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Hanoi Phoenix Hotel
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Hvornår vil du indkvarteres på Hanoi Phoenix Hotel?| Værelsestype | Højst | Pris |
|---|---|---|
| Standard-dobbeltværelse |
|
Vis priser |
| Standard-værelse for 3 personer |
|
Vis priser |
| Deluxe-værelse for 2 personer |
|
Vis priser |
Generelt
Restaurant, Døgnåben reception, Aviser, Ikkerygerværelser, Handikapvenlige værelser/faciliteter, Hurtig ind-/udtjekning, Værdiskab, Varme, Opbevaring af baggage, Butikker inde på hotellet, Gay-venligt, Rygning forbudt på alle fælles- og privatområder.
Aktiviteter
Sauna, Spillehal, Grillfaciliteter.
Services
Roomservice, Lufthavnstransport, Tøjvask, Renseri, Morgenmad inde på værelset, Strygeservice, Valutaveksling, Cykeludlejning, Skopudsning, Biludlejning, Sightseeingdisk, Fax/fotokopiering, Billetservice.
Internet
Trådløst internet er tilgængeligt i fællesområderne og er uden beregning.
Gæsteparkering
Gratis privat parkering findes i nærheden af hotellet og reservering er påkrævet.
Hotelregler
Indtjekning
Fra kl. 14:00
Udtjekning
Frem til kl. 12:00
Afbestilling
Ved afbestilling senest 1 dag inden ankomst, vil der ikke blive opkrævet noget gebyr.
Ved afbestilling senere, eller ved udeblivelse, vil der blive debiteret for den første nat.
Børn og ekstrasenge
Samtlige børn op til 5 år indkvarteres uden beregning hvis eksisterende senge anvendes.
Samtlige børn op til 2 år debiteres USD 5,00 per nat per person for barnesenge.
Samtlige ældre børn eller voksne debiteres USD 5,00 per nat per person for ekstrasenge.
Højeste antal ekstra opredninger/barnesenge på ét værelse er 2.
Alle ekstraopredninger sker efter anmodning, og de skal bekræftes af hotellet.
Ekstragebyrer indregnes ikke automatisk i det samlede beløb, og de skal betales separat til hotellet.
Kæledyr
Kæledyr må gerne medbringes. Intet ekstra gebyr opkræves.
Kreditkort der tages imod
American Express, Visa, Euro/Mastercard, JCB
Hoteller forbeholder sig retten til at forhåndsgodkende dit kreditkort inden din ankomst.
After making a booking on this site, kindly inform the the hotel via email details of your flight number and arrival time.
Vilkår og Betingelser
Din reservation er fuldstændig sikker. Alle dine personlige oplysninger krypteres og behandles på en sikker måde.
Booking.com tager beskyttelse af personlige oplysninger meget seriøst. Dine personlige oplysninger bruges kun til at sikre din reservation. For yderligere information kan du læse erklæringen om
Beskyttelse af personlige oplysninger.
Booking.com tager ikke betalt for din reservation, og vi debiterer heller ikke dit kreditkort. Du betaler i stedet for dit ophold på hotellet.
Det er gratis at afbestille reservationen hvis du overholder hotellets tidsfrist som du kan se i sektionen "Hotelregler".
Yderligere information kan ses under
Vilkår og betingelser.
Populæreste
Klik på det lille billede for at se et større billede af Hanoi Phoenix Hotel. Eller vis beskrivelsen af dette hotel
Gæstevurderingerne er indsendt af gæsterne efter deres ophold på
Hanoi Phoenix Hotel.
Dette er tidligere gæsters synspunkter, og disse synspunkter afspejler gæsternes oplevelser under opholdet på hotellet.
