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Hanoi Phoenix Hotel
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Hanoi Phoenix Hotel adlı otelde hangi tarihlerde kalmak istiyorsunuz?| Oda tipi | Azami | Fiyat: |
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| Çift Kişilik Standart Oda |
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Fiyatları göster |
| Standart Üç Kişilik Oda |
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Fiyatları göster |
| Deluxe Çift Yataklı Oda |
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Fiyatları göster |
Genel
Restoran, 24-Saat Açık Resepsiyon, Gazeteler, Sigara İçilmeyen Odalar, Engelli Konuklar için Odalar/İmkanlar, Hızlı Check-In/Check-Out, Emanet Kasası, Isıtma, Bagaj Muhafazası, Otelde Mağazalar Mevcut, Eşcinsel Dostu, Bütün genel ve özel alanlarda sigara içmek yasaktır.
Etkinlikler
Sauna, Oyun Odası, Barbekü Tesisatı.
Hizmetler
Oda Servisi, Havaalanı Servisi, Çamaşırhane, Kuru Temizleme, Odaya Servis Kahvaltı, Ütü Servisi, Döviz Alım Satım, Bisiklet Kiralama, Ayakkabı Parlatıcı, Kiralık Araba, Tur Danışma, Faks/Fotokopi, Bilet Servisi.
İnternet
Kablosuz İnternet erişimi ortak alanlarda mevcuttur ve ücretsizdir.
Otopark
Yakın bir yerde (rezervasyona tabi) ücretsiz özel park yeri mevcuttur.
Otel Koşulları
Check-in
14:00 saatinden itibaren
Check-out
12:00 saatine kadar
İptal
İptalin varış tarihinden 1 gün öncesine kadar yapılması durumunda ücret uygulanmaz.
İptalin geç yapılması veya rezervasyonun kullanılmaması durumunda ilk gece tahsil edilecektir.
Çocuklar ve ilave yataklar
Odada mevcut yataklar kullanılıyorsa bütün 5 yaşından küçük çocuklar ücretten muaftır.
Bebek karyolası kullanılıyorsa bütün 2 yaşından küçük çocuklar için kişi başı gecelik USD 5,00 ücret uygulanır.
İlave yataklar kullanılıyorsa bütün büyük çocuk veya yetişkin için kişi başı gecelik USD 5,00 ücret uygulanır.
Odadaki ilave yatak/bebek karyolası kapasitesi 2 adettir (azami).
Her türlü ilave yatak talep üzerine sağlanır ve otel tarafından onaylanması gerekmektedir.
İlave masraflar otomatik olarak toplam ücrete dahil edilmez ve otelde ayrı olarak ödenmelidir.
Evcil hayvanlar
Evcil hayvan girebilir. İlave ücrete tabi değildir.
Kabul edilen kredi kartları
American Express, Visa, Euro/Mastercard, JCB
Otelin varıştan önce kredi kartlarını ön provizyona tabi tutma hakkı saklıdır.
After making a booking on this site, kindly inform the the hotel via email details of your flight number and arrival time.
Şartlar ve Koşullar
Rezervasyonunuz kesinlikle güvendedir. Bütün kişisel verileriniz şifrelenmiş olup, güvenli bir şekilde işlemden geçecektir.
Booking.com kişisel bilgilerinizin gizliliğine çok önem vermektedir. Kişisel bilgileriniz yalnız rezervasyonunuzu işlemden geçirmek için kullanılacaktır. Daha ayrıntılı bilgi için lütfen
gizlilik politikamızı okuyun.
Booking.com bu rezervasyonu yaptığınız için sizden veya kredi kartınızdan herhangi bir tahsilat yapmayacaktır. Yalnızca otelde kalışınızın ücretini ödeyeceksiniz.
Otelin iptal koşullarında belirtilen bildirim süresine uyduğunuz takdirde iptal ücretsizdir (bkz. "Otel Koşulları")
Daha ayrıntılı bilgi
şartlar ve koşullar bölümünde bulunabilir.
Sayfanın başına dön
Hanoi Phoenix Hotel fotoğraflarını büyütmek için küçük resimlere tıklayınız. Veya bu otelin açıklamasına bakın
Konuk değerlendirmeleri müşterilerimiz tarafından kalışlarından sonra gönderilmektedir. Otel:
Hanoi Phoenix Hotel.
Bunlar konukların görüşleri olup otelde kaldıkları sırada yaşadıkları deneyimleri yansıtmaktadır.
