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Hanoi Phoenix Hotel
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Кога бихте искали да отседнете в хотел Hanoi Phoenix Hotel?| Тип стая | Максимум | Цена |
|---|---|---|
| Standard Double Room |
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| Standard Triple Room |
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| Deluxe Twin Room |
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Общи
Ресторант, 24-часова рецепция, Вестници, Стаи за непушачи, Стаи/Услуги за инвалиди, Експресна регистрация настаняване/напускане, Сейф, Парно, Стая за съхранение на багаж, Магазини в хотела, Gay Friendly, Всички публични и частни пространства са за непушачи.
Дейности
Сауна, Стаи за игра, Барбекю.
Услуги
Румсървиз, Транспорт от/до летището, Пералня, Химическо чистене , Закуска в стаята, Гладене, Валутна обмяна, Наем на велосипеди, Почистване на обувки, Наем на автомобили, Бюро за туристически обиколки, Факс/Копирни услуги, Билетни услуги.
Интернет
Безжичен интернет е наличен в публични зони и е без заплащане.
Паркиране за гости
Безплатен частен паркинг е достъпен наблизо (необходима е резервация).
Правила на хотела
Пристигане
От 14:00 часа
Заминаване
До 12:00 часа
Анулиране
При анулиране до 1 ден преди датата на пристигане, такса не се изисква.
При анулиране по-късно или в случай на непристигане, цената за първата нощ ще бъде изискана.
Деца и допълнителни легла
Всички деца под 5 години остават безплатно при използване на съществуващите легла.
Всички деца под 2 години се таксуват USD 5,00 на нощ и лице за детски легла.
Всички по-големи деца или възрастни се таксуват USD 5,00 на нощ и лице за допълнителни легла.
Максимум капацитет от допълнителни легла/бебешки легла в стая e 2.
Допълнителни легла се поставят при заявка, която трябва да бъде потвърдена от хотела.
Разходите за допълнителни услуги не се калкулират автоматично в крайната цена и трябва де се заплатят отделно в хотела.
Домашни любимци
Домашни любимци са разрешени. Без допълнително заплащане.
Приемани кредитни карти
American Express, Visa, Euro/Mastercard, JCB
Хотелът си запазва правото да блокира предварително средства от Вашата кредитна карта до пристигането Ви .
After making a booking on this site, kindly inform the the hotel via email details of your flight number and arrival time.
Правила и условия
Вашата резервация е абсолютно защитена. Всички лични данни са криптирани и ще бъдат обработвани в безопасен режим.
Booking.com приема задължението за опазване на личните Ви данни много сериозно. Вашата лична информация ще бъде използвана единствено за обработката на Вашата резервация. За повече информация, прочетете нашето
"Заявление за конфиденциалност" .
Booking.com не калкулира никакви такси за извършването на тази резервация, нито взема средства от кредитната ви карта. Вие ще заплатите за своя престой в самия хотел.
Анулирането е безплатно, при условие че спазите срока за анулиране на резервации, указан в раздел "Правила на хотела" (виж "Правила на хотела").
Повече информация може да бъде намерена в нашите
правила и условия.
Начало
Кликнете върху миниатюрата, за да видите уголемено изображение на хотел Hanoi Phoenix Hotel. Или покажи описание на този хотел
Отзивите на гости са предоставени от наши клиенти след престоя им в хотел
Hanoi Phoenix Hotel.
Това са мнения на гости, които отразяват опита от престоя им в този хотел.
