Belaire Suites Hotel    

The hotel met all of my expectations. The rooms were clean and the staff was friendly and helpful. The location of the hotel was excellent.

Spacious room, breakfast

Room, breakfast

The undercover parking

I loved the view from the bedroom and the bed gives a really comfy sleep. The breakfast was great and we really enjoyed our stay - safe surroundings and wonderful to catch some fresh air while walking on the Marine parade.

Location, spacoius room, nice breakfast.

Drainage in shower was a problem. Reception staff on Saturday nite weren't very polite.

The service was great and the staff were always friendly and helpful. Breakfast every morning was great and had a huge variety.

The beggars outside the hotel.

The staff was friendly and perfect view of the sea.

N/A

The room size is big enough. The breakfast. The smile on the Staff

No dislike

The view from the room was awesome the rooms set up was great escpecially the bed and the huge shower. The breakfast was also great and its safe and conveniently close to the beach.

People coming in late and waking up everyone but I pressume the Hotel don't have much control over this.

The hotel is located in a quiet area and still very close to the beach. The facilities is beautiful and clean and i loved the room.

Breakfast area small and got quite crowded

The view was outstanding. The staff were very helpful.

Location, spacious rooms

The bath was clogged- water was not running out freely - made for an uncomfortable shower. Lower floors did not have a view of the sea.

Good staff and they are frendly

Nothing

Thank you for the excellent service, all the help at the front desk en the friendliness

Stayed on the firts floor, the outside noise was a bit noisy.

The location was very good for what I was looking for.

The people begging outside the hotel, and the lack of staff inside the hotel.

My comment to the receptionist when I checked out was, should I come to Durban again I would not mind comming back here, and I usually travel with my wife.

My sea view on the second floor was obscured by the trees / bushes in front of the hotel - next time I'll ask for 6th floor ... not a serious problem at all

Location

Cramped dining-room where breakfast was served!

the new airfreshner and the new bath pouf

The staff were very friendly and well trained. The view from the room were awesome.

That are not any smoking rooms.

Loved the rooms nice and spacious

restaurant was a bit cramped and food not 4 star standard

I thought the rooms were very comfortable, large, with a kitchenette area and great view of the beach. The breakfast was great and the restaurant / bar was fine. Really good value for money compared to other hotels I have visited in Durban in the same price range.

The bathroom design was a bit dysfunctional, they didn't offer CNN on the TV and Wi Fi was not included. They sold Wi Fi by MG's which for me is meaningless. Either include it, which is best, or sell it in terms of time, not MG's. .

It was a pleasure to "holiday" at Belaire. We had got more than expected. I have to commend the porter Kobus. He had gone the extra mile during our stay with quality service, information and help accordingly. Well done Belaire. Your staff is trained well.

The room received initially had not been that which had been pre-booked and paid for (hence wasting a bit of time within a tightly planned schedule), however Bellaire had made amends by allocating a room accordingly.

most

car park dining room too small

windows that can open

on arrival the hotel staff did not know of my booking. when one books online, it does not pull through to the hotel system. they had to go online onto your site to retrieve my booking. it took a long time.

the staff were friendly,safety is guaranteed.the food was good and the rooms are clean and comfortable.i didn't like the hotel, but i loved it. keep up the good work.

the lady who was cleaning my room was not providing me with the shower caps for my last three days. can you also provide rooibos tea as not everyone drink five roses,and maybe a bottle of reasonable wine will do, not water.