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Hanoi Phoenix Hotel
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언제 Hanoi Phoenix Hotel호텔에서 숙박을 원하십니까?| 객실 유형 | 최대 | 요금 |
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| 스탠다드 더블룸 |
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요금 보기 |
| Standard Triple Room |
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요금 보기 |
| 디럭스 트윈룸 |
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요금 보기 |
종합
레스토랑, 프런트데스크 24시간 운영, 신문, 비흡연 객실, 장애인용 객실/시설, 익스프레스 체크인/체크아웃 절차, 안전 금고, 난방 장치, 짐 보관소, 호텔내 상점, 동성애 우호적, 모든 공공과 민간장소 금연.
활동
사우나, 오락실, 바베큐 시설.
서비스
룸서비스, 공항 셔틀, 세탁, 드라이클리닝, 아침 식사 룸서비스, 다림질 서비스, 환전, 자전거 대여, 구두 손질, 자동차 대여, 여행 안내소, 팩스/복사, 티켓 서비스.
인터넷
무선 인터넷이 공용장소에서 무료로 제공됩니다.
고객 주차장
전용 주차장이 호텔 인근에 (사전 예약 필수) 무료로 이용 가능합니다.
호텔 정책
체크인
14:00 시 이후
체크아웃
12:00 시 까지
취소
도착일로부터 1일 전으로 예약 취소 시 부과되는 수수료가 없습니다.
도착 예정일 이후 또는 취소 절차 없이 투숙하지 않은 경우 예약 취소 시 첫 1박 요금이 수수료로 적용됩니다.
어린이와 간이침대
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2세 미만 어린이 추가인원이 유아용 침대를 이용할 시 1박 기준 1인당 USD 5,00가 청구됩니다.
청소년 또는 성인 추가인원이 간이침대를 이용할 시 1박 기준 1인당 USD 5,00가 청구됩니다.
객실 내 간이침대/유아용 침대는 최대 2개까지 수용이 가능합니다.
추가 침대 이용은 요청 후 호텔 측에 의해 확인을 받으셔야 합니다.
추가 비용은 총액에 자동으로 합산되지 않으며 호텔 측에 개별적으로 지불하셔야 합니다.
애완 동물
애완동물의 동반을 허용합니다. 별도의 수수료가 부과되지 않습니다.
사용 가능한 신용카드
아메리칸 익스프레스, 비자, 유로/마스터카드, JCB
호텔은 사전에 신용카드로 결제 및 유효기일을 확인할 수 있는 권한을 가집니다.
After making a booking on this site, kindly inform the the hotel via email details of your flight number and arrival time.
이용약관
예약시 사용되는 고객의 개인 정보는 발송 전 암호화 단계를 거치므로 모든 예약은 안전하게 관리됩니다.
Booking.com은 귀하의 개인 정보를 안전하게 관리하며 고객의 개인 정보는 예약 절차시에만 사용됩니다. 더 자세한 설명은
개인 정보 보호 정책을 참조하세요.
Booking.com에서는 신용 카드 결제가 이뤄지지 않습니다. 숙박 요금은 현지 호텔에서 직접 지불하면 됩니다.
예약한 호텔의 취소 정책("호텔정책" 참고)에 명시된 기간 내 예약을 취소하면 취소 수수료가 부과되지 않습니다.
더 자세한 내용은 당사의
이용약관에서 확인할 수 있습니다.
맨 위로
이용후기는 저희 고객께서 다음 해당 호텔에 투숙한 후 작성됩니다. 호텔:
Hanoi Phoenix Hotel.
다음은 이호텔을 이용하신 고객의 경험이 반영된 개인적인 의견들입니다.