На базата на
115
отзива
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Покажи резултати от: |
Лични отзиви на гости
Отзивите на страница са подредени по език и дата с максимум от 25 отзива
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Анонимен
Група приятели
Канада
24 декември 2009
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location, staff, breakfast, free internet access with computers on the first floor, free wireless internet. airport pickup service for the late arrival after 10 pm was very nice. There were no rooms first night, so we had to stay in a different hotel near by. |
9.5 |
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Lau
Група приятели
Shah Alam,
Малайзия
13 декември 2009
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The warmest of the staffs and ever willing the assist us in our needs. |
7.5 |
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Serinel
Самостоятелен пътник
ACT,
Австралия
11 декември 2009
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I liked the hospitality of the hotel staff and especially the lady receptionist who is very friendly and helpful There are many floors but there is no lift. I have noticed many guests struggling with their luggage |
8 |
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Анонимен
Млада двойка
Франция
09 декември 2009
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Friendly staff, free wifi, excellent breakfast The mattresses are really bad. |
6.5 |
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Maria
Група
Gijón,
Испания
08 декември 2009
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The staff was very nice and helpful. They arranged some taxis and a Halong Bay tour for us and got us a last minute room for one day we hadn't booked with them. The rooms were very clean and comfortable, good king sized bed and decent bathroom. The bathroom door didn't close properly. |
9.5 |
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Julie
Млада двойка
Galway,
Ирландия
03 декември 2009
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The staff were extremely helpful, location was very central, and the rooms were basic but nice |
9.5 |
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Catherine
Семейство с големи деца
melbourne,
Австралия
29 ноември 2009
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Excellent location, quiet [for Hanoi] very clean, great breakfast supplied, "luxury" rooms had internet, balcony window, lots of space and were very good value. Staff extremely helpful, manager Kelvin went out off his way to look after us and tours booked from here were as quoted and well organized. Services very good for a two star hotel. Large variation in sizes of rooms and not all have windows. |
9.5 |
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Анонимен
Възрастна двойка
Тайланд
25 ноември 2009
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The staff is very helpful and have good English skill. The price is cheap and very value to money spend. |
8.5 |
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Lavinia
Самостоятелен пътник
Tsukuba,
Япония
17 ноември 2009
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Clean room, comfortable beds, surprised to find a nice, working and Internet connected computer in the room. The staff was really nice, especially the manager. If I had any problems, they solved them. Also, they did not push any trips on me or tried to make me use the hotel services (this can happen in other hotels). This was my 3rd visit to Ha Noi and so far this hotel was the one I felt best at. I stayed previously at the Hanoi Palace Hotel and was harassed to buy a package trip, told the wrong distance to places in the city. No elevator, but they did carry my bags up and down. |
9 |
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Kaoru
Семейство с големи деца
HCMC,
Виетнам
17 ноември 2009
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Kelven, a Manager of Hanoi Phoenix hotel is so nice. He arranged 3rooms for ourgroup on the same floor. When I asked to give us something to a night staff, but he did no answer 'cause he was playing internet game with head phone. |
7.5 |
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Katie
Млада двойка
London,
Великобритания
13 ноември 2009
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The location was very good - quite near to the lake. The rooms were small but kept clean and our room was quiet and not disturbed by the Hanoi traffic. The rooms in the middle (numbers 2 on every floor) would be fine for solo travellers but were too small for us. Our room was very small (barely big enough for 2 rucksacks and us!!) which meant it didn't feel that comfortable to spend much time in. The bathroom was very basic (no bath/ shower cubicle - just a hose which managed to soak most of the room). |
4.5 |
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Goh
Млада двойка
Kuala Kangsar,
Малайзия
02 ноември 2009
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The room is simple but is really clean and nice!! Good stay! |
8 |
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Krisley
Млада двойка
Port-Louis,
Мавриций
01 ноември 2009
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The staff is very helpful by giving you all the information you need and the location is good. The furniture is very old as well as the room.No lift. |
6.5 |
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James
Самостоятелен пътник
PORTLAND,
Съединени Американски Щати
31 октомври 2009
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First, I think it's a good value for the money. The matresses were not very comfortable because the metal springs were a bit hard (I stayed in 2 rooms and the second was a little more comfy than the first). Other hotels use foam, which are more comfortable. The hotel manager is professional though a bit stoic. However, don't confuse his stoic demeaner with rude or disinterest. Once you engage him in conversation (especially about booking tours!) he's quite professional. The staff got progressively friendlier after I booked a tour of Haiphong and Cat Ba Island, which I would recommend. But there was no pressure to book. They always greeted guests coming down in the morning or returning from a day out. Part of my reason for choosing this hotel was I read it was gay-friendly. When I had a male over-night room guest (a well-dressed, reputable professional with a good job, not some stranger off the street) the staff was not so friendly and made a bit of a scene in enforcing an additional night charge for double occupancy. I explained I had previously talked to the manager and knew about an additional charge, but the desk clerk still had to call the manager late at night to confirm, collect my guest's ID (for security measure), but I felt some resistance and so did my guest. Consequently, my guest didn't want to return to the hotel another evening. I'm unsure if this had to do with us being gay, or this how any over-night guest is treated. |
