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Newest reviews for Grand Hotel & Casino

  • Thomas
      Australia
    August 19, 2014

    The View, the service and location are all superb, I highly recommend staying here. The staff are very friendly and helpful, and the location is so central to the town, it makes it easy to pop in and out of the hotel whilst checking out the sights sounds and taste of Vila. The sun hits the balcony in the afternoon so get out during the morning and get back in the late afternoon for a sun bake and drinks by the pool :)

    10

  • David
      Australia
    August 17, 2014

    the friendly staff the great food and the location and comfort 10 out of 10

    i liked every thing

    10

  • Kim
      Australia
    August 3, 2014

    Marble and glass, aircon, great views, nice beds, great bathrooms and balconies

    9.6

  • Anonymous
      Australia
    August 2, 2014

    I enjoyed my stay very much. The staff are excellent and the location is great. The food is great as wel.

    The only problem was the shower, the water is a problem on the bottom in that it runs onto the bathroom floor.

    9.2

  • Jack
      Australia
    July 28, 2014

    Great location. food was nice in the restaurant, and staff pleasant.

    Room very stuffy, aircon not effective. Hotel looks dated, and dark.

    6.3

  • Anonymous
      Australia
    July 27, 2014

    The best place to stay so convenient and great wifi

    There was nothing I didn't like!!

    10

  • Peter
      Australia
    July 7, 2014

    The bed and pillows as well as linen was very old and more brown then white

    5

  • Keith
      Australia
    June 25, 2014

    Staff were excellent and very helpful and friendly. Food was excellent and presented very nicely. Located in a great situation.

    The pool hadn't been vacuumed out for quite a while. The hotel needs to be maintained better. The tiles in the foyer looked dirty all the time. I know they weren"t as we would see the staff cleaning them. The bath towels were thread bare and grey instead of white.

    7.1

  • Anonymous
      Australia
    May 21, 2014

    Location

    Not smoke free

    8.8

  • Diana
      Australia
    May 20, 2014

    central location casino food ok clean generally comfortable

    poor wi-fi now need to pay to get to Iririki hotel not quite what it used to be

    7.5

  • Marcelle
      Australia
    May 20, 2014

    The view from the rooms and close to shopping.

    7.5

  • Someshwar
      Switzerland
    May 9, 2014

    location and views

    some staff are not attentive in restaurants.

    7.1

  • Rosemary
      Australia
    May 1, 2014

    Room with balcony &'harbour view Comfy beds

    Had requested twin single beds & they were put as double so had to wait while they were made up. This has happenend before.

    6.7

  • Portia
      Fiji
    April 26, 2014

    Buffet breakfast was good, healthy options. the wifi was great and free!

    Food (except breakfast) was not so great. Carpet was very dirty.

    5.8

  • Howard
      Australia
    April 26, 2014

    Food, location, view and the staff.

    Casino

    7.9

  • Maya
      Australia
    April 16, 2014

    We stayed in the Panoramic Suite, so the views were absolutely breathtaking. Our room was cleaned every day, the furniture and linen were beautiful and you have access to a balcony (luxury these days) overlooking the bays. The laundry and room services were very prompt, and the hotel accomodated to our 4am breakfast request and organised a quick check out and prompt taxi. The pool outside is beautiful and the cafe has some nice options on the menu.

    Our 270 degree views of the bay were affected by the disugstingly dirty windows with century old bird poop everywhere. The lounges near the pool were also very stained. The hotel doesn't have a card system and the doors needed a special trick to open/close them with the keys provided. The furniture, although nice, had lots of chips and crack and peeling wood. The TV was outdated too.

    7.5

  • Asraf
      Mauritius
    April 15, 2014

    Location, Hospitality & Staffs

    Breakfast needs more varieties.

    9.2

  • Roger
      Solomon Islands
    April 11, 2014

    location, rooms, swimming pool, breakfast

    smoke from the casino in the lobby, looby furniture

    9.2

  • Sammy
      United States of America
    April 4, 2014

    good location; excellent food; staff - especially Robina - was terrific

    carpeting in hallways was not in keeping with quality of hotel

    8.3

  • Anonymous
      Australia
    March 30, 2014

    View absolutely brilliant, very easy to see the shady deals going on at the Wharf, Certainly Nothing to do with the grand staff. Staff and place great, would, will be back

    The shady deals going on at the wharf. A spa pool would be good.

    7.9

  • Matthew
      Australia
    March 26, 2014

    I have stayed at the Grand Hotel now for 3 years and always feel very comfortable as the staff are excellent and the service is great.

    7.9

  • Thu
      Australia
    March 21, 2014

    Great location in the city - can walk to shops and markets. Plenty of restaurants near the hotel. Nice swimming pool for the kids and casino for adults. Great view from any rooms all facing the ocean! We will come back.

    Wi-fi was a bit slow but that should not be a problem unless you are going there on a business trip.

    9.6

  • Garry
      Australia
    March 20, 2014

    Staff first rate, great location, very relaxing place to stay.

    9.2

  • Azzam
      Australia
    March 7, 2014

    location views and food

    7.9

  • Sunly
      Australia
    March 6, 2014

    Only good for propel who come for business, not for leisure.

    5.8

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