이용 후기
114
건을 바탕으로 함
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점수 보기:
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고객 이용후기
이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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익명
친구 동반
캐나다
2009년 12월 24일 목
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location, staff, breakfast, free internet access with computers on the first floor, free wireless internet. airport pickup service for the late arrival after 10 pm was very nice. There were no rooms first night, so we had to stay in a different hotel near by. |
9.5 |
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Lau
친구 동반
Shah Alam,
말레이시아
2009년 12월 13일 일
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The warmest of the staffs and ever willing the assist us in our needs. |
7.5 |
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Serinel
개인 여행자
ACT,
호주
2009년 12월 11일 금
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I liked the hospitality of the hotel staff and especially the lady receptionist who is very friendly and helpful There are many floors but there is no lift. I have noticed many guests struggling with their luggage |
8 |
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익명
젊은 커플
프랑스
2009년 12월 9일 수
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Friendly staff, free wifi, excellent breakfast The mattresses are really bad. |
6.5 |
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Maria
그룹
Gijón,
스페인
2009년 12월 8일 화
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The staff was very nice and helpful. They arranged some taxis and a Halong Bay tour for us and got us a last minute room for one day we hadn't booked with them. The rooms were very clean and comfortable, good king sized bed and decent bathroom. The bathroom door didn't close properly. |
9.5 |
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Julie
젊은 커플
Galway,
아일랜드
2009년 12월 3일 목
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The staff were extremely helpful, location was very central, and the rooms were basic but nice |
9.5 |
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Catherine
만 12세 이상 자녀를 동반한 가족
melbourne,
호주
2009년 11월 29일 일
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Excellent location, quiet [for Hanoi] very clean, great breakfast supplied, "luxury" rooms had internet, balcony window, lots of space and were very good value. Staff extremely helpful, manager Kelvin went out off his way to look after us and tours booked from here were as quoted and well organized. Services very good for a two star hotel. Large variation in sizes of rooms and not all have windows. |
9.5 |
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익명
장년 커플
태국
2009년 11월 25일 수
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The staff is very helpful and have good English skill. The price is cheap and very value to money spend. |
8.5 |
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Lavinia
개인 여행자
Tsukuba,
일본
2009년 11월 17일 화
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Clean room, comfortable beds, surprised to find a nice, working and Internet connected computer in the room. The staff was really nice, especially the manager. If I had any problems, they solved them. Also, they did not push any trips on me or tried to make me use the hotel services (this can happen in other hotels). This was my 3rd visit to Ha Noi and so far this hotel was the one I felt best at. I stayed previously at the Hanoi Palace Hotel and was harassed to buy a package trip, told the wrong distance to places in the city. No elevator, but they did carry my bags up and down. |
9 |
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Kaoru
만 12세 이상 자녀를 동반한 가족
HCMC,
베트남
2009년 11월 17일 화
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Kelven, a Manager of Hanoi Phoenix hotel is so nice. He arranged 3rooms for ourgroup on the same floor. When I asked to give us something to a night staff, but he did no answer 'cause he was playing internet game with head phone. |
7.5 |
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Katie
젊은 커플
London,
영국
2009년 11월 13일 금
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The location was very good - quite near to the lake. The rooms were small but kept clean and our room was quiet and not disturbed by the Hanoi traffic. The rooms in the middle (numbers 2 on every floor) would be fine for solo travellers but were too small for us. Our room was very small (barely big enough for 2 rucksacks and us!!) which meant it didn't feel that comfortable to spend much time in. The bathroom was very basic (no bath/ shower cubicle - just a hose which managed to soak most of the room). |
4.5 |
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Goh
젊은 커플
Kuala Kangsar,
말레이시아
2009년 11월 2일 월
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The room is simple but is really clean and nice!! Good stay! |
8 |
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Krisley
젊은 커플
Port-Louis,
모리셔스
2009년 11월 1일 일
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The staff is very helpful by giving you all the information you need and the location is good. The furniture is very old as well as the room.No lift. |
6.5 |
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James
개인 여행자
PORTLAND,
미국
2009년 10월 31일 토
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First, I think it's a good value for the money. The matresses were not very comfortable because the metal springs were a bit hard (I stayed in 2 rooms and the second was a little more comfy than the first). Other hotels use foam, which are more comfortable. The hotel manager is professional though a bit stoic. However, don't confuse his stoic demeaner with rude or disinterest. Once you engage him in conversation (especially about booking tours!) he's quite professional. The staff got progressively friendlier after I booked a tour of Haiphong and Cat Ba Island, which I would recommend. But there was no pressure to book. They always greeted guests coming down in the morning or returning from a day out. Part of my reason for choosing this hotel was I read it was gay-friendly. When I had a male over-night room guest (a well-dressed, reputable professional with a good job, not some stranger off the street) the staff was not so friendly and made a bit of a scene in enforcing an additional night charge for double occupancy. I explained I had previously talked to the manager and knew about an additional charge, but the desk clerk still had to call the manager late at night to confirm, collect my guest's ID (for security measure), but I felt some resistance and so did my guest. Consequently, my guest didn't want to return to the hotel another evening. I'm unsure if this had to do with us being gay, or this how any over-night guest is treated. |
