Albany Hotel  

Friendly staff,Rooms are clean and good looking.I like the fact that it is situated next to shopping complex,2km to beach 15min walk to station to catch your coach bus no need to book metered taxis which are expensive.It is very safe hotel with tide security.Try it for yourself.You will agree with me

When I arrived, the hotel said there was no record of my booking, which was worrying, but they were able to give me a room anyway. There's a night club next door which could be noisy I guess if you're on the wrong side - fortunately I wasn'T. Albany Grove itself is a slightly seedy street but there's no need to go down it - Smith Street has more to offer anyway. Finally, the wifi internet has variable signal strength - mostly it works ok but sometimes not.

The reception staff was friendly. Especially hlengiwe who welcomed me. She assisted me with any questions I had. She must keep up the good work. The bed was so comfortable. I wpould not mind visiting the hotel again.

The only problem is the bar next to the hotel. Outside there is smell of urine.

convenient

The beds and bedlinen were great.

The carpet in the room was in poor condition, and there were problems a couple of times with the water supply to the bathroom.

Parking at the street.

comfort of rooms

there was no wine at dinner on sunday even if bar was closed they could have had wine on sale by the bottle, might have had more people down there, most people like a drink when having super, there was 2 other couples that night that we were there

All the expected creature comforts and best value for money ratio.

Being located in the CBD(downtown) is not secure at night.

The convienient of being in the centre of Durban cbd. The price was good and the service was excellent. Though the hotel is in a busy area, it was so queit and made my studies enjoyable.

When one drives to and from the parking area, one had to go passing two tarvens/bars when there were lot of people, under influence of alcohol who were all over the road. This made me feel vey unsafe.

The room and dining area

The room was cleaned late

Quiet and room was comfortable and booking through the internet made very easy and price was very affordable

I couldn't believe that the room cleaning staff could not empty the rubbish bin once in the 3 days I was there. Also, this was the first hotel that I have stayed in where the used bath towels were not changed. The restaurant staff also omit to tell customers that bacon and egg were also available at breakfast and led one to believe that only the stuff in the heated trays were available.

Its an awesome hotel and the service is quick and easy. Breakfast was good as well.

Situation and parking is a nightmare