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Manase, 00000 Manase, Samoa – Show map
Excellent location – rated 9.3/10! (score from 47 reviews)
Rated by guests after their stay at Stevensons at Manase.
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1 property in Manase
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47 verified reviews
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Stevensons at Manase's staff speaks: English
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Grounds, Sun Deck
Fishing, Pool Table, Ping-Pong, Canoeing, Snorkeling, Private Beach Area, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Non-smoking Rooms, Air Conditioning
2:00 PM - 7:00 PM
Until 10:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 25 per person per night in an extra bed.
All older children or adults are charged USD 25 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 47 reviews
Value for money
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Good location with snorkelling out front, fishing & diving close by.
We chose a beachside villa, the villas are run down and have not seen any maintenance. A rat ran through the hole in the "ensuite" wall. Furnishings were filthy. Breakfast was really a non event, and quite a few items on the dinner menu were not available.The beachside bar was closed so the only facility for drinks/meals was across the road at the main bar away from the ocean. They cancelled the feast night due to lack of guests. Upon checkout we were given the account only to have the manager run out with his ipad to show us how the exchange rate had just changed and he recalculated and reprinted the account to a greater amount. We stayed at three different top end resorts and this one shouldn't really be ranked in this group.
Isolation, beach and stress free environment
Outdoor shower (especially the bugs).
We had a great stay, no complaints.
location no pests or bugs
Need a change in breakfast options especially when staying several days
High quality and comfortable fale.
Breakfast could offer a few more options (without being extravagant either). Find good middle ground.
We had a great room for our large famil evenings and the staff were very helpful and made sure we were comfortable and helped us with a lot of our activities
The facilities were a dream and the easy access to restaurants and bar were fantastic
The food however was a bit a put down, (dinner) just a tad over cooked for some and well under cooked for others.
Location close to beach
Complex requires a good make over. Staff require a good refresher on what it is to be a host.
The location, staff, particular the manager Megan and front office girl mic
lack of maintenance, run down, lack of sleep, dangerous electrical wires without conduit, over all if inspected by an australian work safe employee, Stevensone would be closed down
Loved our euro fale with ensuite...even hot water. We actually enjoyed everything and the breakfast of freshly sliced fruit and pancakes was delicious. Staff were great especially Megan, the co manager.
Not great snorkelling.
Great location Nice food, at very reasonable prices Private bathrooms on fales Discounted price
Understaffed & disorganised Uncomfortable bed Uncomfortable chairs Poor maintenance (bathroom falling apart, pump outages)
We stayed in one of the Euro villas - very comfortable - outstanding aspect right overlooking the lagoon
The owner has let maintenance slip. The staff need more training - particularly in regard to the menu. The menu had a lot of items that were not available, however we were not advised of these and the "chef" just substituted chips for missing vegetables!
Hi, the location, the beach, the layout, the staff. Wife,Christine,& I just spent 3 weeks doing Upolo & Savaii , Stevensons was our first taste of luxury, a real bed, and onsuite ,right on the beach. Dereck the new manager, with ozzie girl , Megan , 2IC , very helpfull , doing their best ,against some infrasture issues, all in all, would spend more time at Stevensons and that area than Upolo . Sadly we found Samoa, not good value, even though the economy and wages are 1/10th of Australia, we paid Australian prices , the average wage is less than a hundred dollas a week , this is not replected in charges, some body is making serious money.?
generally not good value for budget conscious australians. we found the same weather ,beaches, & accommodation, half the price in our Phillipine trip last year . however we were made feel welcome, and soaked up the culture experience.
The willingness of staff who went an extra mile in making sure our stay was memorable. The setting is magical especially the sunset. Our stay will begin another tradition and this is brothers and sisters coming together to re-visit the stories of our parents.
Pacific representation of culture in the compound designs and structure, the dressing of western comfort with cultural hospitality, and nature's eloquence in the colorful garden, scenery and the cool evening breeze.