7 |
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David
Млада двойка
Wellington,
Нова Зеландия
26 октомври 2009
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it's location |
6 |
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Malcolm
Група приятели
Sydney,
Австралия
23 октомври 2009
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Rooms thou not luxurious were of a good standard. Breakfast was plentiful and coffee available all day The staff were extremely helpful, they organized trips, train, taxis and airfare all with no hassle and a smile. |
8 |
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Rekha
Възрастна двойка
PINNER,
Великобритания
22 октомври 2009
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very helpful staff and arranged the trips very well. |
7.5 |
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Damiano
Млада двойка
London,
Великобритания
09 октомври 2009
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The staff are amazing, nothing is too much trouble. The free internet consists of 4 computers with good speeds, breakfast has plenty of choice both western/vietnamese and the rooms are very well equipped for the price with proper showers and good a/c. Kelvin the hotel manager and his team are brilliant - they can help sort competitively priced tours, visas and anything else for guests without having to leave the hotel lobby! Highly recommended. Location is good though not in the heart of the French quarter, but only 10min walk away. |
9 |
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Martin
Самостоятелен пътник
Shepshed,
Великобритания
06 октомври 2009
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The Manager, Kevin, and his staff were superb - they welcomed me on arrival and were very friendly and attentive throughout. Nothing was too much trouble and they were able to give directions to the locations in walking distance and clear advice on excursions. The hotel is located in the heart of Hanoi's Old Quarter and you are plunged straight into the vibrant, hectic, fascinating atmosphere of this part of the city. |
9.5 |
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Luc
Възрастна двойка
Sydney,
Австралия
03 октомври 2009
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I liked the helpful manner of the manager and his staff. Do to our flight being delayed more than 2 hours, we realied we wouldn't arrive at the Hanoi airport until about 10.30 p.m., so we phoned the hotel, and they offered to fetch us from the airport for US$14, and then stayed up late to ensure we got to our room. It was a bonus that they spoke English well. They also had a secure place for our luggage while we were away for a few days on Halong Bay. |
9 |
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Анонимен
Семейство с големи деца
Великобритания
29 септември 2009
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The staff were always extremely helpful and pleasant, providing maps and information as well as tour options. We booked our Halong Bay trip through them and it was good. Our only concern was that we think we paid well over the proprer price for our train tickets to Hue. I would suggest others check the price carefully before booking through them. |
8 |
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Xira
Семейство с малки деца
Madrid,
Испания
26 септември 2009
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The hotel was very clean and had a very home feel. The staff were absolutely fantastic and were able to help us arrange tours and allowed us to shower and rest between tours, even though we weren't staying the night. Free internet and breakfast were really fantastic and staff are more than willing to help with any requests. They were super friendly. |
10 |
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John
Млада двойка
QUEBEC,
Канада
21 септември 2009
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We really enjoyed our stay at Hanoi Phoenix. The manager, Kelvin is outstanding. A word of caution, touts everywhere; when we arrived at the airport a guy came up to us and asked where we were booked. When we told him he took us to a taxi and it took us to another hotel. The guys from that hotel tried to take our bags in but my BF stopped them and told the driver to take us to Hanoi Phoenix. He pretended not to understand and wanted to be paid. BF had Hanoi Phoenix’s number and called them from the street. All the time the driver was shouting for $25 and the hotel guys were trying to grab our bags. BF spoke to Kelvin at Hanoi Phoenix and passed the phone to the driver. Next thing we were quickly delivered to Hanoi Phoenix only one block away. Kelvin gave the driver a spray and told us to pay $14 only |
10 |
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Анонимен
Самостоятелен пътник
Великобритания
14 септември 2009
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It's a lot cheaper to pay on arrival then through an Agency....this comment is unlikley to appear! |
4 |
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Анонимен
Млада двойка
Белгия
07 септември 2009
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The staff is just amazing - a fine place to come home to, after a day in the rather hectic Hanoi |
10 |
Отзивите на гости изразяват личното мнение на Booking.com клиенти, които попълват въпросник след своя престой в хотела. Тези мнения не съвпадат непременно с оценките на Booking.com.
Клиентите, разгледали този хотел, често се интересуват и от следните хотели:
Splendid Star Hotel  Located close to Hanoi's Old Quarter, Splendid Star Hotel offers affordable accommodation with free internet access and personalised service. Just minutes away from Hoan Kiem Lake and St. |
Hanoi Street Hotel  Boasting excellent views of the city, this hotel is one of the tallest buildings in old Hanoi, providing guests with a welcome break from the daily hustle and bustle. |
Hanoi Capital Hotel The cosy Hanoi Capital Hotel is located at the heart of Hanoi's Old Quarter and overlooks the beautiful ancient streets of the historical district. |
Hanoi Phoenix 2 Hotel Centrally located in Hanoi's historic Old Quarter, Hanoi Phoenix 2 Hotel offers clean and affordable accommodation with free Wi-Fi internet access. |
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