Puanlamada
114
değerlendirme geçerli
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Otel puanlarını göster: |
Konuk değerlendirmeleri
Değerlendirmeler dile ve tarihe göre sıralanmıştır; sayfa başına azami 25 değerlendirme görüntülenmektedir
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Anonim
Arkadaş grubu
Kanada
24 Aralık 2009 Perşembe
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location, staff, breakfast, free internet access with computers on the first floor, free wireless internet. airport pickup service for the late arrival after 10 pm was very nice. There were no rooms first night, so we had to stay in a different hotel near by. |
9.5 |
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Lau
Arkadaş grubu
Shah Alam,
Malezya
13 Aralık 2009 Pazar
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The warmest of the staffs and ever willing the assist us in our needs. |
7.5 |
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Serinel
Yalnız gezgin
ACT,
Avustralya
11 Aralık 2009 Cuma
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I liked the hospitality of the hotel staff and especially the lady receptionist who is very friendly and helpful There are many floors but there is no lift. I have noticed many guests struggling with their luggage |
8 |
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Anonim
Genç çift
Fransa
09 Aralık 2009 Çarşamba
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Friendly staff, free wifi, excellent breakfast The mattresses are really bad. |
6.5 |
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Maria
Grup
Gijón,
İspanya
08 Aralık 2009 Salı
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The staff was very nice and helpful. They arranged some taxis and a Halong Bay tour for us and got us a last minute room for one day we hadn't booked with them. The rooms were very clean and comfortable, good king sized bed and decent bathroom. The bathroom door didn't close properly. |
9.5 |
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Julie
Genç çift
Galway,
İrlanda
03 Aralık 2009 Perşembe
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The staff were extremely helpful, location was very central, and the rooms were basic but nice |
9.5 |
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Catherine
Büyük çocuklu aile
melbourne,
Avustralya
29 Kasım 2009 Pazar
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Excellent location, quiet [for Hanoi] very clean, great breakfast supplied, "luxury" rooms had internet, balcony window, lots of space and were very good value. Staff extremely helpful, manager Kelvin went out off his way to look after us and tours booked from here were as quoted and well organized. Services very good for a two star hotel. Large variation in sizes of rooms and not all have windows. |
9.5 |
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Anonim
Olgun çift
Tayland
25 Kasım 2009 Çarşamba
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The staff is very helpful and have good English skill. The price is cheap and very value to money spend. |
8.5 |
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Lavinia
Yalnız gezgin
Tsukuba,
Japonya
17 Kasım 2009 Salı
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Clean room, comfortable beds, surprised to find a nice, working and Internet connected computer in the room. The staff was really nice, especially the manager. If I had any problems, they solved them. Also, they did not push any trips on me or tried to make me use the hotel services (this can happen in other hotels). This was my 3rd visit to Ha Noi and so far this hotel was the one I felt best at. I stayed previously at the Hanoi Palace Hotel and was harassed to buy a package trip, told the wrong distance to places in the city. No elevator, but they did carry my bags up and down. |
9 |
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Kaoru
Büyük çocuklu aile
HCMC,
Vietnam
17 Kasım 2009 Salı
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Kelven, a Manager of Hanoi Phoenix hotel is so nice. He arranged 3rooms for ourgroup on the same floor. When I asked to give us something to a night staff, but he did no answer 'cause he was playing internet game with head phone. |
7.5 |
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Katie
Genç çift
London,
İngiltere
13 Kasım 2009 Cuma
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The location was very good - quite near to the lake. The rooms were small but kept clean and our room was quiet and not disturbed by the Hanoi traffic. The rooms in the middle (numbers 2 on every floor) would be fine for solo travellers but were too small for us. Our room was very small (barely big enough for 2 rucksacks and us!!) which meant it didn't feel that comfortable to spend much time in. The bathroom was very basic (no bath/ shower cubicle - just a hose which managed to soak most of the room). |
4.5 |
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Goh
Genç çift
Kuala Kangsar,
Malezya
02 Kasım 2009 Pazartesi
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The room is simple but is really clean and nice!! Good stay! |
8 |
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Krisley
Genç çift
Port-Louis,
Mauritius
01 Kasım 2009 Pazar
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The staff is very helpful by giving you all the information you need and the location is good. The furniture is very old as well as the room.No lift. |
6.5 |
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James
Yalnız gezgin
PORTLAND,
Amerika Birleşik Devletleri
31 Ekim 2009 Cumartesi
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First, I think it's a good value for the money. The matresses were not very comfortable because the metal springs were a bit hard (I stayed in 2 rooms and the second was a little more comfy than the first). Other hotels use foam, which are more comfortable. The hotel manager is professional though a bit stoic. However, don't confuse his stoic demeaner with rude or disinterest. Once you engage him in conversation (especially about booking tours!) he's quite professional. The staff got progressively friendlier after I booked a tour of Haiphong and Cat Ba Island, which I would recommend. But there was no pressure to book. They always greeted guests coming down in the morning or returning from a day out. Part of my reason for choosing this hotel was I read it was gay-friendly. When I had a male over-night room guest (a well-dressed, reputable professional with a good job, not some stranger off the street) the staff was not so friendly and made a bit of a scene in enforcing an additional night charge for double occupancy. I explained I had previously talked to the manager and knew about an additional charge, but the desk clerk still had to call the manager late at night to confirm, collect my guest's ID (for security measure), but I felt some resistance and so did my guest. Consequently, my guest didn't want to return to the hotel another evening. I'm unsure if this had to do with us being gay, or this how any over-night guest is treated. |
