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Sofitel Plaza Hanoi
1 Thanh Nien Road, Ba Dinh, Hanoi – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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6 Reasons to Choose Sofitel Plaza Hanoi
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561 properties in Hanoi
Including hotels, apartments, villas and more.
132 verified reviews
We speak your language
Sofitel Plaza Hanoi's staff speak: Vietnamese, French, English
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Sauna, Fitness Center, Spa, Massage, Indoor Pool (all year), Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Designated Smoking Area
Vietnamese, French, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 11 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Sofitel Plaza Hanoi accepts these cards and reserves the right to pre-authorize your card prior to arrival.
For reservations made from June 13, 2014 on, guests receive a 30% discount for body therapy at the spa during off-peak hours (10 am-2 pm) from Monday to Saturday. The promotion is valid for stays until September 30, 2014.
Based on 132 reviews
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breakfast is good with lots of choice, nice swimming pool, cleaning and comfortable.
Attentive and polite staff.
Slow wifi club lounge has nothing to eat in the afternoon and is quite limited in the evening. Little variation of evening food.
I like the everything about Sofitel Palza, good facilities and location. Swimming pool is good too. Everyone friendly.
Some spots of hotel WiFi are not good.
Staff were very friendly, helpful and extremely courteous when we made requests or reported concerns.
Inconsistent wifi We used 2 rooms and both showers flooded out all over bathroom floor.
The location and service were good, all of our requests were met.
The "deluxe limousine" we paid $75 for to pick us up from the airport was a sedan, the driver didn't offer a service any better than a taxi driver would have for a fraction of the price. The mini bar was room temperature. The entertainment unit didn't work. The WiFi was constantly non-responsive. Our room key didn't work forcing us to go downstairs to have someone open the door for us. The toilet didn't flush correctly and the shower was incredibly weak. All of these things would be completely forgivable in a generic establishment, however when I'm paying for a 5 star hotel, I don't expect my stay to be generic.
Offer was good, just 100USD/night.
very tired hotel for a Sofitel, was expecting much more, although hotels in Hanoi are generally older and poorer quality compared to HCMC.
We enjoyed the fact that the property was not too far from the city and that there was a nice pool for our daughter to play in after a long day of touring.
I suppose if I had one complain it would be that the staff for the most part does not have proficient English, but this seems to be the case throughout Vietnam.
The swimming pool and fitness room were great and we upgraded to 'Club Sofitel' to enjoy a later breakfast and also 'cocktail hour' in the evening - open bar and canapés for 2 hours every night with a great view of the lake!! Location was good on West Lake with a fair amount of good western restaurants a short taxi ride away. It was also a taxi ride into the old quarter - you wouldn't want to walk on the heat and it was a bit far! The hotel was everything we expected of a Sofitel and staff were friendly. Food in the bar on the ground floor was better than we expected too. Would definitely recommend.
Convenient location, good equipped entertainment
Food is not very good :(
Breakfast, roof top bar, easy to get taxi to Old Quarter
Everything was exceptional,can not fault anything
We stayed in a club room which was nice. The location and the view from the room were excellent (near the lake). Friendly staff. Nice restaurant in the hotel.
Clear see-through doors in the bathroom are a little awkward.
- Nice clean hotel, friendly staff
- Taxi's from hotel were more expensive than taxi's we got off the street
Great location: not in the chaotic old centre but at westlake and within walking distance of mausoleum. Nice view over the lake. Excellect dinner buffet. A number of coffee bars and restaurants nearby if you are looking for another place for a meal.
Pricing of breakfast is high and often not included in rate. At checkin, staff a bit too pushy in trying to upsell to a club room.
Great location, helpful staff and good value for money
service was great
Enjoyed Club Sofitel facilities, service,the view and the food. Quality bathroom,separate bath and shower.
I could not balance the air conditioning flow from lounge sitting room to bedroom.
nice lounge, friendly staff
the typical French way of making matters too crampy. too many small ornaments in the room.
A real 5 Stars Hotel Wonderfull lake view from the room Very good price/quality Staff very professional
Breakfast not included in our room price. We had to go to the center by taxi (too far on foot !) No other tourist restaurants around the hotel
Lake side view very nice. Very comfortable bed and tasteful interior decoration. The cheese platter and wine menu excellent. Walking distance to lake pagoda.
Nice lake view, in-room amenities are excellent, bed is comfortable, breakfast is all you can eat and acceptable.
Location is at very busy streets.
courteous and helpful staff especially the bellboy Thoa and the consiege Coun
The mattress is not firm enough and needs replacement .There are also parts of the room which needs upgrading. I have stayed in many 5 stars hotels and this hotel does not qualify
Facilities, indoor swimming pool, friendly staff
Meals are very expensive
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