Hilton Durban Hotel  

It was wonderful and relaxing. I would definitely be back.

The one thing is that the water leaked out of the shower. Everything else was brilliant.

The reception lady was extremely helpful and friendly. The hotel is conveniently placed from the convention centres and now provides free parking to guests upon check-in (you have to ask for it though).

The wi-fi is extremely expensive and I'd expect free internet from a 5* hotel. Our room was only cleaned by 5pm on the one day - which was a bit late.

Got 3 nights at this hotel for @ £61 a night, best value of any hotel I've stayed in as this was a 5 star luxury hotel. Buffet breakfast was included in the room price and was really good and you could pay for a buffet dinner at night which I would recommend as it was excellent. Staff could not have been more helpful and even let us have a late check out free of charge as well.

Shortage of sunbeds at the pool, quite far from the airport and you get the impression it's a beach front hotel but it's a 10 mins walk away.

The size of the room was perfect for us as we have a baby with us and one needs a fairly larger room, plus the rate was excellent, which we could only get through booking.com! Thanks.

The breakfast rate was a bit steep, so maybe they could think of lowering the breakfast rate as our rate did not include breakfast.

the chocolates on our bed every evening and the fruit bowl and the chocolate plate we received on 2 odd nights...for whatever reason it was awesome....we initially booked for 3 nights and then extended our stay for 5 nnights

the bin in the bathroom wasnt working and the drawers in the bedroom were all broken so when u pulled them out they either fell on ur foot or didnt come out at all or didnt wana go back in...a bit frustrating

The view of the stadium and Kingsmead overlooking the green city of Durban

It has been the best hotel I'v ever been. Neatness, Customer care, Security, Being in the big city, Center of attraction, Close to the beaches, Ushaka Marine, Casino and the best malls.

The first 2 days we struglled with the breakfast, we had to pay from our own pockets whereas when we did the booking it was included (Bed & Breakfast), but the matter had been resolved and they repayed us.

Breakfast was very delicious and the staff were also very friendly

I liked the personal touch with the slice of birthday cake that was sent to my Mother as it was her birthday.

The pool area needs an upgrade - not enough loungers. Pool water colour is not appealing. Breakfast staff could be more attentive. My biggest complaint is that that the Hiton Durban did not honour the reservation in its entirety - booking.com stated that I would have lounge access and this was denied at the hotel because the rate I was booked at was 'too low'.

The temperature inside the hotel was freezing and we couldn't control the temparature inside the rooms. Hence we slept underneath big blankets while it was 30 degrees outside..

I liked everything about it.

The room,was nicely designed, and the resturant, the food was scrumption, everything was neat. The gym was good.

We didnot appreciate that we had to pay for the movies,The pool should be in a better setting.It was our 30th Anniversary and we did not have any special service although my sister requested same.