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76 Orange Street, Gardens, 8001 Cape Town, South Africa – Show map
Excellent location – rated 9.4/10! (score from 65 reviews)
Rated by guests after their stay at Belmond Mount Nelson Hotel.
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65 verified reviews
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Belmond Mount Nelson Hotel's staff speaks: French, English
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Outdoor Pool, Grounds, Terrace
Tennis Court, Sauna, Fitness Center, Spa, Massage, Game Room, Kids' Club
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
One child from 3 to 12 years is charged ZAR 375 per person per night in an extra bed.
One child from 13 to 18 years is charged ZAR 750 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 65 reviews
Value for money
Show reviews from:
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Wonderful ambience, beautiful gardens, outstanding breakfast and afternoon tea.
The facilities,service and engaging nature of the staff make this one of the most outstanding hotels I have ever stayed at.
I have difficulty in finding fault anywhere.
Service and Staff were excellent. We were upgraded to a room with a view of Table Mountain which was great.
Wonderful hotel, great staff
Wonderful mountain view, great service all round and couldn't find any fault with our room service on the night, timeous, polite and delicious! Very professional and a classic hotel.
Not much! If anything and it's petty. Checkout could have been a bit swifter when needing to add waters from the minibar. We did leave at 5am though, so maybe forgivable.
We loved the historic architecture combined with modern amenities. The breakfast buffet was incredible. And the staff was very helpful and friendly.
The graciousness of the staff, they were wonderful
Not much indoor space to relax in comfortably.
The pale pink hotel with all its original features is like staying in a museum but with all the modern features. I loved it. Pool scene divine too.
- great refurbished junior suites - friendly, attentive service - varied breakfast buffet - location just off kloof/long streets - lovely gardens
-AC in one of our rooms didn't work
Professional and friendly staff. Food was great in Planet restaurant and staff were very helpful
The hotel is wonderful, a haven of security in an uncertain town. The staff where helpful and the atmosphere was to be enjoyed, the afternoon high tea certainly not to be missed. Our suite was amazing.
The breakfast was in another part of the hotel, far from the lobby and might as well have been light years from the hotel, completely sterile but the breakfast was attractive. Unfortunately we had a terrible mattress, sloping on both sides that made sleeping well impossible.
The staff are very professional, and made us feel at home from the word go. We will certainly return to the hotel.
Fantastic staff, very welcoming and friendly. Made our marriage ceremony very special.
The ambiance, warm and friendly staff, especially Lazie in the Oasis, the smiling Head Concierge (Byron Page), help with arrangements, great breakfasts, Planet Bar
Unstable bar table in Planet Bar at lunchtime, cold bathroom.
What a gem. Beautiful old school luxury but still a relaxed atmosphere, and not too pretentious. Courteous staff, nice rooms, gorgeous garden area, fantastic high tea +++ this institution is a must see either it is for staying or spending an afternoon for anyone who visits Cape Town.
The day we arrived it was quite hot and humid, and the "plush" furnishing with all the carpets made the room feel a bit stuffy..
The afternoon tea was lovely, the staff extremely knowledgeable Very accommodating to us while waiting for our flight home The whole atmosphere was perfect
A very special place with outstanding staff, great facilities and wonderful rooms
Everything was perfect, the staff were amazing and nothing was too much trouble, we felt at home and relaxed instantly, the whole place is welcoming.. Even the resident duck didn't mind sharing the pool with us..!!
We didn't like leaving..!!
We loved our stay at the Mount Nelson, the staff were amazing and so friendly we were made to feel so welcome it made us feel totally at home, this place is a little oasis in the mother city.. We will return for sure, special thanks to Wilson. Buissy and Washington for all their help, smiles and laughter .. We love South Africa ..!!
It is ready to be refurnished
A wonderful atmosphere. Laid back but attentive. Beautiful gardens.
Great location, hotel and grounds beautifully maintained. Brilliant service, front desk staff in particular very helpful and attentive. Had a great five day stay!
Pool area was excellent Grounds with Art sculpture beautiful
Staff at front desk helpful. Good gym. Tasteful hotel room. Nice bar.
Room not ready on check in. Terrible room service. Took forever to get our room cleaned (which was never dive properly). Delivered someone else's laundry to our room. Unable to cook poached eggs at breakfast. Exterior of hotel was old and grotty. Pool area had old plastic sun loungers with old pink towels. Minibar and coffee station never replenished. You could hear all the noise from the hallway in the bedroom.