time I do have too many things I disliked in a Hotel!
Close to everyting in the center, you can walk to War museum, Notre Dam, shopping center and markets.
Windows are only one layer, so you get a lot of trafic sound into the apartment. Could be better becouse of the price of the hotel.
Great staff, especially restaurant staff. Kids had great time, great location, easy to fing way around. Home away from hone.
No specific complaints.
Great location Great Wifi Very clean Big apartment Great breakfast Very quiet
rooms are very spacious
our high expectations failed. the furniture in the room are old, dusty and had a fusty smell. the location is a bit far from the centre.
The staff were very attentive & helpful
Had no issues so no complaints
Great central location and plenty of room. Staff were friendly and very helpful. Only minor negative was the bed a bit hard but overall would recommend to anyone.
Beds were too hard. Like sleeping on a board.
We booked a Standard 3 Bedroom Apartment for 10 nights but on booking in were advised we were upgraded to the 3BR Penthouse. Very Nice with plenty of room for 4 adults and a lovely outlook over HCMC. All the staff were always very friendly and helpful. The location was very convenient with easy walking distance to the centre of the city and lots of Restaurants. Could not have been happier with the choice for our family group.
Everything. Having a washing machine was very useful. Great location, great pool, great breakfast.
Needed something to hang the washing on though Booking.com was confusing for this booking though. I was trying to book for 2 adults and 1 child and it would not let me do it. I tried to change it - thought I had but when we arrived I was told we had to pay for the extra person.
Everything was awesome service, location and accommodation.
Toiletries were on request only, the hotel was amazing but such a silly mistake to not have them in the apartments.
Overall was good if you are travelling with kids
Staff were excellent and could not do enough and were always very friendly. Breakfast had a great selection. The apartment was very clean. The kids loved the place.
Felt the kitchen could do with slightly better equipment but all worked and we generally ate out anyway so a very minor grumble. Tower block going up where our room was but there was no noise impact for us as they were constructing the basement but as it come out of the ground it may become a bigger issue which should be advised to future guests booking rooms in that area.
This was the best placed we stayed. I would say the hotel staff here were so friendly, the best we have experienced I saigon. Wished we could have found this place sooner.
Great staff, great place cool little gallery next door....great!!!!!!!!!!
Let us have a free late check out the day of departure which was much appreciated because of our late evening flight that day.