My husband and I really enjoyed the staff at the resort. They saw to our needs and comforts and were always ready to greet us with a smile. We loved sitting and chatting around the beach bar after dinner The staff were helpful and told of us of great paces to go and see. We are sorry to leave!!!
Everything was wonderful, and as much as we enjoyed swimming in the ocean which was only a couple of steps from our room, we really would have enjoyed a pool too.
Location was superb. A wonderful restful holiday, 10steps from the beautiful clear waters of the lagoon. Great snorkelling in warm water. Food was delicious. A gem in the South Pacific. Staff so wonderfully friendly.
Only fault would be the need for kayaks to be more accessible as part of your room rate. No doubt paddle boards will be included in the future.
Friendliness of the staff, food was very good. We stopped in a euro fale which was a first for us, we really enjoyed the experience of living in the openess. We had a great holiday.
The beach is gorgeous for swimming in the clear and shallow waters.
The staff was not very friendly nor ready to help with any enquiries. The location: 1 hour drive from the ferry.
The staff were lovely. The location was great. They resolved a problem we had with our room by upgrading us.
The whole place was very tired. I don't think it was particularly good value for money. The meals were inconsistent varying from very bad to good. Being upgraded to the best standard room was appreciated but even the best rooms were designed quite strangely. The showers were constructed of rock walls and floor. A bit unpleasant cleanliness wise. We also had a bar (as in drinking) at the end of our bed.
Loved the scenery, Loved our suite. was so relaxing best getaway!!
A beautiful place with great new responsive management. The included kayaks were great. The fales are a brilliant way to experience a traditional style fale but with the comfort of your own ensuite and fridge. A great private beach and beautiful back drop. A great beach side bar. Fantastic sunsets, very good safe snorkeling with great fish. The rustic/volcanic rock ensuite was fun. Sitting on the balcony and hopping almost directly into the beach. My tip is arrive with lots of your own snacks, chips, nuts, duty free drinks and mixers to chill on the balcony.
A minor issue but more variety for included breakfast, to include Cereals (gf options), musli, yogurt toast and more fruit and vegetables. If you are there for a week or more the standard breakfast can be tiring and very limited if gulten free. Can get a good omelette though. The great beach side bar should remain open or reopen after dinner.
Service was fantastic went beyond what would have been expected
Free breakfast could do with an update
The Breakfast was great Value, i was expecting fresh fish but it was from the packet and also Customer Service was very poor. A young Australian Promotion Manager was there the next morning with not a great customer service, i thought she would learn from living in Brisbane that customer service if a big part of welcoming Guest and making them feel welcome but she wasn't that friendly herself,she even add up our meals and package wrongly,the Fale's a Great but had all the dirt from the fetch leaves dropping everywhere in the bathroom. also going down for a swim is a mission to walk down and up for a swim.
Hotel management need to educate their Staff about friendliness,customer service and welcoming their Guests. Food needs to be of local fish not from the packet and also need to add taro in their menu,drinking coconuts available for Guests and fixed a walkway down to the Beach for Guest to walk down.
Overall resort is well placed on Savii and has been well thought out some time ago very similar to aggie grey apia. The 'resort' has good bones needs upgrading and maintenance and staff training to compete with other resorts. Has had new management for 1 week so I am sure they are aware of the issues. Breakfast/bar staff have no idea what they are doing they are not developing confidence in the client, so the client goes elsewhere for meals.
Stop asking clients to order for dinner at lunch times - who started this idea. Staff do not explain anything. We ordered lunch at beach bar, waiting, waiting etc. only to find they placed the order for dinner at night whilst we were expecting the order for lunch.Had to argue we wanted it for lunch. Not good enough. Need a saltwater, wet edge pool, as can be difficult to swim at low tide due to coral. No where to 'lounge' only normal upright chairs at a table, need hammocks or sun lounges on beach (due to coral and sinking sand), otherwise you have to lie down on the bed. No privacy as people walk past your room
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