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Queen Star Hotel
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General
Top
Based on
44
reviews
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Show scores of: |
Individual guest reviews for Queen Star Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Leong
Family with older children
phx,
Germany
August 23, 2009
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We were advised that this hotel was great - not the flashest - but clean and friendly. Our advice was underestimated. The rooms were spotless and the service was fantastic, from breakfast ( limited menu) through to tour help and bookings. We travelled for 5 weeks throughout Singapore, Vietnam and Cambodia and the service at Queen Star was second to none. Located in the old quarter also gave great atmosphere. |
10 |
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Duwel
Mature couple
New York,
United States of America
August 23, 2009
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Great room and great staff! Would recommend the trip to Halong bay through the Old Street, great times. |
10 |
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Philipp
Family with older children
Surtgat,
Germany
August 20, 2009
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The location is just perfect - within the old quarter of Hanoi. The rooms are clean and decent, the breakfast is great. The room very nice view of City. The staff is extremely friendly and also organizes tours to other attractions close to Hanoi. We highly recommend this hotel. |
10 |
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Redford
Group
QueensLand,
Australia
August 12, 2009
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This is an excellent hotel. One of the best we had in South East Asia. The owners and staff where very friendly, helpfull and interested. We booked our trips to Halong and Sapa in here (nice price) and they were really good. Breakfast was free (also the first day we came). Very good location in center of old town. Felt like being home! |
10 |
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Eunkyung
Solo traveller
Busan,
Korea, South
August 1, 2009
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Free Internet. clean room. |
7.5 |
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Zsofia
Solo traveller
Victoria,
Australia
July 30, 2009
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I stayed here in late July 2009. The manager Mr. Anthony helped us not only with the hotel reservations but also helped us book our domestic flights and the Halong Bay cruise. The fresh fruit baskets, breakfast and the computer in the room with the internet connectivity was also nice to have. The hotel is located in the old quarter very near to the lake. Highly recommended ! |
10 |
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Stephen
With friends
Kirra,
Australia
June 26, 2009
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The staff were very friendly and took time to explain what was on offer in the city....free breakfast with drinks all day helped ease the sticky humidity..it was my friends birthday and they even bought him flowers...all up the hotel was ace !! |
10 |
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Allan
Mature couple
Holton le Clay,
United Kingdom
June 23, 2009
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Very friendly hotel, staff were extremely helpful and friendly. A wonderful place to stay in Hanoi. Will stay again if have chance. Thank you to everyone |
10 |
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Anonymous
With friends
Vietnam
May 4, 2009
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Stayed at Queen Star Hotel in April 2009 with two girlfriends on a shopping holiday. Location of the hotel was fantastic. About 50 meters up shopping centre. The staff was outstanding, the rooms spacious, and the location excellent. Overall service at hotel was great, concierge etc. We were very happy with our stay. Would say this is a good 3 star hotel. Would be perfect for traveling. |
10 |
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Anonymous
Solo traveller
Romania
April 28, 2009
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We have just returned from a trip in Hanoi staying in the Queen Star Hotel for 3 nights. We are very satisfied with the hotel. This hotel is conveniently located just next to shopping central. Its excellent location allows you to travel easily to many of the tourist sites without any problem. There are many shops and food stores next door. The rooms are clean and comfortable. |
10 |
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Anonymous
Young couple
Netherlands
April 23, 2009
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The service at here was good and breakfast serving both Western and Vietnamese food was excellent. The location of the hotel is wonderful, and it was just a short walk to the main shopping area and to the food street selling all kinds of food and snacks. We felt that the service from the staff was good. |
10 |
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Josette
Solo traveller
caloudra,
Australia
April 4, 2009
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This is the most welcome hotel I have ever stayed. Very nice, friendly staff with perfect service. no lift |
10 |
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Anonymous
Young couple
Malaysia
April 3, 2009
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This was a wonderful small hotel,friendly and helpful staff who could not do enough to make our stay enjoyable. We stayed in a hotel where all the staff we talked to really loved their job and it shows in all sorts of ways. It was good value for money. Thank you all so much for helping us to remember why we all exist in this world and that it is important to share what we have with others. |
10 |
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Hendrikus
Solo traveller
Amersfoort,
Netherlands