7 |
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David
Genç çift
Wellington,
Yeni Zelanda
26 Ekim 2009 Pazartesi
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it's location |
6 |
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Malcolm
Arkadaş grubu
Sydney,
Avustralya
23 Ekim 2009 Cuma
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Rooms thou not luxurious were of a good standard. Breakfast was plentiful and coffee available all day The staff were extremely helpful, they organized trips, train, taxis and airfare all with no hassle and a smile. |
8 |
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Rekha
Olgun çift
PINNER,
İngiltere
22 Ekim 2009 Perşembe
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very helpful staff and arranged the trips very well. |
7.5 |
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Damiano
Genç çift
London,
İngiltere
09 Ekim 2009 Cuma
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The staff are amazing, nothing is too much trouble. The free internet consists of 4 computers with good speeds, breakfast has plenty of choice both western/vietnamese and the rooms are very well equipped for the price with proper showers and good a/c. Kelvin the hotel manager and his team are brilliant - they can help sort competitively priced tours, visas and anything else for guests without having to leave the hotel lobby! Highly recommended. Location is good though not in the heart of the French quarter, but only 10min walk away. |
9 |
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Martin
Yalnız gezgin
Shepshed,
İngiltere
06 Ekim 2009 Salı
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The Manager, Kevin, and his staff were superb - they welcomed me on arrival and were very friendly and attentive throughout. Nothing was too much trouble and they were able to give directions to the locations in walking distance and clear advice on excursions. The hotel is located in the heart of Hanoi's Old Quarter and you are plunged straight into the vibrant, hectic, fascinating atmosphere of this part of the city. |
9.5 |
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Luc
Olgun çift
Sydney,
Avustralya
03 Ekim 2009 Cumartesi
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I liked the helpful manner of the manager and his staff. Do to our flight being delayed more than 2 hours, we realied we wouldn't arrive at the Hanoi airport until about 10.30 p.m., so we phoned the hotel, and they offered to fetch us from the airport for US$14, and then stayed up late to ensure we got to our room. It was a bonus that they spoke English well. They also had a secure place for our luggage while we were away for a few days on Halong Bay. |
9 |
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Anonim
Büyük çocuklu aile
İngiltere
29 Eylül 2009 Salı
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The staff were always extremely helpful and pleasant, providing maps and information as well as tour options. We booked our Halong Bay trip through them and it was good. Our only concern was that we think we paid well over the proprer price for our train tickets to Hue. I would suggest others check the price carefully before booking through them. |
8 |
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Xira
Küçük çocuklu aile
Madrid,
İspanya
26 Eylül 2009 Cumartesi
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The hotel was very clean and had a very home feel. The staff were absolutely fantastic and were able to help us arrange tours and allowed us to shower and rest between tours, even though we weren't staying the night. Free internet and breakfast were really fantastic and staff are more than willing to help with any requests. They were super friendly. |
10 |
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John
Genç çift
QUEBEC,
Kanada
21 Eylül 2009 Pazartesi
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We really enjoyed our stay at Hanoi Phoenix. The manager, Kelvin is outstanding. A word of caution, touts everywhere; when we arrived at the airport a guy came up to us and asked where we were booked. When we told him he took us to a taxi and it took us to another hotel. The guys from that hotel tried to take our bags in but my BF stopped them and told the driver to take us to Hanoi Phoenix. He pretended not to understand and wanted to be paid. BF had Hanoi Phoenix’s number and called them from the street. All the time the driver was shouting for $25 and the hotel guys were trying to grab our bags. BF spoke to Kelvin at Hanoi Phoenix and passed the phone to the driver. Next thing we were quickly delivered to Hanoi Phoenix only one block away. Kelvin gave the driver a spray and told us to pay $14 only |
10 |
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Anonim
Yalnız gezgin
İngiltere
14 Eylül 2009 Pazartesi
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It's a lot cheaper to pay on arrival then through an Agency....this comment is unlikley to appear! |
4 |
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Anonim
Genç çift
Belçika
07 Eylül 2009 Pazartesi
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The staff is just amazing - a fine place to come home to, after a day in the rather hectic Hanoi |
10 |
Konuk değerlendirmeleri otelde kaldıktan sonra birer anket dolduran Booking.com müşterilerinin kişisel görüşleridir. Bu görüşler Booking.com'in görüşlerini temsil etmemektedir.
Bu oteli inceleyen ziyaretçilerin çoğu bu otellerle de ilgilendi:
Viethotel  Located close to some of Hanoi’s biggest attractions, including the Presidential Palace and Ho Chi Minh Mausoleum, this hotel is a great base for business and leisure travellers alike. |
Hanoi Street Hotel Boasting excellent views of the city, this hotel is one of the tallest buildings in old Hanoi, providing guests with a welcome break from the daily hustle and bustle. |
Splendid Star Hotel  Located close to Hanoi's Old Quarter, Splendid Star Hotel offers affordable accommodation with free internet access and personalised service. Just minutes away from Hoan Kiem Lake and St. |
Hanoi Capital Hotel The cosy Hanoi Capital Hotel is located at the heart of Hanoi's Old Quarter and overlooks the beautiful ancient streets of the historical district. |
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