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Splendid Star Hotel
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When would you like to stay at the Splendid Star Hotel?
Top
Based on
71
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Hiroshi
Young couple
fukuoka,
Japan
December 12, 2009
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I think that this is the best hotel I've ever stayed in. The room was huge and clean. The Bed was very comfortable. The room comes with a PC with internet. You've also got a nice TV with cable, a safe, mini bar, etc. The bathroom is of a decent size with a powerful shower and a tub. The staff at the hotel is really what makes the difference. They are friendly, helpful and courteous and they really are the main reason why I like this hotel more than any other place. Its great. The location of the hotel is also great for sightseeing. Its in the middle of the Old Quarter which in itself is a tourist attraction. Hoan Kiem Lake is literally 3 mins walk from the hotel. Plenty of eateries and cafes and shops nearby. There's really nothing much I can complain about. Overall a highly recommended hotel. |
7.5 |
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Elnie
Group
singapore,
Singapore
November 22, 2009
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The staffs are friendly and helpful. The rooms were huge and nicely decorated. The noise in the morning from the next door construction work which was pretty much unavoidable.Other than that,hotel is great. |
7.5 |
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Peter
Solo traveller
Castillonnes,
France
November 4, 2009
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Good location, clean and pleasant. My wife wasn't thrilled that it's up a dingy alley but once in the hotel, her mood improved. That's the fundamental test, to me. Be clear that its a very small narrow hotel by Western standards. Rooms are well appointed but not large. I'd recommend it to friends travelling on a budget. I agree with others, get them to pick you up from airport/train station, because it's hard to locate. We were changed from one room to another and there were plumbing leaks in each bathroom. Their claims to provide guest parking (taxis can't drive up their narrow alley), airport shuttle (they organise a cab), business centre (that's the front desk), and restaurant (three tables in the foyer) are ridiculous, but nevertheless it's quite a pleasing hotel. |
7.5 |
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Carlos
Young couple
Punta Arenas,
Chile
October 22, 2009
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It is an excelent hotel i recomend this because is an option with an affordable ratethe hotel staff was helpfull and tried its best to assist us in any question we had room was comfortable and with all needed facilities it is recommanded to arrange pick up from the air port by the hotel because hotel is located in a very small corner |
10 |
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Delphine
Young couple
sugiez,
Switzerland
October 21, 2009
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round shape bed in Splendid hotel 2 located in the same street was wery nice and room was brand new! sheets and towels are a bit old and not really spotless |
7.5 |
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Wendy
Young couple
utrecht,
Netherlands
October 18, 2009
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good location I´ve read all the positive things about the staf, but was a little disapointed. F.e. we booked a transfer and they forgot to pick us up at the trainstation and no excuses for that. |
7 |
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Yoshihiro
Solo traveller
kobe,
Japan
October 17, 2009
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location is very good. |
7 |
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Alberto
Solo traveller
Pisa,
Italy
October 4, 2009
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My room was in the Splendid2 Hotel, was large and brand new, with large and nice flat lcd lg tv set, dvd player, air contitioning, fridge. The hotel staff gave me a discounted rate and provided free soft drinks and fruit to promote the new Splendid2 Hotel which was still being refined while I was staying there. In general the hotel staff was very helpful and kind. The hotel was not yet in an entirely functional state, several breakfast choices in the provided menu were not available, I had to wait to get breakftast more than usual, the phone was initially disconnected and lacking instructions, sometime there was no staff at the reception, sometimes it was not easy to communicate in english. The room was also smelling of fresh paint or just-out-of-the-factory furniture. |
7.5 |
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Shilton
Mature couple
kohav yair,
Israel
September 28, 2009
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the hotel staff was helpfull and tried its best to assist us in any question we had room was comfortable awith all needed facilities it is recommanded to arrange pick up from the air port by the hotel as the hotel in located in a very small corner |
10 |
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Anonymous
Solo traveller
Thailand
September 20, 2009
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The hotel's location was very good and the staff were very helpful. |
8.5 |
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Anonymous
Young couple
Ireland
September 6, 2009
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Location |
8 |
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Joan
With friends
Den Haag,
Netherlands
August 14, 2009
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This is a terrific choice for a conveniently located, friendly, and very clean hotel. I have stayed at many hotels in around 25 countries, and I cannot remember being so pleased with choosing a hotel as I was with Splendid Star Hotel. Save yourself lots of time trying to figure out where to stay in Hanoi, and trust the many, many people who have recommended this property. I am glad I did. |
