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1 Thanh Nien Road, Ba Dinh, Hanoi, Vietnam – Show map
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592 properties in Hanoi
Including hotels, apartments, villas and more.
184 verified reviews
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Sofitel Plaza Hanoi's staff speaks: Vietnamese, French, English
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Sauna, Fitness Center, Spa, Massage, Indoor Pool (all year), Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Designated Smoking Area
Vietnamese, French, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 11 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 184 reviews
Value for money
Show reviews from:
Conveniently located, The Palmy Hotel & Spa has modern and elegant accommodations with free Wi-Fi access throughout the property.
Score from 158 reviews Very good
In the heart of Hanoi's Old Quarter, the Hanoi Pearl Hotel is conveniently located just a short walk to the renowned Hoan Kiem Lake.
Score from 784 reviews Excellent
Hanoi La Siesta Hotel & Spa offers a selection of cosy rooms and suites with free WiFi in Hanoi. Featuring its own restaurant, the hotel also has a 24-hour front desk.
Score from 39 reviews Exceptional
In the Old Quarter, Hotel Essence features a restaurant, free Wi-Fi and a tour desk. It offers air-conditioned rooms with an LCD TV, and rental of cars and bicycles.
Score from 478 reviews Wonderful
view and staff in club floor
Superb service and accommodations, would return.
Great location away from the constant noise of the city which is a short taxi ride away. Staff and facilities all excellent.
Nothing to dislike.
Very comfortable bed, friendly staff.
The only negative aspect was the breakfast. There are a lot of options but at the same time the restaurant staff were completely lost, I ordered 3 times a coffee with milk and I still waiting.....
Roof top bar gad fabulous view atnight very relaxing pool and fitness centre great
Bathroom mould around bath and plug hole of bath had enamel off looked dirty caused had been quickly rectifued
The location is perfect – West Lake which right at the corner of the hotel building is a nice place to take a walk around. The hotel is in a walking distance from the Old Quartier from the one side and from Ho Chi Minh Complex from the other. The standard room is of a good size, bathroom is clean. We stayed at the 13th floor, so there was no noise and we had a great view on the lake. A big swimming pool and sauna/steaming are a great choice to relax in the evening. The staff was nice and helpful. Our room rate didn’t include breakfast, so we took cappuccino and ham/cheese croissant at the lobby bar for a reasonable price. Summit Lounge on the 20th floor is a very nice roof top with great cocktail list. On the 19th floor there is panorama room from where you can observe the whole city. Free wi-fi is fast.
nothing to write
A very helpful staff upon checking in/checking out. We arrived earlier than the normal check-in time and the check-in staff assisted in finding the available room for early check-in. Our two rooms were upgraded to a suite room with panaromic view of West Lake. When asked about a premium restaurant outside the hotel, the staff recommended one restaurant which we have found to be what we have been expected for. The staff helped for a taxi for us to the restaurant. For breakfast, a variety of food selection to start the day.
The rooftop bar and the lobby... not exactly essentials for choosing a hotel.
Upon arrival, my taxi driver was harassing me for more money claiming that the price given at the airport was higher (an absolute lie) just another person trying to scam a foreigner... I was absolutely shocked when not a single employee or any manager for that matter intervened when the driver proceeded to harass me while I was checking in. Outdated rooms, couldn't borrow a hdmi cable because they only had one. Finally, the location is further away from the centre meaning taxis everyday.
Club room, club facilities. Very courteous and efficient staff. Always willing to please and extremely helpful. Nothing was too difficult to attend to. Will definitely recommend your Hotel to family and friends who intend to visit Hanoi.
Nothing to complain about.
Great location and nice view of the lake.
I cant think of any thing that I dont like..
We took the club floor rooms. Came with all the Club benefits and the beautiful view of west lake. Rooms offer a wide selection of pillows and Club Lounge was very well equipped. Love the cappucino and vietnamese coffee
There are no screens for the bath room. Was a little inconvenient with my 12 yr old boy in the same room as me
the room was clean, reception was helpful and kind. And the location was perfect for going elsewhere.
the service wasn't so careful enough.
This is a very luxurious hotel in a good location. Within walking distance of temples, river and busy shopping areas. This hotel had a main bar with music at night plus other restaurants. The rooms were clean and well maintained.
This hotel is totally let down by the service and unfriendly nature of the staff. Not many of the waiting staff understood English and everything seemed such an effort. None of the staff had any interest or knowledge about the food they were serving - we had to ask 5 times for 'soup of the day' flavour. None of the staff ever said good morning; it was all very cold, unfriendly and not even efficient.
Staff were very helpful Food was excellent
Location was a little difficult. Stayed at their other location the Metropole on another visit which was nicely located
Very good hotel with excellent service
The location was perfect, roughly a 15 min walk to the old quarter, I could not fault the hotel. They were very welcoming. The roof top bar was also a nice little highlight to the hotel.
I had a massage and the therapist asked me for a tip, I told her I didn't have any spare money on me then she requested I come back with money to give to her. I thought this was very strange.
I wish i have a free night at Sofitel this month to celebrate our wedding anniversary (1st)!
Upgrade to club lounge for extra special value stay
The Sofitel plaza is positioned on the lake, as a tourist it is a 10 minute taxi ride away from the old city , which was very cheap to take. This fitted what we required as we wanted to be away from the noise. The hotel's swimming pool was fabulous at the end of a hot sightseeing day.
Some of the staff could smile and be a little friendlier.
Very friendly staff; Good location; Very clean hotel.
As a Club member but didn't get my daily newspaper while staying at the Club Floor.
the location is very conveniet to airport and attrative sight view of the west lake. The reception is friendly and helpful. Dinner buffet is enough of the choice and worth the money.
the water getting cold during the bath
The food was good and I was pleasantly surprised with the hotel, I enjoyed it very much and will return when I am next in Hanoi.
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