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14 Tho Xuong Lane, Au Trieu, Hoan Kiem, Hanoi, Vietnam – Show map
Excellent location – rated 9.3/10! (score from 389 reviews)
Rated by guests after their stay at Splendid Star Grand Hotel.
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589 properties in Hanoi
Including hotels, apartments, villas and more.
387 verified reviews
They speak your language!
Splendid Star Grand Hotel's staff speaks: Vietnamese, English
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in the hotel rooms and is free of charge.
No parking available.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 15 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 389 reviews
Value for money
Show reviews from:
Splendid Star Suites Hotel is on a quiet street in Hanoi's Old Quarter, within a 2 minute walk of St. Joseph's Cathedral and Hoan Kiem Lake.
Score from 373 reviews Excellent
Hanoi Chic Hotel is centrally in Hanoi’s Old Quarter, steps from Hoan Kiem Lake. It has free Wi-Fi in the entire hotel and the convenience of an on-site restaurant.
Score from 509 reviews Wonderful
Calypso Suites Hotel features traditional French-style rooms with free Wi-Fi in Hanoi’s Old Quarter district. A 3-minute walk from Hoan Kiem Lake, it has a restaurant and 24-hour front desk.
Score from 188 reviews Wonderful
Located in a tranquil area in Hanoi’s Old Quarter, Hanoi Golden Palace is within a 5-minute walk of Dong Xuan Market and Hoan Kiem Lake. Massage services, a sauna and free Wi-Fi await guests.
Score from 220 reviews Wonderful
All is very good. They receive with a drink. All is perfect
Had trouble with wifi a few times a day. Kitchen staff were a bit incompetent at times. The food quality and presentation differed each time.
The staff were very friendly and helpful. Provided fresh fruit drinks on arrival. On the days where we had nothing planned, Martin would recommend places and help organise everything. When we arrived at 5am after getting the night train, our room was not available for check in so they allowed us to borrow a room to have a shower and relax.
the WIFI is unstable
- WIFI is unstable
- Friendly and helpful staff - Clean - Good location - Good laundry service - At breakfast you can order what ever and how much you like, despite that the quality is still ok - Free storage of baggage
Air conditioner not cool enough for room
Staff and location
No Parking, Narrow road.
Well located with good eating places and sightseeing locations. Outstanding staff who are so friendly .. Lisa, Sally and Hoang Huyen.
nothing really after all it is Vietnam no expectation is best..taxi cannot drive to door but young guys take you in charge and guide your luggages to the hotel..
the talkative welcome but not many suggestions about what to do or where to go..they seems to think 2 days in Hanoi is good enough, i am an experience traveller and after 5 days of opera ballet music puppet show and more great restaurants i barely started to discover Hanoi..forgot to mention art museum and galleries...anyhow 501 is more confortable and dry than 601 and shower and toilet need a correction for the price..there is a lift no view a safe and a good breakfast.
Try to ask for a room higher than the second floor because from the second floor is possible to hear all the noise from nearby restaurants and the lobby.
The staff is really nice and they really go the extra mile to make you feel comfortable. Since we walk into the hotel the lady in the receptions gave us a map and she explained perfectly what to visit and how to do it, she was really a tourist guide for us. The breakfast has a lot of alternatives, from vietnam but also a lot of western food.
nothing to dislike
This is a truly excellent hotel with very thoughtful and helpful staff. We met our son there after 5 months apart and the hotel took the trouble to provide us adjacent rooms even though that meant us having the honeymoon suite (!) at no extra cost. Nothing was too much trouble. Best breakfasts so far in Vietnam. Overall, very highly recommended.
Martin gave us great hospitality and we felt like at home!
Cockroaches in the room. The sales lady booked our Halong Bay tour for $30 more than other people on our tour. They also tricked us into paying $5 more each for a bike tour that meant we wouldn't be able to kayak. They told us before that it was an additional activity not something that we would need to skip in order to do. We didn't even use it but they wouldn't give us a refund.
Good size room. The staff looked after our bags while we traveled on for a week. Fair prices. Breakfast is just OK.
Nice breakfast menu and welcome drinks.
the service of staff in this hotel, it make all of us got the good vocation in hanoi.
Staff helped us with booking of tours.
The best service we ever had at a hotel, the staff is ready to help you no matter what, martin is the best hotel manager i ever met by far
The calm street near the lake Breakfast with view on the church on our balcony ! Martin and Michelle always very helpful
Staff is very friendly and helpful. They help us arrange city tour and a trip to Halong bay .
Like the breakfast ala carte and can order as much you want, fruit shakes anytime for free, helpful staff and friendly, got nice service and all information we needed by Michelle and Martin.
Staff very friendly and helpful. The rooms are large and comfortable. Location is perfect for accessing the sites of Hanoi.
The hotel's not quite new, but is great anyway.
Great central location, super attentive staff, cozy rooms! You'll never leave the breakfast table hungry :)
Top location within a minute's walk of St Joseph's Cathedral, clean, spacious rooms. Nice bathroom, good view of the cathedral from the balcony. The staff were incredibly helpful, going out of their way to improve our stay. Would certainly stay here again
I have no words to describe the great experience we had. The room was big and clean, the shower was great and the staff really nice. At the beginning we thought the neighbor was ugly, but after a few hours we realize it was just the heart of Hanoi, we were living and loving everything around the hotel. The hotel is located in the middle of the old quarter, very close to the main attractions. Let the staff help you with your taxis and tours, the will give you a safe and great quality service.
Church bells start early and might be a problem for some- pack the ear plugs!
This hotel is in a great location in the old quarter and walking distance (5 min) to Hoan Kiem lake. The family room was spacious and very clean. The bathroom was ok. Martin, the manager, is great, extremely helpful and good fun. For the price you can't go wrong.
Right in the vity centre but far from noisy dtreets- great view on the church snd very helpful staff. Clean and cosy!
Really nice hotel down a nice quiet side street but the staff are what make it. They can't do enough for you and are all very friendly. Highly recommend
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