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Portswood Close, Portswood Ridge, 8001 Cape Town, South Africa – Show map
Excellent location – rated 9.8/10! (score from 30 reviews)
Rated by guests after their stay at Dock House.
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Dock House's staff speaks: English
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Outdoor Pool (all year), Grounds
Golf Course (within 2 miles), Cycling, Sauna, Fitness Center, Solarium, Spa, Massage, Bikes Available (free), Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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The staff at Dock House went out of their way to keep as happy and the manager was excellent.
Very central, beautiful setting, feels like home, great staff.
Couldnt find it at first poor signage.
Beautiful Rooms. Comfortable. Friendly staff. Perfect venue. Fantastic suggestion to go to DASH for dinner.
Warm breakfast upon arrival a little cold (could be the freezing weather) Not sure if food was made at Hotel self. Maybe plan for cold weather in future. Also, just a suggestion, upon arrival, we had to book in and pay (fully understandable) but it was done in small office with only one chair to sit, not very glamorous - did not feel like 5 star hotel / treatment (until we walked into our lovely room that is)
the staff, ambience, and food!
sounds coming from late night crowd at the waterfront. even though it was Easter Weekend the music tends to always be a bit on the loud side.
we never felt that we are in a hotel on the busy waterfront. lovely set up for a homely atmosphere.and privacy
requested for a two hour late check out but the hotel asked for 50% of a day`s charge.
Justine was excellent and so was Jarred. Location is great as well. Like the breakfast menu, great choice with good products. Easy going atmosphere. Action when things are highlighted.
Arrived with the room not cleaned 100% to five start standard. (hair on the floor in bathroom, balcony with cigarette buds, champagne bottle tops, bottle tops next to the minibar in the room) No slippers or bath robes. Broken items in the room like hand shower, light, toilet door. Dust: on lights, blinds, cupboards, etc. Dirty glasses in the minibar. Satellite channels not always working. Carpets to bathroom fraying with strings as it's coming undone. We stayed in Dock House 2 years prior, everything was really good and much better % start standards, however things have deteriorated and no longer 5 start I'm afraid. Sadly so because it could be fantastic if more care and follow up is done.
The Hotel is in prime location and the best location to go to waterfront. Rooms are clean and big . The bathroom is so luxury and bid also. I recommend it for all
The doors open to the garden maybe need to be controlled from the insects and reptiles ( Old wood doors will not be enough)
Location in V&A Hotel size Availability of staff Use of associated hotel facilities. Good Parking
Poor Internet/WIFI service
nothing, all was great! Maybe an audio system (for iPod / iPhone) in the room would be great.
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