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Hanoi Chic Hotel

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Newest reviews for Somerset West Lake Hanoi

  • Junghoon
    August 29, 2014

    Clean and comfortable for long term stay, assuming that you cook by yourself. Internet is also super stable and fast.

    Breakfast is terrible than ever. Also it is hard to get food or drinks after 10pm, although I've imagined there would be a 24 hour room service.


  • Anonymous
      United Kingdom
    July 2, 2014

    Comfortable, spacious rooms, good wifi, kitchen, washing machine, good price

    a bit far from the Hanoi center (though I realize for some it can be actually a plus)


  • Melissa
      New Zealand
    July 1, 2014

    The property was lovely, nice swimming pool & gym. The food at the resturant was great, good choices for westerners. The location, while a out of the main centre suited me, peace & quiet.

    The shuttle services they offer don't run very frequently.


  • Kristine
      United States of America
    June 19, 2014

    We stayed for 9 nights using the Somerset West service apartment as a base while we did a couple of side trips to SaPa and Halong Bay. We liked the location which is about a 15 minute taxi ride from the center of Hanoi. There are basic food shops around the apartment but we found only one restaurant, Top Chef, which was expensive and not very good. There is a restaurant in the building but we never saw anyone eat there apart from breakfast. Breakfast is included and was adequate but not great. The washer/dryer in the apartment was very useful.

    It would have been nice if there were more restaurants within walking distance of the apartment, but taxis are cheap so it wasn't really a problem.


  • Yu
    May 27, 2014

    Everything is clean and organized.

    They need re decorate. a bit old looking.


  • Sarah
    April 22, 2014

    Modern facilities, lovely staff. Lots of space & great views.

    Not really any places to eat nearby. Had to taxi back into town to find restaurants.


  • Anonymous
      United Kingdom
    April 1, 2014

    The staff were very accomodating and it was easy to arrange transport to get around, including a shuttle service to different locations around Hanoi. The apartments are nicely located so that it was generally quiet.

    There could have been more fruit at breakfast. The timings for the shuttle service can be improved


  • Kien
    March 30, 2014

    staff is ok

    but your facility does not reflect singapore standard at all!


  • Anonymous
      United Kingdom
    March 27, 2014

    The use of a washing machine on a long trip, pity it had to be changed as it didnt work!

    Dark, damp room that is past its sell by date. Appallingly poor breakfast.


  • Laurie
      United States of America
    March 26, 2014

    Nice quiet location with great kitchenette facilities

    Not much eating (restaurant) options


  • Catherine
      United States of America
    March 25, 2014

    The hotel is clean but kind a far away from airport.


  • Huan
      United States of America
    January 27, 2014

    Staff - professional and helpful. Facilities - has in room washer / dryer which is very helpful Value - good value for 5 star Location - lake view property

    Breakfast could be better with more choices


  • Nicole
    January 22, 2014

    Having our own kitchen and laundry.

    The wifi connection dropped out frequently


  • Bernard
    January 10, 2014

    Value for money



  • Tay
    January 6, 2014

    Nice, spacious, clean and everything works very well.Great for a family.


  • Philipp
    December 24, 2013

    quiet location, not far from the town, free shuttle service, very nice staff, nice pool and gym, good for business and for travel


  • Anonymous
    November 22, 2013

    It was very convenient having a washing machine and kitchen facilities available. We did not utilise the grocery service on offer, however if we stayed longer it would have been very useful and good value. The staff were very friendly and helpful. The apartment was comfortable and clean, but nothing fancy. Good value for money.

    There wasn't much range of foods for breakfast. We had a meal in the restaurant and they used way too much garlic!


  • Anonymous
    October 22, 2013

    Its clean and quiet. The staff was very helpful. Breakfast was ok, not great. Pool looks nice but we didn't use it, same gym.

    Every thing was ok not great


  • Liang
    October 1, 2013

    a quiet place, nice swimming pool though i did not use it, room comes with kitchen and verything you may need for simple cooking...

    you smell curry and some other food as soon as you are in the corridor...I guess there are some tenants who love cooking curries...good to eat but really bad to smell everyday in the public area...


  • Alison
    July 25, 2013

    The service and facilities was fantastic,

    We had two older children shadings king single bed, we made it clear in booking we were 2 adults and 2 children


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