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Ha Long Road, Bai Chay Ward, Quang Ninh Province, Halong, Vietnam – Show map
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134 properties in Halong
Including hotels, apartments, villas and more.
127 verified reviews
They speak your language!
Novotel Ha Long Bay Hotel's staff speaks: Chinese, Vietnamese, Korean, French, English
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BBQ Facilities, Outdoor Pool, Grounds, Terrace, Sun Deck
Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
Chinese, Vietnamese, Korean, French, English
Halong Marina Plaza (3.1 miles)
Halong Seafood Market/ Bai Tho Mountain (3.7 miles)
Bai Chay Beach (0.3 miles)
Halong Tourist Pier (0.6 miles)
Ha Long Bay (0.6 miles) Tuan Chau Island (6.8 miles)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 28.88 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 129 reviews
Value for money
Show reviews from:
Paloma Cruise offers guests a memorable cruise down beautiful Halong Bay on board a Chinese wooden junk. Guests can enjoy spa facilities, a spacious sun deck and library while on board.
Score from 32 reviews Excellent
Syrena Cruises offers guests an experience onboard a wooden boat. Cabins feature furniture hand-crafted with traditional Vietnamese hard wood. Massage and foot reflexology services are available.
Score from 147 reviews Excellent
Located in Ha Long City, Muong Thanh Quang Ninh Hotel is 10 metres from Ha Long Night Market and 50 metres from Bai Chay Beach.
Score from 65 reviews Excellent
Paradise Suites Hotel sits on the scenic Tuan Chau Island, linked to the main Ha Long Bay by a 2 km road. The classy restaurant and bar serves international dishes.
Score from 54 reviews Wonderful
We had a modern, clean, comfortable and spacious room with a view over the water. Buffet breakfast was included in our booking, its a large buffet with many western and Vietnamese food choices. There is a lovely bar area inside and outside by the pool where we enjoyed relaxing with great cocktails and two restaurant menus serving lots of selection of Vietnamese as well as western food. The hotel organised a boat tour for us along Halong bay which I reccomend (we did the 6 hour group tour with a large buffet lunch). We also used the spa in the hotel for various treatments which was wonderfully relaxing and not over priced. Overall the hotel and facilities are a great place to relax and unwind inbetween tours of Halong bay.
good hotel,services and location
There was a lot of construction across the road as they are currently building a bit development. Trucks are driving all day and most of the night which makes it hard to leave the door open to the balcony to enjoy the view. Not much to do in that particular area.
Staff were helpful.
The hotel's pool was nice although a bit cool because it's not warmed so make sure you go around mid-day.
a very nice hotel with view to the sea (although you can't see the cliffs from that distance) from your balcony you can also see the pool and a garden park across the street. 5 minutes from the hotel there is a puppet show which includes also a folklore show in the above mentioned garden park. the hotel's staff are very nice and helpful, they also helped me arrange a one day boat trip and also my return shared van back to Hanoi. The room was very nice and clean with a bathtub. The dining room and the food in it are excellent! try the coconut juice which comes in a cocunt adorned with a flower and a straw. also the regular hamburger was delicious. The included breakfast has a wide selection of tasty western food.
They only downside was the price for hotel transfers. We hired a private car through a tourist company and saved over $100 as the hotels transfers are pricey.
The staff were more then helpful when booking tours and what not and always greeted you with a smile. The location is prime with just a short walk to take a boat out on the bay. The food provided for both breakfast and the dinner options are full of variety and great tasting.
Not new but comfortable room. Breakfast was good. So we stayed 2 nights and enjoyed. No problem we had but for the Internet addicted ones wifi connection mag cause problems however it was fine for me.
Size of room could be bigger
View Staff Comfort of room Free WiFi
The door of the bathroom is made of glass so sunrise wakes you up ...
The food and drinks at the hotel were quite expensive
The staff went out of their way to accomodate us. Breakfast was delicious. Rooms were great. The view was breathtaking.
very good breakfast, friendly staff, commodity of rooms, very large rooms, we really liked separate bathroom with the bath & shower
Door from bathroom does not stop sunshine in the morning...
We found the hotel a little to far walking wis from the centre of the city.
We liked everything about the hotel except it's location.
Pho wasn't too good, Wi-Fi connection was slow and intermittent (regardless of which Wi-Fi we connected to). Gym equipment cities be refurbished
Great spa treatment and great staff members. Staff always happy to help out and explain things!
Wifi is slow and intermittent. You gave to retune passwords every time you use it. While the spa was lovely I was disappointed to be harassed for tips.
Breakfast and buffet dinner choice excellent. Decor contemporary and stylish. Room stylish with comfortable bed. Reception staff v helpful.
The staff spoke virtually no English and were very unhelpful when I was trying to book a cruise of Halong Bay. They did not know the size of the boat, the food options (I have an allergy), or if there was a guide etc available. They did not even know who the company was that ran the cruise. They also did not have a different group option, just the private boat option. As such, I ended up on a boat that holds 80 people (way too many), with a smaller group of 65, all non-English speaking, with no guide available to actually learn about Halong Bay and the sites.
The hotel was clean, the staff were pleasant, the facilities were good.
Everything was good,
The lovation was good, near restaurants and markets. The room was comfortable with a nice view. Staff was very friendly and helpful. Breakfast was good, variety of food.
Beds are not very comfortable
View from the balcony was nice, staff was friendly and attentive
Location and buffet breakfast.
Booking.com website indicates that rooms with view come with extra charge, however, it doesn't clarify that the view is not the same from every room, and that on foggy days the extra cost is a waste of money. Overall, the customer was not well informed about what s/he was paying for that additional charge. More transparency on this product is urgently needed!
Hotel manager gave a professional service to effectively address my last minute request for a bay tour and a reliable and safe transport service back to Hanoi, immediately after the tour was over, with a late checkout included without extra cost. I recommend to use Novotel when you need a reliable service and cannot afford last minute surprises.
There is nothing going on in the city and therefore only worth to stay overnight in combination with a boat tour in the bay. The prices are way too high including the hotel's offers for day tours in the bay
Nice view and comfortable anf clean rooms. The Pool is a nice place to relax. The staff is friendly
Halong bay in general is boring apart from the tours
Staff could not have been more helpful any request was dealt with promptly and helped organise our onward travel
Only 8 sunbeds to serve the whole hotel, the manager addressed this and acknowledged that more beds are on order
Location,staff,well appointed rooms,great views of the bay,adequate gym,good massage services,great food
Room WiFi signal was poor at times. TV picture quality was also poor on western channels. Service levels dropped occasionally - room not cleaned within a 7 hour window and food undercooked in the hotel restaurant despite requests to the contrary.
Good location for connecting to Ha Long Bay boat trips. Staff were friendly and helpful. Room was of a very good size - well decorated - with quality fixtures and fittings. Good AC and shower systems. Good swimming pool facility. Hotel well designed and fitted out.
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