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Somerset West Lake Hanoi
254D Thuy Khue Street, Tay Ho, Hanoi – Show map
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6 Reasons to Choose Somerset West Lake Hanoi
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561 properties in Hanoi
Including hotels, apartments, villas and more.
54 verified reviews
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Somerset West Lake Hanoi's staff speak: Vietnamese, French, English
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Outdoor Pool, Grounds, Terrace
Fitness Center, Playground
Food & Drink
Restaurant, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Vietnamese, French, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 36 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Somerset West Lake Hanoi accepts these cards and reserves the right to pre-authorize your card prior to arrival.
An additional amount of USD 30 per night for reservation below 14 days or USD 500 for reservation from 14 days and above will be collected upon check-in as incidental deposit. This deposit can be used to offset incidental charges upon check-out.
Based on 54 reviews
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Clean and comfortable for long term stay, assuming that you cook by yourself. Internet is also super stable and fast.
Breakfast is terrible than ever. Also it is hard to get food or drinks after 10pm, although I've imagined there would be a 24 hour room service.
Comfortable, spacious rooms, good wifi, kitchen, washing machine, good price
a bit far from the Hanoi center (though I realize for some it can be actually a plus)
The property was lovely, nice swimming pool & gym. The food at the resturant was great, good choices for westerners. The location, while a out of the main centre suited me, peace & quiet.
The shuttle services they offer don't run very frequently.
We stayed for 9 nights using the Somerset West service apartment as a base while we did a couple of side trips to SaPa and Halong Bay. We liked the location which is about a 15 minute taxi ride from the center of Hanoi. There are basic food shops around the apartment but we found only one restaurant, Top Chef, which was expensive and not very good. There is a restaurant in the building but we never saw anyone eat there apart from breakfast. Breakfast is included and was adequate but not great. The washer/dryer in the apartment was very useful.
It would have been nice if there were more restaurants within walking distance of the apartment, but taxis are cheap so it wasn't really a problem.
Everything is clean and organized.
They need re decorate. a bit old looking.
Modern facilities, lovely staff. Lots of space & great views.
Not really any places to eat nearby. Had to taxi back into town to find restaurants.
The staff were very accomodating and it was easy to arrange transport to get around, including a shuttle service to different locations around Hanoi. The apartments are nicely located so that it was generally quiet.
There could have been more fruit at breakfast. The timings for the shuttle service can be improved
staff is ok
but your facility does not reflect singapore standard at all!
The use of a washing machine on a long trip, pity it had to be changed as it didnt work!
Dark, damp room that is past its sell by date. Appallingly poor breakfast.
Nice quiet location with great kitchenette facilities
Not much eating (restaurant) options
The hotel is clean but kind a far away from airport.
Staff - professional and helpful. Facilities - has in room washer / dryer which is very helpful Value - good value for 5 star Location - lake view property
Breakfast could be better with more choices
Having our own kitchen and laundry.
The wifi connection dropped out frequently
Value for money
Nice, spacious, clean and everything works very well.Great for a family.
quiet location, not far from the town, free shuttle service, very nice staff, nice pool and gym, good for business and for travel
It was very convenient having a washing machine and kitchen facilities available. We did not utilise the grocery service on offer, however if we stayed longer it would have been very useful and good value. The staff were very friendly and helpful. The apartment was comfortable and clean, but nothing fancy. Good value for money.
There wasn't much range of foods for breakfast. We had a meal in the restaurant and they used way too much garlic!
Its clean and quiet. The staff was very helpful. Breakfast was ok, not great. Pool looks nice but we didn't use it, same gym.
Every thing was ok not great
a quiet place, nice swimming pool though i did not use it, room comes with kitchen and verything you may need for simple cooking...
you smell curry and some other food as soon as you are in the corridor...I guess there are some tenants who love cooking curries...good to eat but really bad to smell everyday in the public area...
The service and facilities was fantastic,
We had two older children shadings king single bed, we made it clear in booking we were 2 adults and 2 children
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