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Newest reviews for Jet Over Hotel

  • Joanna
      New Zealand
    September 6, 2014

    Staff, location to shops and having a great massage too.

    Leaving

    7.9

  • Anonymous
      New Zealand
    September 2, 2014

    Our stay at Jet Over was fantastic. Our room was good and the kitchenette was perfect for the family to prepare basic snacks. The restaurant was great. Breakfasts were plenty and varied. The lunch menu was also great value and tasty.The setting and landscaping was a highlight as you didn't feel like you were in town. Stunning view, gardens and outdoor seating. The pool was also a highlight for the children.The little gift shop was very convenient. The manager at the time was fabulous

    7.5

  • Jeanette
      New Zealand
    August 31, 2014

    The staff where all friendly and went the extra mile to make sure we had a good time.Nice pool area and good location to local shops and the market.

    No real beach. couldn't hire bikes in the area. Taxi drivers pushy and fast drivers.

    7.5

  • Naghmeh
      New Zealand
    August 24, 2014

    If you are a traveller not wanting to travel around the island then jet over is the place to stay. Location was very close to the ferry terminal. The staff were friendly and helpful. Outdoor area including the pool was the main attraction of jet over. Would only recommend the ocean view room as the other rooms look out to nothing. The rooms were clean however the shower had some mold which it didn't make us want leave our room because the rest of the room was clean. Would recommend the hotel to have cleaner showers.

    I didn't like that even after booking through booking.com jet over didn't know we were coming stay. If I hadn't call the staff wouldn't have known. The staff were friendly however some staff weren't trained enough to answer some of our questions. The breakfast was great but the dinner menu was not so good. We felt the island a savaii was incredible so we wished we stayed closer to manase. Jet over hotel is about a 45min drive to the more attractive sights in manase. Overall I would rate our stay a 3 star.

    7.1

  • Stephanie
      Australia
    August 17, 2014

    Friendly staff who went above and beyond for us. Excellent location and incredibly good value for money..can't wait to return!!

    10

  • Anonymous
      Australia
    August 4, 2014

    Staff were excellent. Especially Chris, and dining room staff. Pancakes were the best we have ever tasted. Close to ferry. Lovely setting, garden, pool, and beach. We love you Chris and wish you all the best.

    There wasn't anything to dislike, except maybe the barking dogs from a village across the bay. Maybe the steps to the bedroom would be a problem for older guests.

    8.3

  • Agnes
      New Zealand
    July 18, 2014

    The outside area of the hotel was beautiful which normally is an indication of what to look forward to inside the hotel. Boy was I wrong!!!

    The rooms were disgusting, I could not believe the state of them. The first thing I noticed was the horrible smell and then cockroaches crawling around. The interior was so bad all around the room. I can't believe they let people stay in this condition let alone young children. I was so apalled at the service of the staff even though my family spent over 1g in one night on dinner and drinks. I will never recommend this hotel to anyone. Go for a swim there but be careful they charge outsiders 20tala pp to swim even if you've spent a fortune at their restaurant. I have one word for this hotel GROSS!!!!

    3.3

  • Nive
      New Zealand
    July 17, 2014

    Food and bar.

    Room not serviced as stated in their policy. No front desk service at the time we checked out at 6am, so the hotel security got one of the staff member who was sleeping to check us out. Bathroom sink is rusted inside, it's a put off when you wash your face.

    5

  • Rachel
      Australia
    July 15, 2014

    Oceanview rooms and the staff were so helpful and friendly and always at your service.

    10

  • Lusila
      Australia
    July 15, 2014

    Loved the facilities and Oceanview rooms were so comfortable and clean.

    10

  • Stanley
      American Samoa
    July 8, 2014

    My kids loved the pool they are only 4 and 5 years and they enjoy their time their

    9.2

  • Rosina
      Samoa
    July 1, 2014

    View, pool outdoor area.

    Over priced drinks, very slow food service.

    6.7

  • Anonymous
      New Zealand
    July 1, 2014

    The pool area is very nice, as is the man-made little beach that has lounge chairs under palm trees. Good air con in the room. They have hire cars that you can rent on the spot.

    My bed wasn't very comfortable - had springs poking me. You can't go in the water from the beach, as the rocks are not the kind you can walk over. The food was ok, not great. Go with the fresh fish.

    7.9

  • Laitisha
      New Zealand
    June 15, 2014

    This was a great place to stay. The room was clean and had a great view and the service was excellent and staff were high quality. The breakfast was fantastic. I would recommend this hotel to everyone.

    10

  • Janice
      New Zealand
    June 5, 2014

    Staff are excellent; mall room was large, comfortable, clean even though basic. Food was OK. Pool area was very good. Possible to rent car and organise other activities. Close to ferry terminal. Shops closeby

    8.8

  • Anonymous
      New Zealand
    May 27, 2014

    Good location near to ferry terminal and lovely setting wish I could say more for room

    Rooms dated, paint peeling, holes in ceiling facilities in room not as advertised

    6.7

  • Deanne
      New Zealand
    April 10, 2014

    Pool and surroundings.

    Rooms weren't prepared for four people. Limited dining choices.

    7.5

  • Felila
      New Zealand
    March 9, 2014

    I loved the swimming pool and the fact that the hotel was close to everything.

    i didn't like being told several times that there were rules and regulations by one man. There were rules and regulations but they were not in each hotel room instead were pinned up on a board near the the reception area. The last thing you need on a holiday is to be told to read these. Also in the the swimming pool were told not to splash, make too much noise or play with the ball in the water. Isn't that what a swimming pool is for. I felt that people that were not Samoan or pacific descent were treated better than those that were Samoan. Regardless of race or status all people should be treated the same. We are all paying customers.

    6.7

  • Murphy
      American Samoa
    February 20, 2014

    I loved Jet Over Hotel .... we stayed in room #102 and we loved the room.... the swimming pool, and the ocean view ..... the workers were nice and friendly and Ofa, Chris n Mati.... were cool n Staff members..... We loved it .... we are planning on visiting in April so hope to see you all there... Thank You Jet Over Hotel ....

    10

  • Vivienne
      Australia
    February 20, 2014

    The location of Jet Over is extremely convenient and the staff were the best I have encountered in any hotel I have stayed in. They were extremely helpful and friendly. I would go again to Samoa and stay at Jet Over.

    9.2

  • Tires
      Australia
    December 3, 2013

    The water. The views.

    The mice,the cleaning,the beds.

    5

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