10 |
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Nita
With friends
middlesex,
United Kingdom
August 9, 2009
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prompt response to my emails, smooth handling of my trip, excellent location, polite and helpful staff Good value. |
9 |
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Errol
Solo traveller
Crescent,
Australia
July 31, 2009
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We had booked a Supedrior room via an online booking and were pleasantly surprised to be upgraded to a Deluxe Double room. Nice room and importantly clean with the city and church view.... Toom at reception was very friendly and helpful. Really enjoyed our stay and highly recommended. |
10 |
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Yeung
Solo traveller
Sai Kung,
Hong Kong
July 28, 2009
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Excellently located hotel in Hanoi. Looking for an affordable hotel in Hanoi that's Central, then this is it. Having stayed in Hanoi before, I knew I wanted something Central and thanks to all the reviewers on here, I booked the Splendid Star Hotel and was not disappointed. The hotel was very clean and comfortable, staff were very helpful and friendly. Ultimately the location was the best thing, 2 blocks from Hoan Kiem Lake, Hanoi Opera House, Ngoc Son Temple .... I would recommend this hotel without any hesitation and will plan to return again soon. |
10 |
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Linda
Young couple
Den Haag,
Netherlands
July 27, 2009
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Good location, near the hoan kiem lake and the old qarter.Very nice staff that will help you with everything. They composed nice trips for us. |
8 |
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Dayes
Solo traveller
Villeurbanne,
France
June 24, 2009
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What a great little hotel, Excellent location, Room was superb and continental breakfast was even better. Power shower and large bath was so relaxing.With all that quality at these prices, i'll be staying here and my return trip to finish seeing all the great sights. |
10 |
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Telsa
Solo traveller
Madrid,
Spain
June 11, 2009
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Booked a stay here after reading previous recommendations, and wasn't disappointed. Tom was unbelievably helpful (definitely go to his restaurant recommendations), so were the rest of the staff. Only disappointed that we stayed for such a short stay. Will definitely be back!!!! Just difficult to find it at the first. |
10 |
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Leendert
Solo traveller
Roosendaal,
Netherlands
May 31, 2009
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Pleasant efficientpeople working there.Extra service was the computer in the room. They should put that more clear on their website. |
7.5 |
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Anonymous
With friends
Netherlands
May 28, 2009
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I stayed here recently when going to a concert. The hotel is nearby JS' chuch and very quiet, so it was a great location to stay. I was pleasantly surprised by how much I liked it! The rooms were clean, and the staff were very friendly and helpful. I would recommend it to anyone staying in Hanoi who like quiet in the center of city . |
10 |
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Anonymous
Young couple
Japan
May 4, 2009
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We had a truly wonderful stay here, the hotel is very impressive and never really felt at all crowded. The Splendid Star hotel for us was perfect, so peaceful with very genuine & helpful staff. The room was a good size, very clean and tidy with fantastic views. We had a wonderful time and would highly recommend it. |
10 |
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Anonymous
Group
Japan
April 28, 2009
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Stayed for 2 nights at Splendid Star hotel for business and have to admit that the location is good. Was upgraded to a suite as the normal rooms are not available and room looked nice and clean. The room is spacious given that it was a suite with living area. Service is good in the hotel as well as with staff being responsive. |
10 |
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Frederik
With friends
gent,
Belgium
March 28, 2009
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This is a great little jewel in the middle of Hanoi. Loved the place. Friendly service, great rooms and close to Hanoi attractions. The hotel is brand new and their service is still improving. Nevertheless, would not hesitate to recommend it to my friends. no complain, just happy |
10 |
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Anonymous
Solo traveller
Poland
March 9, 2009
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The room is very nice, the staff is extremely friendly and the location is good. The best is the price, which is very low compared to what you get. It is quite difficult to find at the first time. |
10 |
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Frederik
Young couple
Gent,
Belgium
February 24, 2009
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Excellent location near the St Joseph Cathedral, accommodating hotel staff, nice breakfast selection (Western-style breakfast or a steaming bowl of pho), free internet... Best hotel we stayed at in this price bracket! The bed mattresses could be a bit more comfortable, but this might be a highly personal opinion. The church bells also ring at very strange hours. The hotel is on a quiet side alley, so you will suffer less from traffic noise nonetheless compared to any hotel in the touristy, Old Quarter. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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