Udfra
115
vurderinger
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Vis resultatet af:
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Individuelle gæstevurderinger
Vurderingerne er sorteret efter sprog og dato med højst 25 vurderinger per side
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Anonym
Gæster med venner
Canada
24. dec 2009
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location, staff, breakfast, free internet access with computers on the first floor, free wireless internet. airport pickup service for the late arrival after 10 pm was very nice. There were no rooms first night, so we had to stay in a different hotel near by. |
9.5 |
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Lau
Gæster med venner
Shah Alam,
Malaysia
13. dec 2009
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The warmest of the staffs and ever willing the assist us in our needs. |
7.5 |
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Serinel
Solorejsende
ACT,
Australien
11. dec 2009
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I liked the hospitality of the hotel staff and especially the lady receptionist who is very friendly and helpful There are many floors but there is no lift. I have noticed many guests struggling with their luggage |
8 |
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Anonym
Ungt par
Frankrig
9. dec 2009
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Friendly staff, free wifi, excellent breakfast The mattresses are really bad. |
6.5 |
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Maria
Gruppe
Gijón,
Spanien
8. dec 2009
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The staff was very nice and helpful. They arranged some taxis and a Halong Bay tour for us and got us a last minute room for one day we hadn't booked with them. The rooms were very clean and comfortable, good king sized bed and decent bathroom. The bathroom door didn't close properly. |
9.5 |
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Julie
Ungt par
Galway,
Irland
3. dec 2009
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The staff were extremely helpful, location was very central, and the rooms were basic but nice |
9.5 |
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Catherine
Familie med større børn
melbourne,
Australien
29. nov 2009
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Excellent location, quiet [for Hanoi] very clean, great breakfast supplied, "luxury" rooms had internet, balcony window, lots of space and were very good value. Staff extremely helpful, manager Kelvin went out off his way to look after us and tours booked from here were as quoted and well organized. Services very good for a two star hotel. Large variation in sizes of rooms and not all have windows. |
9.5 |
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Anonym
Ældre par
Thailand
25. nov 2009
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The staff is very helpful and have good English skill. The price is cheap and very value to money spend. |
8.5 |
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Lavinia
Solorejsende
Tsukuba,
Japan
17. nov 2009
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Clean room, comfortable beds, surprised to find a nice, working and Internet connected computer in the room. The staff was really nice, especially the manager. If I had any problems, they solved them. Also, they did not push any trips on me or tried to make me use the hotel services (this can happen in other hotels). This was my 3rd visit to Ha Noi and so far this hotel was the one I felt best at. I stayed previously at the Hanoi Palace Hotel and was harassed to buy a package trip, told the wrong distance to places in the city. No elevator, but they did carry my bags up and down. |
9 |
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Kaoru
Familie med større børn
HCMC,
Vietnam
17. nov 2009
|
Kelven, a Manager of Hanoi Phoenix hotel is so nice. He arranged 3rooms for ourgroup on the same floor. When I asked to give us something to a night staff, but he did no answer 'cause he was playing internet game with head phone. |
7.5 |
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Katie
Ungt par
London,
Storbritannien
13. nov 2009
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The location was very good - quite near to the lake. The rooms were small but kept clean and our room was quiet and not disturbed by the Hanoi traffic. The rooms in the middle (numbers 2 on every floor) would be fine for solo travellers but were too small for us. Our room was very small (barely big enough for 2 rucksacks and us!!) which meant it didn't feel that comfortable to spend much time in. The bathroom was very basic (no bath/ shower cubicle - just a hose which managed to soak most of the room). |
4.5 |
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Goh
Ungt par
Kuala Kangsar,
Malaysia
2. nov 2009
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The room is simple but is really clean and nice!! Good stay! |
8 |
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Krisley
Ungt par
Port-Louis,
Mauritius
1. nov 2009
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The staff is very helpful by giving you all the information you need and the location is good. The furniture is very old as well as the room.No lift. |
6.5 |
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James
Solorejsende
PORTLAND,
USA
31. okt 2009
|
