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Corner Centenary Boulevard & Twilight Drive, Gateway, Umhlanga, 4321 Durban – Show map
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186 verified reviews
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Three Cities Gateway Hotel - Umhlanga's staff speak: English
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Outdoor Pool (all year), Terrace
Golf Course (within 2 miles), Water Park
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying, VIP Room Facilities
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Air Conditioning, Designated Smoking Area
2:00 PM - 12:00 AM
5:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Three Cities Gateway Hotel - Umhlanga accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 186 reviews
Value for money
Show reviews from:
The Urban Park Hotel and Spa is in Umhlanga Ridge, Umhlanga. Guests can enjoy a day of pampering at the Aqua Spa, or have a good work out at the fully equipped gym.
Score from 326 reviews Very good
The Riverside Hotel and Spa offers air-conditioned rooms, an outdoor pool and a range of beauty treatments at its spa center. Gateway Shopping Centre is 7 miles away.
Score from 160 reviews Good
In Umhlanga Ridge, just 437 yards from Gateway Theatre of Shopping, this hotel features Indian Ocean views from its outdoor pool deck. La Lucia Ridge offices are a 2 minute drive away.
Score from 506 reviews Very good
This 5-star hotel is located next to the International Convention Centre and half a mile from Durban’s beaches. It has an outdoor pool, a spa, a gym and 3 cocktail bars.
Score from 440 reviews Good
Walking distance from gym and shopping mall.
There was a party in Gateway Mall. The music was so loud I struggled to sleep
Dampness poor service
Very comfortable, excellent food, quiet and good location.
The wi-fi could be better. I could check emails, but could not use Skype properly.
Staff was friendly on check-in. The rooms are very good, very spacious, clean and comfortable. The hotels location is situated on close proximity of everything which is packed with pubs, shops,cinemas, theatres, restaurants and coffee bars, all within walking distance. The rates are reasonable. I enjoyed staying in that hotel.
The downside was always some few noisy cars revving their engine passing the hotel now and then, but of course that the city for you.
Everything was walking distance
Parking was not good because we the hotel parking was full and we had to park at the gateway shopping centre and it was a bit of a walk
Location Price Staff Its an excellent hotel, great rooms, and excellent facilities
Rooms were nice and clean
Price of breakfast R155/p and not included in the price.
the room was spacious and clean
no fridge in room for water, i needed to call at 15h00 for room service to come and clean the room, as they have not done it that morning
Proximity to Gateway and free parking there
Lack of privacy in bathrooms
The whole modern concept was great Staff was very friendly and helpful The restaurant was excellent Loved the pool deck Loved the location close to the shopping mall
The balcony wasn't clean Needed some dusting and the floor wasn't washed
street noise at night from cars racing along roadway, speedhumps please.
wifi signal kept on failing
location in a Shopping Mall complex offering children plenty to amuse themselves with and adults everything they need when it comes to shopping pleasure. The Sea is just a little drive away while the buzz of the inner Durban Metro City and the beaches are just 30mins away.
Breakfast was lovely. Room clean.
Beautiful room, ambiance, location. Breakfast was also amazing.
Blocked drain in my room and water from the shower escaped into the room and I had to stop the water by going on my knees with towels.....not cool!
It is a great hotel, beautiful, reasonable, well positioned, with good food. This however only counts for only 30% of guest experience. If the staff have a bad attitude and tendencies suggestive of dishonesty then there is no business. I would suggest to bboking.com to look beyond all these factors and get a clear picture of labour relations practices in the establishments you do business with.
my experience with reception staff was horrible. They did not listen to my query and investigate it, instead dismissed me outright. The reservation lady who promised to investigate my query passed the burden of proof to me before even interrogating her internal processes. She then promised to call me back or have her service manager contact me yet that never happened. Instead I was contacted by booking.com who were very concerned of my experience.
Proximity to shopping mall, but remote enough to be quiet.
The room had an unpleasant odour on arrival. This was immediately off putting. The bath would take hours to empty out.
Everyone was really helpful and it is always clean :) very nice stay indeed
Friendly staff and a decent breakfast.
Decor and comfortable rooms
Bed linen kept coming off mattress More milk for tea/coffee in morning would be nice
The location is very convenient to access the shopping center by walk. The breakfast was good.
Location is good as gateway shopping mall is around the corner.
The chicken sausage was too dry..maybe look at another supplier. We've tried chicken sausages from Star Meat Market. Try them sometime
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