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Elephant Springs Hotel & Cabanas31 Sutter Road, 0480 Bela-Bela (Show map)
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Elephant Springs Hotel & Cabanas http://www.booking.com/hotel/za/elephant-springs.html
Review score
Score from 9 reviews
“ The staff were excellent. However the furniture , fittings , bathooms etc were clean but old and worn. In need of replacement and upgrade. We felt cheated as the internet pics were very deceiving ,portraying a luxurious upmarket venue, instead everything is old and worn out. ”
Sharon,
Benoni
This hotel features tropical gardens with barbecue areas and 2 outdoor swimming pools. All of the spacious, air-conditioned rooms and apartments include a private bathroom and a satellite TV. All of the accommodation at Elephant Springs Hotel & Cabanas includes a work desk as well as tea and coffee making facilities. The à la carte restaurant offers a buffet breakfast daily with a pool patio for outdoor dining. There is also a bar area that serves light meals. Room service is also offered. The Elephant Springs offers banquet facilities on request and free parking for all guests. Non-smoking rooms are also available. Elephant Springs Hotel & Cabanas is situated in Bela-Bela, known for its natural hot springs. It is 8-minutes’ drive from Intaba-Indle Wilderness Estate and 36 minutes’ drive from Combretum Game Park. Hotel Rooms: 64 The most recent booking for this hotel was made on May 22 at 05:18 from South Africa.
GeneralBar, Grounds, Terrace, Non-smoking Rooms, Family Rooms, Air Conditioning, Restaurant With Dining Menu ActivitiesBBQ Facilities, Outdoor Pool ServicesRoom Service, Meeting/Banquet Facilities, Fax/Photocopying
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Total Hotel Score:5.4
Based on 9 reviews Guest reviews are written by our customers after their stay at Elephant Springs Hotel & Cabanas. |
Score breakdown
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Score history
Has Elephant Springs Hotel & Cabanas always scored 5.4?
See the average scores awarded by guests over the past 12 months.
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Lynette
Young couple
Hazendal Road, Freeway Park,
South Africa
May 20, 2013
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very friendly and helpfull staff no hot water Saturday morning, rooms not very clean, TV (snowy on some channels) burned/torn duvet cover, handles (warm/cold) at the bath not really working properly, security gate with security guard at hotel parking but a big hole on the other side where anyone can come in and out
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5.4 |
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Ingrid
Family with older children
Johannesburg,
South Africa
April 30, 2013
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the rooms were clean and the staff friendly the hotel needs plenty of work done on general upkeep, the noise levels of other guests is unacceptable for a hotel, as the braai around the pool and party on their patios and all cabanas face the pool. If i had been alone with my girls i would not have felt comfortable staying there, i feel its very much a backpackers kind of hotel for young couples who just want cheap accommodation. I would not use it again.
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4.6 |
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A.t.r.
Family with older children
Amsterdam,
Netherlands
January 5, 2013
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Not much It was dirty and uncomfortable
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3.8 |
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Sharon
Mature couple
benoni,
South Africa
November 20, 2012
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The staff were excellent. However the furniture , fittings , bathooms etc were clean but old and worn. In need of replacement and upgrade. We felt cheated as the internet pics were very deceiving ,portraying a luxurious upmarket venue, instead everything is old and worn out. The veneer coming off the furniture , carpets worn. Bathroom fittings worn and taps mismatched. Tiles broken, damp in bedroom cupboard , aircon not working , tv channels not working. We want our money back. The staff really tried their best. The noize level from other guests were unbearable. The wet laundry on the grass around the pool from the other guests were qute unsightly. Size xxxx nylon underwear is most off putting. We got out of there asap.
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5.4 |
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Yegalan
Family with young children
Mackenzie Park, Benoni,
South Africa
August 14, 2012
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The pool was as it was in the picture. They messed up our booking and tried to make up for it by adding another bed. But two adults with a baby in a double bed was very uncomfortable. We requested to be changed to another room with a Kingsize bed which we told had not yet received their guests. But we were told that the guests whom had not yet arrived would know which room they would be allocated to. What hogwash! They obviously had no intention of accomodating our request despite us making these bookings through Booking.com. Booking.com unfortunately you are not as well-respected as you would like to believe. Breakfast was also a shambles. If it wasn't real, it could actually pass for a comedy. But the service really wasn't funny.
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5 |
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Anonymous
Group of friends
South Africa
August 24, 2012
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The hotel reception was not friendly. I requested an invoice upon arrival and the lady promised to have it ready for me when I checked out. Well guess what when I checked out it wasnt ready. The room and bathroom were dirty and untidy. The bed looked like it had been slept in before we arrived. It wasnt well made. The carpets in the rooms and in the passage were dirty. The passage leading to the room was dark. Walking to the parking is unsafe and dark. There are stray cats in the premises and nothing is done about it. I walked in the reception area after going out for dinner and there was no one at reception and I just walked through to my room without anyone asking who I am. That was a serious security concern for me. It was definately not a pleasure staying at that hotel.
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2.5 |
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Alice
Family with young children
Riverlea,
South Africa
March 26, 2013
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There are no comments available for this review |
10 |
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Nina
Group of friends
Vanderbijlpark,
South Africa
May 20, 2013
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There are no comments available for this review |
5 |
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Anonymous
Family with young children
South Africa
April 22, 2013
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There are no comments available for this review |
7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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