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Novotel Ha Long Bay Hotel
Ha Long Road, Bai Chay Ward, Quang Ninh Province, Ha Long – Show map
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126 properties in Ha Long
Including hotels, apartments, villas and more.
107 verified reviews
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Novotel Ha Long Bay Hotel's staff speak: Chinese, Vietnamese, Korean, French, English
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BBQ Facilities, Outdoor Pool, Grounds, Terrace
Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
Chinese, Vietnamese, Korean, French, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 28.88 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Novotel Ha Long Bay Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 107 reviews
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Great location to the harbour & boat departure .The view from the rooms is spectacular
A very well located hotel with superb facilities compared with the rest of Halong Bay. Staff was professional and especially the bell guys we great. A little expensive in relation to other Vietnam hotels but still value for money
bar process is slow. Too much administration.
AMAZING view! Incredible value for money!! Outstanding staff!!!
Good clean and nice hotel - upto Novotel Standards
Food and drink in this hotel very expensive compared to rest of Vietnam. Halong City is a little run down with nothing to see or do. I feel that tourists are bypassing the town and going straight out to the bay with the result there are many closed shops nearby and little good choice of restaurants.
It is a nice hotel but I would only stay here to take the Halong Bay cruise the next day.
The pool is full of kids, so don't expect a relaxing atmosphere.
Great location, beautiful views, and the staff are very keen to help you organise trips out.
I didn't think the food at the restaurant was too great.
The room is clean & comfort. The location to night market is 10 mins walk and many shop lot, coffee break and sea food restaurant along the way. The buffer dinner is very nice and value for money.
For 4 stars rating hotel is un-acceptable: 1) The staff of bellboy just carrier my big baggage and put at the lift door only, 2) The buffer breakfast is very poor and no clean-up when i finish my food to having a cup of coffee.
Staff were kind, coffee awesome, pool lovely although a bit aged, room top notch. Thank you.
Food was boring anyone-can-cook-this low quality average balls
Friendly staff, good food, good facilities.
Beach in front of hotel is not very nice, restaurant prices like in Holland.
The food was terrible
hotel was very nice and we were upgraded to a beautiful room overlooking the bay. Drinks and meals available at very good prices in the hotel. Great swimming pool, really nice place to relax and unwind
Breakfast was a bit ordinary, food wasn't very warm and coffee was cold
Pool was nice and buffet dinner was good.
Not as good breakfast as some. Orange juice was not very tasty.
Friendly staff, nice view, good massage service
Internet not 100% operational
Staff are excellent - super helpful and friendly! Cleanliness very good but have noticed it slipping a little lately. Computer and Internet access in lobby free and printed out a few pages and that was free too! :)
Room service food was not up to expected standard. The Pho was literally water+msg with some terrible local stringy beef. The chicken skewers overcooked and dry. Breakfast RS also just warm and not very tasty. Also the pillows are very uncomfortable!
The restaurant food was good, although pricey compared to neighboring restaurants.
The transport offered by the hotel back to Hanoi and it's hotel was exorbitantly expensive, 10x the cost of public transport. The hotel should consider offering a cheaper house alternative.
Location Friendly service
a bit of luxury after Hanoi.Quiet,gymn,film channel
Beautiful hotel - lovely staff.
Cool shower in the morning - hot water only tepid.
Excellent hotel ! Very nice and clean rooms ! Good luck for the future ! Danke ! SekarKalki und Phil
Walked into our room and it stunk of urine, the staff were not sympathetic at all and i was repulsed . They did not do enough to rectify the situation.
Very clean and design. Location.
The room was Very small. Bit expensive for the room & the standard of Vietnam.
- breakfast - close to the port for departures to Halong Bay (10 minutes walk) - nice room
- swimming pool closed (although they wrote in a personal message it is closed since "yesterday", it was clearly under construction for a longer time. - the reception couldnt help us with directions to the port where are the excursion to Halong Bay depart from. Halong Bay is the only reason people go to this city and hotel (there is truly nothing else you can do there), so it surprises me they cant give directions to the port (it turned out to be only 10 minutes walk!). - the spa turned out to be not a spa, but a massage salon
Great place, hotel Manager was really nice a d helpful.
Too cold to use the pool :(
Great hotel, Loved the room, huge bed, plenty of space, little couch with a coffe table, huge bathroom, very clean . view of the Halong Bay, food was great and staff very friendly
Bed too hard, pool was under renovation, very bad waffles, not edible,
Close to eats and shops View of the bay the usual trappings of a 4 star hotel
Staff could be friendlier pool not heated bathroom amenities is a little skimpy - no body lotion, no tooth brush, no tooth paste, no hair conditioner
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