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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Ba Dinh Square (0.2 miles) Hanoi Opera House (0.2 miles) Thang Long Water Puppet Theater (0.2 miles)
Show map Sofitel Legend Metropole Hanoi

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Newest reviews for Sofitel Legend Metropole Hanoi

  • Andrea
      United Kingdom
    August 27, 2014

    + Everything apart from Internet connection

    - internet: it worked very well all around the hotel (bar, pool, etc) but not im my room. I guess this was more a problem that only few rooms have, but it was still an inconvenience for me. If you go there for business, make sure you point out that internet is a priority - Expensive. At the end of the day you still pay a huge difference compared to other pretty good hotels in the city. I believe this is the best hotel in Hanoi, but I am not sure the real value reflects the price difference between this hotel and others.

    9.2

  • Elyse
      Australia
    August 23, 2014

    Service was excellent and the hotel is magnificent. Definitely do the path of history tour during your stay

    Nothing.

    10

  • Andrew
      New Zealand
    August 19, 2014

    Room service breakfast - great value - and easy for early start if off to Halong Bay.

    Rooms a little cluttered with furniture

    8.8

  • Francesca
      Hong Kong
    August 7, 2014

    Excellent location, beautiful architecture, attentive staff.

    Construction going on, a bit noisy during the day.

    9.2

  • Matthew
      Australia
    August 6, 2014

    Loved the location, food was outstanding, poolside bar and relaxing was great and the room was amazing, best hotel in Vietnam by far Very very impressed and would return- not a single complaint even the concierge checked our flights and made everything easy.

    Nothing to complain about except wish we didn't find out about it so late and booked all our time in Hanoi in this hotel as was fantastic

    10

  • Mohamed
      Saudi Arabia
    August 5, 2014

    Great Theme and character. They literally greet you in French every morning and night which gives it its French theme. Very welcoming. The staff is super profissional and helpful. The club level is well managed.

    The Wifi speed is extremely slow, they blamed the provider and the weather. The deluxe room's bathroom is opened to the room, only curtains seperate them, which is somehow uncomfortable but well, that's the design and it's unique.

    9.6

  • Jenny
      Australia
    August 4, 2014

    Fantastic service

    10

  • Arild
      Norway
    August 3, 2014

    The service was excellent and seamless. They make you feel special with an slways attentive staff. I cant remember to have opened a single door. Cakes on the bed in the evening, the laundry came back beautifully folded in a weaved straw basket, fruit by the poolside. We loved that we could chose continental breakfast in the morning with cheese, coffee, pastry, fruit and bread. Compared to other old beautiful hotels in asia with newer extensions the extension called Opera Wing was tasteful and nice.

    Some of the high end fashion shops felt a bit out of place. We would prefer upscale hand craft shops and perhaps a coffee bar. The interion design in the Opera Wing could be a bit more white minimalist colonial or vietnamese and a bit less "old english lady". But all in all its decent and nice.

    10

  • Roman
      Russia
    August 1, 2014

    Exceptional service and staff. Despite we've arrived 4 hrs before check in room was ready and provided to us. Excellent breakfast and hotel facilities.

    10

  • Christine
      Netherlands
    July 30, 2014

    Everything was perfect, the room, the pool area, the level of service. An oasis of calm in a chaotic city.

    10

  • David
      Australia
    July 30, 2014

    History elegance n French charm. Pool, gym great plus walking distance to the lake n old quarter. Must do the bunker hotel tour. Rooms were just elegant best bed n pillows with large bathrooms even in the historical wing which I think u have to stay

    Maybe not enough space around the pool. It can get crowded later in the day

    10

  • Anonymous
      United States of America
    July 28, 2014

    We loved the gorgeous pool area and gardens. We enjoyed the happy hour drinks on two different evenings. We loved the location and enjoyed all of the recommendations for street food and fine dining close by to the hotel. We took the tour that is offered of the bomb shelter underneath the Sofitel and highly recommend it! So fascinating! We appreciated the lovely staff and comfortable room and felt that the price charged was reasonable for the luxury accommodation! We would love to stay here again and highly recommend making the Sofitel part of your visit to Hanoi - it is an iconic property and the nicest hotel in the city.

    10

  • Anthony
      Australia
    July 21, 2014

    It's fantastic, everything from the service to the setting! You have to stay here!

    10

  • Hytham
      Saudi Arabia
    July 17, 2014

    Best stay in our 3 week Adrian holiday . The hotel was faultless . Staff very friendly and you feel you stepped into the 1920's with the grandeur and charm that this hotel has

    10

  • David
      Australia
    July 12, 2014

    Location, staff, presentation, the lot.

    Nothing

    10

  • David
      Portugal
    July 1, 2014

    location, air-con, staff

    Internet bad in the room, and had to log in all the time, wouldn´t save the user.

    10

  • Razia
      United Arab Emirates
    June 29, 2014

    there is very little not to like about the sofitel. it is grand, it has history and its sumptuous. staying here one feels decidedly on top of the world. from the rooms to the gardens and how knowledgable the staff is. i would recommend the sofitel in a heartbeat. very rarely does one get an opportunity to stay in as beautiful an environment so rich with history.

    very little. except for two incidents of lack lustre restaurant service which i'll put down to having a bad day.

    9.6

  • James
      New Zealand
    June 23, 2014

    everything was perfect! unbelievable kindness and helpful from all staff!

    nothing

    9.6

  • David
      Australia
    June 22, 2014

    Uncomfortable bed

    7.5

  • Robert
      Australia
    June 18, 2014

    Lovely hotel, very helpful and friendly staff. Would definitely recommend hotel as in good location. Especially enjoyed the historic tour and the bunker.

    Nothing

    10

  • Cuong
      United Kingdom
    June 15, 2014

    Great hotel, feels like you're back in time

    10

  • Anonymous
      South Korea
    June 9, 2014

    Stylish hotel with a customer centric service approach. You can feel history and tradition in this hotel. Everything is taken care of perfectly

    9.6

  • Daniel
      United Kingdom
    June 7, 2014

    A truly outstanding hotel of massive historical importance, the best

    9.6

  • Anonymous
      Hong Kong
    June 5, 2014

    Ambience it is trully a 5 star property and the staff attention to detail is outstanding. M/s Cuc and husband To and Chef Mr Song made our stay one of our very best and we travel regularly for business. Soffitel Hanoi you have the best staff without doubt

    Nothing

    9.6

  • Olena
      Philippines
    June 5, 2014

    It was one of the nicest hotels we ever stayed at. staff, location, rooms, food - everything was simply wonderful!

    10

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