First, I think it's a good value for the money. The matresses were not very comfortable because the metal springs were a bit hard (I stayed in 2 rooms and the second was a little more comfy than the first). Other hotels use foam, which are more comfortable. The hotel manager is professional though a bit stoic. However, don't confuse his stoic demeaner with rude or disinterest. Once you engage him in conversation (especially about booking tours!) he's quite professional. The staff got progressively friendlier after I booked a tour of Haiphong and Cat Ba Island, which I would recommend. But there was no pressure to book. They always greeted guests coming down in the morning or returning from a day out. Part of my reason for choosing this hotel was I read it was gay-friendly. When I had a male over-night room guest (a well-dressed, reputable professional with a good job, not some stranger off the street) the staff was not so friendly and made a bit of a scene in enforcing an additional night charge for double occupancy. I explained I had previously talked to the manager and knew about an additional charge, but the desk clerk still had to call the manager late at night to confirm, collect my guest's ID (for security measure), but I felt some resistance and so did my guest. Consequently, my guest didn't want to return to the hotel another evening. I'm unsure if this had to do with us being gay, or this how any over-night guest is treated. |
7 |
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David
Ungt par
Wellington,
New Zealand
26. okt 2009
|
it's location |
6 |
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Malcolm
Gæster med venner
Sydney,
Australien
23. okt 2009
|
Rooms thou not luxurious were of a good standard. Breakfast was plentiful and coffee available all day The staff were extremely helpful, they organized trips, train, taxis and airfare all with no hassle and a smile. |
8 |
|
Rekha
Ældre par
PINNER,
Storbritannien
22. okt 2009
|
very helpful staff and arranged the trips very well. |
7.5 |
|
Damiano
Ungt par
London,
Storbritannien
9. okt 2009
|
The staff are amazing, nothing is too much trouble. The free internet consists of 4 computers with good speeds, breakfast has plenty of choice both western/vietnamese and the rooms are very well equipped for the price with proper showers and good a/c. Kelvin the hotel manager and his team are brilliant - they can help sort competitively priced tours, visas and anything else for guests without having to leave the hotel lobby! Highly recommended. Location is good though not in the heart of the French quarter, but only 10min walk away. |
9 |
|
Martin
Solorejsende
Shepshed,
Storbritannien
6. okt 2009
|
The Manager, Kevin, and his staff were superb - they welcomed me on arrival and were very friendly and attentive throughout. Nothing was too much trouble and they were able to give directions to the locations in walking distance and clear advice on excursions. The hotel is located in the heart of Hanoi's Old Quarter and you are plunged straight into the vibrant, hectic, fascinating atmosphere of this part of the city. |
9.5 |
|
Luc
Ældre par
Sydney,
Australien
3. okt 2009
|
I liked the helpful manner of the manager and his staff. Do to our flight being delayed more than 2 hours, we realied we wouldn't arrive at the Hanoi airport until about 10.30 p.m., so we phoned the hotel, and they offered to fetch us from the airport for US$14, and then stayed up late to ensure we got to our room. It was a bonus that they spoke English well. They also had a secure place for our luggage while we were away for a few days on Halong Bay. |
9 |
|
Anonym
Familie med større børn
Storbritannien
29. sep 2009
|
The staff were always extremely helpful and pleasant, providing maps and information as well as tour options. We booked our Halong Bay trip through them and it was good. Our only concern was that we think we paid well over the proprer price for our train tickets to Hue. I would suggest others check the price carefully before booking through them. |
8 |
|
Xira
Familie med små børn
Madrid,
Spanien
26. sep 2009
|
The hotel was very clean and had a very home feel. The staff were absolutely fantastic and were able to help us arrange tours and allowed us to shower and rest between tours, even though we weren't staying the night. Free internet and breakfast were really fantastic and staff are more than willing to help with any requests. They were super friendly. |
10 |
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John
Ungt par
QUEBEC,
Canada
21. sep 2009
|
We really enjoyed our stay at Hanoi Phoenix. The manager, Kelvin is outstanding. A word of caution, touts everywhere; when we arrived at the airport a guy came up to us and asked where we were booked. When we told him he took us to a taxi and it took us to another hotel. The guys from that hotel tried to take our bags in but my BF stopped them and told the driver to take us to Hanoi Phoenix. He pretended not to understand and wanted to be paid. BF had Hanoi Phoenix’s number and called them from the street. All the time the driver was shouting for $25 and the hotel guys were trying to grab our bags. BF spoke to Kelvin at Hanoi Phoenix and passed the phone to the driver. Next thing we were quickly delivered to Hanoi Phoenix only one block away. Kelvin gave the driver a spray and told us to pay $14 only |
10 |
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Anonym
Solorejsende
Storbritannien
14. sep 2009
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It's a lot cheaper to pay on arrival then through an Agency....this comment is unlikley to appear! |
4 |
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Anonym
Ungt par
Belgien
7. sep 2009
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The staff is just amazing - a fine place to come home to, after a day in the rather hectic Hanoi |
10 |
Gæstevurderingerne er Booking.coms kunders personlige meninger som de har givet udtryk for i spørgeskemaer efter opholdet på hotellet. Gæsternes vurderinger repræsenterer ikke nødvendigvis Booking.coms meninger.
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