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329 Umhlanga Rocks Drive, Umhlanga, 4020 Durban – Show map
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444 verified reviews
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Coastlands Umhlanga Hotel and Convention Centre's staff speaks: English
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Outdoor Pool, Sun Deck
Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Airport Shuttle, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years is charged ZAR 390 per night when using existing beds.
Cribs are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Coastlands Umhlanga Hotel and Convention Centre accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 444 reviews
Value for money
Show reviews from:
The Urban Park Hotel and Spa is in Umhlanga Ridge, Umhlanga. Guests can enjoy a day of pampering at the Aqua Spa, or have a good work out at the fully equipped gym.
Score from 329 reviews Very good
In Umhlanga Ridge, just 437 yards from Gateway Theatre of Shopping, this hotel features Indian Ocean views from its outdoor pool deck. La Lucia Ridge offices are a 2 minute drive away.
Score from 507 reviews Very good
This 5-star hotel is located next to the International Convention Centre and half a mile from Durban’s beaches. It has an outdoor pool, a spa, a gym and 3 cocktail bars.
Score from 439 reviews Good
On Crest of Ridge road, Coastlands on the Ridge includes an outdoor pool and spa facilities. It features modern rooms and a terrace.
Score from 279 reviews Good
Nothing to complain about for the money spent. Excellent hotel, breakfast super good, huge variety, room very huge. Staff very caring.
Nothing at all
The bathroom did not smell fresh at all!!!!! We tolerated it since we only stayed one night and arrived late anyway.
The comfort, breakfast and friendly staff.
Room size is large, good beds, good showers, breakfast is generous, room service is fine and inexpensive. Decent hotel gym (but no water or towels provided) and a decent beauty salon. Parking is free. Only a five minute walk to the Gateway shopping centre. Individual examples of some good service ethic amongst staff e.g the porters.
Poor sound proofing between rooms. No hairdryers. No mini-bar which is very strange. Very high level of road noise from the busy highway below. Overly attentive and annoying service at breakfast - lots of staff milling around with nothing to do. Nobody at reception or at the concierge desk can tell you anything useful about the local area. Wifi very slow. Strange insistence on a 'turn down' service at 8pm every evening which is intrusive. Didn't appear to be locks on the hotel room doors. Poor number of tv channels. An odd place and quite annoying in total.
Good service and food
View, staff were quick to help, underground parking and quick access to elevator.
Floor dirty, shower door Brocken, printing on parking ticket is a hassle every time you want to leave the hotel
The care and courtesy given by all staff.
Rooms were spacious and comfortable. Bathroom was huge. Comfy beds.
Excellent and luxury. foyer on each floor with couches and coffee table (exclusive). The styling and decor are tastefully decorated. Staff are extremely freindly(smile) and willing to assist always. Rooms are huge,spacious and comfortable.
nothing to report.
The hotel staff were exceptionally helpful and the quality of food at breakfast was great. Excellent variety and so much fresh fruit. Definitely gonna return some day. And the view from the room was fairly good.
Wifi was not easily accessible. Kept disconnecting.
Nice spacious room, quality finishes. Super service from all staff.
Breakfast not to my taste. My room didn't have a bath.
Location and rooms are spacious
Noisiest hotel ever stayed in. Guests party all night. Do not expect to be able to sleep. Breakfast - food tasted old and inedible
Room are very nice and very well designed and prepared.
Wifi from Always on for hotel guests is very poor and get off every 5 min also at night.
The desserts are horrible yet pricey
Breakfast was superb & sonny was very friendly & helpful. Room was neat & tidy.
The gym didn't have towels & water. The spa treatment was good but there was a misunderstanding which the manager didn't have the courtesy to call me to sort out. I will definitely inform my friends & family about the spa.
The friendly service and comfortable accomodation provided. Good facilities
Did not enjoy the breakfast menu and did not get a bathtub in my room as requested online.
i enjoy this hotel i have no complaints as the staff are fantastic and all including room service are outstanding.
i left my charger for my samsung laptop in my room i have phoned 4 times and not one person has got back to me so i have had to purchase a new one ....and it did say on the booking that i would get a extra large bed and a bath and i did not i had to point it out and ask for it again
Where the hotel is located.
The food, they need to improve their way of cooking especially Dinner to cater for everybody. There are people who doesn't like spicy food.
I thought the food was very poor for breakfast, not enough variety
I did not like the food.
The special treatment at breakfast and clean tablecloth
The hospitality & the warm welcome.
Need to improve the service at the laundry.The time to receive clothing sent for pressing,is too long.
The hotel in general the good service.
the hotel location
The pleasantries most forthcoming. Spaciouness of the room, well maintained. Hospitality; ambience, indescribable.
Good staff, breakfast, clean room, big bed, near Gateway shopping mall. really nice hotel.
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