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20 West Road South, Sandton, 2146 Johannesburg – Show map
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159 verified reviews
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20 West Executive Apartments & Hotel's staff speaks: English
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Outdoor Pool (all year), Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 11:30 PM
2:00 AM - 10:00 AM
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 3 years stays free of charge in a crib.
One older child or adult is charged 100 % of the room stay per night and person when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 159 reviews
Value for money
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Excellent hospitality. Good staff. Nice people.
I loved everything. No dislike
Excellent facilities, great foods, top class security, warm & helpful staff
Very poor service
Pure classy hotel
Very nice place to stay and would definitely stay when in joburg again
very clean, comfortable design, good gym
1. could hear other voice from next room. 2. quality of breakfast need to be improved, too salty, not fresh. 3.smell from the AC system like stay in kichen, but only the first night problem, maybe fixed the other day.
The Gym & the swimming pool.
All noted by me was okay
The room was of high standard, modern and very clean. The shower worked well, very comfortable. Nice room, complimentary coffee and tea in the room.
The reception ordered a transport for me from the airport to the hotel which I assumed was complimentary but I was charged R400 or R450. Standard rooms have a window which is facing the internal corridor resulting in window being closed with shades to obscure others looking into your bedroom. It is good place to stay in Johannesburg if you don't mind having no window and don't use their transport from the airport but only from and to Gautrain station as only that transfer is complimentary.
i complained about ants in the room and nobody attended to the problem. this is unacceptable. i requested a refund as i had a terrible sleep.a call from the GM will be appreciated as i am a regular guest. shiraz akoo 0825786055
Fully furnished, shuttle service, restuarant, self catering, luxury apartment for hosting guests
Hotel is good, employees are friendly and nice environment.
They charged me wrongly and 1 month before my arrival resulting in an earlier payment of bills. Additionally the refunding is not yet realized.
Anyone who has had dealings with LLewellen will know what it means to "bend over backwards" to help a guest.
The staff went out of their way to help us when we had a late departure day. Shuttle service was polite and obliging. Restaurant was good and value for money. I will use this facility again.
Staff friendly, great location!
Adjoining apartment was noisy and cooked smelly food that came through the interior adjoining door
The quality of your furniture and cleanliness
Liked the setting of the apartments,very modern. Receptionists,security and people working at gate were very friendly. Loved the location too.
But the appartments did not feel homely. Cleaners were terrible at their job. They rushed through cleaning the appartments therefore not cleaning as thoroughly as they should. There was one couch,which is very formal for a group of traveling friends.
I liked the location, restaurant and gym
I didn't like the room at all. Too cold, didn't feel cosy, too dark with no natural light.
Location to Sandton excellent
Very very noisy. Had to put through a call about noisy neighbours at 12 at night.
Space and comfort
Left my personal effects. Reception wasn't very helpful. A lady named Marty Collins( hope I'm spelling it right) came in a located everything after I spoke to her once on the phone. She's a lifesaver. 5 stars for Mrs. Collins!!
When I gets really cold, the heating isn't really effective
The hotel was in a good area, and very clean The food was fair but could be better the. The staff were very very helpfull
The suites are spacious and doesnt look as bad as their standard rooms. It has nice kitchen and lounge area. Still overpriced, but much better than the dingy rooms.
The rooms are TERRIBLE!! A broom closet is better that their rooms. It is worse than a Formula1 hotel. We hated it and left immediately. We paid and extra R1500 to upgrage to a better room (suite) Making it almost R3000 per night. NOT value at all
Spacious, comfortable, great location
No kitchen towels or cloths to clean those litlle spills that are bound to happen, especially with small kids. The "closed off" layout, two separate apartments
Pleasant enough room
I was located on the ground floor G05B and it was extremely noisy. So much so I phoned reception to complain. I was not offered an alternative. It was noisy all night long with people up and down on the tiles and wheeling suitcases etc. Not ideal when you have a full day of business meetings ahead of you.
Payment very complicated. 10 days to be reimburse.
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