7 |
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David
젊은 커플
Wellington,
뉴질랜드
2009년 10월 26일 월
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it's location |
6 |
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Malcolm
친구 동반
Sydney,
호주
2009년 10월 23일 금
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Rooms thou not luxurious were of a good standard. Breakfast was plentiful and coffee available all day The staff were extremely helpful, they organized trips, train, taxis and airfare all with no hassle and a smile. |
8 |
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Rekha
장년 커플
PINNER,
영국
2009년 10월 22일 목
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very helpful staff and arranged the trips very well. |
7.5 |
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Damiano
젊은 커플
London,
영국
2009년 10월 9일 금
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The staff are amazing, nothing is too much trouble. The free internet consists of 4 computers with good speeds, breakfast has plenty of choice both western/vietnamese and the rooms are very well equipped for the price with proper showers and good a/c. Kelvin the hotel manager and his team are brilliant - they can help sort competitively priced tours, visas and anything else for guests without having to leave the hotel lobby! Highly recommended. Location is good though not in the heart of the French quarter, but only 10min walk away. |
9 |
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Martin
개인 여행자
Shepshed,
영국
2009년 10월 6일 화
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The Manager, Kevin, and his staff were superb - they welcomed me on arrival and were very friendly and attentive throughout. Nothing was too much trouble and they were able to give directions to the locations in walking distance and clear advice on excursions. The hotel is located in the heart of Hanoi's Old Quarter and you are plunged straight into the vibrant, hectic, fascinating atmosphere of this part of the city. |
9.5 |
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Luc
장년 커플
Sydney,
호주
2009년 10월 3일 토
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I liked the helpful manner of the manager and his staff. Do to our flight being delayed more than 2 hours, we realied we wouldn't arrive at the Hanoi airport until about 10.30 p.m., so we phoned the hotel, and they offered to fetch us from the airport for US$14, and then stayed up late to ensure we got to our room. It was a bonus that they spoke English well. They also had a secure place for our luggage while we were away for a few days on Halong Bay. |
9 |
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익명
만 12세 이상 자녀를 동반한 가족
영국
2009년 9월 29일 화
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The staff were always extremely helpful and pleasant, providing maps and information as well as tour options. We booked our Halong Bay trip through them and it was good. Our only concern was that we think we paid well over the proprer price for our train tickets to Hue. I would suggest others check the price carefully before booking through them. |
8 |
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Xira
만 12세 이하 어린이를 동반한 가족
Madrid,
스페인
2009년 9월 26일 토
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The hotel was very clean and had a very home feel. The staff were absolutely fantastic and were able to help us arrange tours and allowed us to shower and rest between tours, even though we weren't staying the night. Free internet and breakfast were really fantastic and staff are more than willing to help with any requests. They were super friendly. |
10 |
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John
젊은 커플
QUEBEC,
캐나다
2009년 9월 21일 월
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We really enjoyed our stay at Hanoi Phoenix. The manager, Kelvin is outstanding. A word of caution, touts everywhere; when we arrived at the airport a guy came up to us and asked where we were booked. When we told him he took us to a taxi and it took us to another hotel. The guys from that hotel tried to take our bags in but my BF stopped them and told the driver to take us to Hanoi Phoenix. He pretended not to understand and wanted to be paid. BF had Hanoi Phoenix’s number and called them from the street. All the time the driver was shouting for $25 and the hotel guys were trying to grab our bags. BF spoke to Kelvin at Hanoi Phoenix and passed the phone to the driver. Next thing we were quickly delivered to Hanoi Phoenix only one block away. Kelvin gave the driver a spray and told us to pay $14 only |
10 |
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익명
개인 여행자
영국
2009년 9월 14일 월
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It's a lot cheaper to pay on arrival then through an Agency....this comment is unlikley to appear! |
4 |
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익명
젊은 커플
벨기에
2009년 9월 7일 월
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The staff is just amazing - a fine place to come home to, after a day in the rather hectic Hanoi |
10 |
고객 이용후기는 Booking.com을 이용하신 고객이 투숙 후 질문서에 작성한 호텔에 대한 개인적인 의견이 표현된 것입니다. 이 의견들이 Booking.com의 견해를 반드시 대변하지 않음을 알려드립니다.
이 호텔을 검색하신 고객들이 방문한 다른 호텔 목록:
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Splendid Star Hotel  Located close to Hanoi's Old Quarter, Splendid Star Hotel offers affordable accommodation with free internet access and personalised service. Just minutes away from Hoan Kiem Lake and St. |
Hanoi Capital Hotel The cosy Hanoi Capital Hotel is located at the heart of Hanoi's Old Quarter and overlooks the beautiful ancient streets of the historical district. |
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