February 16, 2009
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The people are very helpful, friendly, They recommended us a trip to Halongbay, which was wonderfull. |
8 |
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Sabas
Solo traveller
Madrid,
Spain
January 21, 2009
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The staff were very helpful, the rooms were large and clean, and the location is great (mere seconds away from the Hoan Kiem lake).I contacted the hotel by email myself and the young manager always answered my queries immediately, this responsiveness was indicative of the thorough and professional way.Our room was spacious and clean with a charming old world feel to it. |
9.5 |
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Anonymous
Solo traveller
United States of America
January 20, 2009
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Staff were very nice, helpful, accommodating - the best part of the experience. Great location in old city. Good pho breakfast. It is not a new hotel as described on the site, rather an old hotel renamed. This is basic no frills spartan budget acom. I'd give it 1 star. No shower curtain. It's an older property, dated, a bit slack on maintenance & little things may not work or be perfectly clean. |
6 |
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Michael
With friends
Perchtoldsdorf,
Australia
January 12, 2009
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The location of the Hotel was very good, just a few hundred meters from the exit of the underground mall attached to the main Street and shopping centre. Plenty of places to eat nearby or in the mall. Room for 2 persons, with double bed was very small with just enough room to spread open cases. Overall hotel was great place is located on heart of Hanoi Quarter. |
9.5 |
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Nicolas
Solo traveller
Tour,
France
January 2, 2009
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I just came back from Queen Star Hotel In Hanoi. My stay there was very good. Staffs are friendly and helpful. In house breakfast and food is not bad. Security in hotel is good. The hotel is 5mins walk to Old Quater.Its a good hotel with a pleasant welcome. I and my friend will go to this hotel on our every stop to Hanoi! A good place to relax and release tension. |
10 |
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Anonymous
Solo traveller
Sweden
December 18, 2008
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I would like to thank the staff at Queen for making my stay so pleasant.The location could not have been better and I would recommend this place to anyone staying in Hanoi.I would like to thank the staff very much for making our stay so pleasant. |
9 |
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Anonymous
Group
Malaysia
December 18, 2008
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We stayed here before the start of a willing tour throughout Vietnam and it spoiled us for the rest of the trip. The staff were extremely friendly and helpful. The amenities were fantastic and clean ( with internet Wireless connection in your own room!) |
9 |
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Mirjam
With friends
Switzerland,
Vietnam
December 18, 2008
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Located in the heart of the old quarter, this hotel is fantastic. Within easy access of the main tourist sites - 5 minutes walking from the lake.We arranged for the hotel to collect us from the airport and we stayed two nights. On the third day the hotel arranged for us to go to Halong Bay followed on our return to Hanoi .The staff are extremely helpful the hotel and their staff are an absolute. |
9 |
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Ronan
Solo traveller
korolev,
Russian Federation
December 17, 2008
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I found this a great hotel with very friendly staff and at a great price too! Upon arrival I was greated by a friendly doorman who immediately took and brought my luggage upstairs. The staff were extremely friendly and when the lady at the desk asked me for my flight times for departure she offered to give me a late check out of 3:00pm for no extra charge (usually half the room rate). |
9 |
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Atsuko
With friends
Tokyo,
Japan
December 8, 2008
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We had arranged for the hotel to pick us up at the airport and the desk staff greeted us warmly when we arrived at Queen Star Hotel around midnight..The rooms very nice and clean with internet in our room which were also surprisingly quite considering the grate location in the old quarter. The rooms are very nice and spacious with TV, A/C, bottles of water provided, WiFi connection are included... |
9.5 |
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Anonymous
Solo traveller
Japan
December 1, 2008
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I like my stay in your hotel. The beds and pillows were very good for sleeping at night. No or less too noise to hear from outside although the hotel lie on busy street,Mall in Hanoi is the place where we ate everyday cause that's the nearest mall from the hotel.Location is not ideal, as it is some distance from shopping, ATM, evening entertainment. The food served for b'fast and Room service is not too great. |
10 |
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Johan
Young couple
Duivendrecht,
Netherlands
November 25, 2008
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I have stay for 2 nights only, really hope I could have stay longer.It was a great hotel for a budget in that area.These is also a very huge wholesale market next to the hotel, many many cheaps bargains there, ideal shopping place for budget travelers. I would definitely recommend this hotel to my friends if they are going to Hanoi. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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