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Ha Long Road, Bai Chay Ward, Quang Ninh Province, Halong, Vietnam – Show map
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135 properties in Halong
Including hotels, apartments, villas and more.
127 verified reviews
They speak your language!
Novotel Ha Long Bay Hotel's staff speaks: Chinese, Vietnamese, Korean, French, English
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BBQ Facilities, Outdoor Pool, Grounds, Terrace, Sun Deck
Fitness Center, Spa, Massage, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
Chinese, Vietnamese, Korean, French, English
Halong Marina Plaza (3.1miles)
Halong Seafood Market/ Bai Tho Mountain (3.7miles)
Bai Chay Beach (547yrd)
Halong Tourist Pier (0.6miles)
Ha Long Bay (0.6miles) Tuan Chau Island (6.8miles)
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 28.88 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 129 reviews
Value for money
Show reviews from:
Housed in a traditional wooden boat, Signature Halong Cruise offers luxurious suites with stunning views of the famous Ha Long Bay, a UNESCO World Heritage Site.
Score from 142 reviews Wonderful
The Royal Lotus Hotel Halong provides guests with an indulgent experience with pampering spa treatments and a rooftop bar. The outdoor pool overlooks the magnificent Halong Bay.
Score from 33 reviews Good
Located in Ha Long, City Bay Palace Hotel features free Wi-Fi throughout. Guests can enjoy their meals at the on-site restaurant.
Score from 8 reviews Good
Paradise Luxury features relaxing cruises along Halong Bay. Designed in the style of a traditional Vietnamese junk (ship), it features a spa and sauna. A large terrace is available onboard.
Score from 103 reviews Wonderful
The staff were more then helpful when booking tours and what not and always greeted you with a smile. The location is prime with just a short walk to take a boat out on the bay. The food provided for both breakfast and the dinner options are full of variety and great tasting.
They only downside was the price for hotel transfers. We hired a private car through a tourist company and saved over $100 as the hotels transfers are pricey.
Not new but comfortable room. Breakfast was good. So we stayed 2 nights and enjoyed. No problem we had but for the Internet addicted ones wifi connection mag cause problems however it was fine for me.
View Staff Comfort of room Free WiFi
Size of room could be bigger
The door of the bathroom is made of glass so sunrise wakes you up ...
The staff went out of their way to accomodate us. Breakfast was delicious. Rooms were great. The view was breathtaking.
The food and drinks at the hotel were quite expensive
very good breakfast, friendly staff, commodity of rooms, very large rooms, we really liked separate bathroom with the bath & shower
Door from bathroom does not stop sunshine in the morning...
We liked everything about the hotel except it's location.
We found the hotel a little to far walking wis from the centre of the city.
Great spa treatment and great staff members. Staff always happy to help out and explain things!
Pho wasn't too good, Wi-Fi connection was slow and intermittent (regardless of which Wi-Fi we connected to). Gym equipment cities be refurbished
Breakfast and buffet dinner choice excellent. Decor contemporary and stylish. Room stylish with comfortable bed. Reception staff v helpful.
Wifi is slow and intermittent. You gave to retune passwords every time you use it. While the spa was lovely I was disappointed to be harassed for tips.
The hotel was clean, the staff were pleasant, the facilities were good.
The staff spoke virtually no English and were very unhelpful when I was trying to book a cruise of Halong Bay. They did not know the size of the boat, the food options (I have an allergy), or if there was a guide etc available. They did not even know who the company was that ran the cruise. They also did not have a different group option, just the private boat option. As such, I ended up on a boat that holds 80 people (way too many), with a smaller group of 65, all non-English speaking, with no guide available to actually learn about Halong Bay and the sites.
The lovation was good, near restaurants and markets. The room was comfortable with a nice view. Staff was very friendly and helpful. Breakfast was good, variety of food.
Everything was good,
View from the balcony was nice, staff was friendly and attentive
Beds are not very comfortable
Location and buffet breakfast.
Hotel manager gave a professional service to effectively address my last minute request for a bay tour and a reliable and safe transport service back to Hanoi, immediately after the tour was over, with a late checkout included without extra cost. I recommend to use Novotel when you need a reliable service and cannot afford last minute surprises.
Booking.com website indicates that rooms with view come with extra charge, however, it doesn't clarify that the view is not the same from every room, and that on foggy days the extra cost is a waste of money. Overall, the customer was not well informed about what s/he was paying for that additional charge. More transparency on this product is urgently needed!
Nice view and comfortable anf clean rooms. The Pool is a nice place to relax. The staff is friendly
There is nothing going on in the city and therefore only worth to stay overnight in combination with a boat tour in the bay. The prices are way too high including the hotel's offers for day tours in the bay
Halong bay in general is boring apart from the tours
Staff could not have been more helpful any request was dealt with promptly and helped organise our onward travel
Location,staff,well appointed rooms,great views of the bay,adequate gym,good massage services,great food
Only 8 sunbeds to serve the whole hotel, the manager addressed this and acknowledged that more beds are on order
Good location for connecting to Ha Long Bay boat trips. Staff were friendly and helpful. Room was of a very good size - well decorated - with quality fixtures and fittings. Good AC and shower systems. Good swimming pool facility. Hotel well designed and fitted out.
Room WiFi signal was poor at times. TV picture quality was also poor on western channels. Service levels dropped occasionally - room not cleaned within a 7 hour window and food undercooked in the hotel restaurant despite requests to the contrary.
The staffs are friendly and very accommodating to our requests. The restaurant at the hotel has some nice food and cost pretty reasonable.
Fantastic breakfast, great pool, friendly staff and nice atmosphere
I loved everything about my stay at Novatel Ha Long Bay. Beautiful decor in the common areas and rooms. Great spa treatments. Nice pool. Yummy affordable food. I'd definitely stay at Novatel should I visit Ha Long Bay.
Genuinely friendly staff from reception desk through to bar and restaurant.
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