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Newest reviews for Protea Hotel Breakwater Lodge

  • Apollos
      Nigeria
    August 27, 2014

    I think you are doing well, but remember that this is a dynamic World so there is always room for continues improvement. I love your free Wi-Fi services, it has made my stay very comfortable. thanks.

    I can't point out one for now.

    7.9

  • Ikuo
      South Africa
    August 25, 2014

    The location was excellent.

    The door of the toilet had been broken. Room was not enough space for laggage.

    7.1

  • Anonymous
      South Africa
    August 20, 2014

    I liked the clean environment and the layout of the room

    noise in the morning from the cleaners, the cleaners banging their vacum machine into our door. the airconditioner made a loud clicking sound the whole night.

    5.8

  • Wossen
      Ethiopia
    August 16, 2014

    The wifi is so slow.

    Location.

    8.8

  • James
      South Africa
    August 13, 2014

    Friendly Staff, Neat and clean

    Cold food from room service

    7.1

  • Glen
      South Africa
    August 6, 2014

    Good proximity to V&A Helpful staff

    No view from window No Bath

    8.8

  • Clinton
      United Arab Emirates
    August 6, 2014

    Location was great.

    the wifi connection in the room was awful and we didn't have breakfast included.

    6.7

  • Warren
      Australia
    July 30, 2014

    Short distance from the V&A

    How they could block the use of my husbands credit card, because three staff at front desk didnt read their emails sent my husband three times to authorise all transactions, they did not notifying me first or give me the option of paying it cash. After going to reception to speak to MOD i had to wait 1hour for her to show up. Resulting in me not having dinner that night, and to make things worse it was my birthday. No appologies from the hotel, nothing just a call to say they missed the email and have reactivated the use my husbands card. Very embarrasing service

    5

  • Kathryn
      United States of America
    July 28, 2014

    Loved the economy of space, the friendliness and professionalism of staff, the buffet breakfast.

    10

  • Anonymous
      United Kingdom
    July 27, 2014

    Good comfort and facilities in a great central location

    7.9

  • Anonymous
      South Africa
    July 25, 2014

    Bed mattress

    7.5

  • Anonymous
      Switzerland
    July 22, 2014

    The very welcoming and friendliness of the staff.

    The lack of notices indicating the shortest route to the lift from the bedrooms.

    8.3

  • Stuart
      Namibia
    July 22, 2014

    Prison size rooms. The pictures of the hotel are not of the hotel but the college next door. Beds and chairs unomfortable. Terrible bar and lousy restaurant.

    4.2

  • Guray
      Turkey
    July 20, 2014

    Kindly staff, perfect location, very good breakfast, comfortable beds

    Shower cabin doesn't have a door.

    9.6

  • Joao
      Angola
    July 17, 2014

    good breakfast interesting environment, integrated in Business School Campus after all, the price seems adequate for the low level of service.

    small rooms very small toilets unavailability of room service (called at 12pm for a bottled sparkling water, as being stomach sick and they referred me to the "vending machine in the reception area (another building...). no drinks in fridge (at least water?) when arrived, they had already paid for one night out of my credit card and took immediately the paymnent for a 2nd night. when getting at breakfast (which I had booked) I could not include in the room bill and was forced to pay cash.

    5

  • Isabella
      South Africa
    July 15, 2014

    waterfront literally down the stairs

    nothing

    10

  • Chris
      South Africa
    July 15, 2014

    Location.

    Rooms are a bit cold and impersonal.

    7.5

  • Benjamin
      Australia
    July 14, 2014

    Amazingly helpful and friendly staff.

    10

  • Ameesha
      Netherlands
    July 14, 2014

    We had a 2 night stay at Protea Hotel, and while checking out we forgot a package of wine bottles. We contacted the hotel staff thrice if they had found this in our room and if they could return it, however we never received a clear response from them. We have been told that Housekeeping will contact us, but it's been 2 days and there is no information. It's unfortunate that if you by mistake leave stuff behind you may not find it again. So please be careful!

    6.7

  • Anonymous
      South Africa
    July 10, 2014

    For the Ladies with bad eye sight like myself, I battled to do my make up. Maybe better lighting in the bathroom or a vanity mirror with lighting.

    9.6

  • Antonia
      Angola
    July 8, 2014

    Location is excellent, close to the waterfront and other main attractions.

    For internet, you have to get a daily voucher. Room space, too small for two. Cold on very cold winter nights.

    6.3

  • Jacobus
      South Africa
    July 8, 2014

    Clean room.

    Noise from other guests. The shower without a door was not great at all!

    8.3

  • Ilse
      South Africa
    July 4, 2014

    Location

    Bit pricey for room only Room with twin beds small

    7.5

  • Anonymous
      United Kingdom
    July 4, 2014

    Access to breakfast, lunch and evening meals. Helpful staff.

    chair was too low for working at table on computer or writing. Noise from other residents in corridor and light from under door at night made room too light when I was trying to sleep. I used bed spread along the floor to reduce light - therefore door should be more sound and light-proof. Request for a wake-up call did not happen, fortunately I woke up.

    7.9

  • Ross
      United Kingdom
    June 28, 2014

    location. Interesting hotel with a history and interesting layout etc. Helpful staff. Very close to V&A waterfront, and helpful with excursions etc.

    Listing suggests rooms have a view of Table Mountain. In fact the vast majority have no view other than an inner courtyard or even a car park. Wi-fi pitifully slow. An incentive to upgrade to very expensive faster service?

    9.6

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