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5 Phantom Pass Road, 6520 Knysna, South Africa – Show map
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153 properties in Knysna
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63 verified reviews
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Knysna Riverside Lodge's staff speak: Portuguese, English
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BBQ facilities, Outdoor pool, Garden, Terrace, Sun terrace
Food & Drink
Bar, Restaurant (à la carte), Snack bar, Special diet menus (on request)
Room service, Packed lunches, Shuttle service (surcharge), Airport shuttle (surcharge), Luggage storage, Laundry, Bridal suite
Safety deposit box, Non-smoking rooms, Family rooms
Based on 63 reviews
Value for money
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StuART Lodge and Gallery is located in Knysna. Free WiFi access is available. Each room here will provide you with a balcony and a terrace. You can enjoy mountain view and garden view from the room.
Score from 53 reviews Superb
|Located in Knysna, Island Nest offers an outdoor pool. This self-catering accommodation features free WiFi. The property is 3.9 km from Pezula Golf Club and 6.5 km from Simola Golf Course.|
The owners, Remy & Cathy, were very helpful and made us feel very welcome. Our room was huge and very comfortable. Our meal in the restaurant was excellent. We would definitely recommend this hotel.
WiFi is only at the reception (other building) but that's the minor issue
Hospitality of the owners was amazing, plus the food! Honestly the best in whole SA!
Internet standard was a bit low on the day, it was a local issue and not a negative from Knysna Riverside Lodge.
Rooms were clean, comfortable and refreshing. Had lovely breakfast with and enjoyed the rustic atmosphere. Thank you for receiving us so late at night after our long journey from Sweden !!!
Site says wifi at some rooms, but i tested all - no wifi - only at owners house so i had to stand outside in the rain to read my mails. No supervision at breakfast. Fly in the juice. Dirty tea water. Staff did their best so cant be blamed.
Great staff, family owned/run, and run very well.
Room had a bath tub only and not a shower,
Beautiful location. Amazing view on breakfast deck. Peaceful out of town and no traffic.
Wifi was not great but was a small concession given how great the place is
Owners were lovely Food at restaurant magnificient - dinner Room clean and tidy Best breakfast
Amazing views, fabulous all round. Staff were friendly, welcoming. Rooms were beautifully set out and well maintained.
The accommodating family and staff, facilities, swimming pool and breakfast!
Price , location, setting,staff ,food. Everything
I liked Everything.
Loved the sauna, pool and jaquisi. Reception staff was stunning! Very approachful and helpful.
Remy, Cathy and all staff were most friendly. Cathy's food is a delight. The setting is spectacular
Bees nest in front of bedroom window needs to be removed
Friendly and personal service.
No WiFi in room.
Lovely facility surrounded by Knysna forests. Great breakfast.
Really beautiful setting on Knysna River and lovely trees. Kids enjoyed their swim on a stunning pool deck. Friendly family who has made our stay pleasant. Breakfast was great, with homemade French specialities.
The food was very good. We were pleasantly surprised! The restaurant ambience is nice in the evenings.
Main door did not lock from the inside ! Spiderwebs with up to 8 spiders hanging from ceiling above beds. Doors do not stay closed including 1bathroom door! Bedroom door doesn't even have a handle! Self-catering unit - but no broom, dishcloth. Filthy skottle braai
The staff and location
All stated above
When we arrived, we were taken to a "mountain lodge" or "cottage" firstly we had to walk a great distance on steps to the top. The lady at reception did not know how we could drive up close to the unit allocated to us. We were tired, having driven from Bloemfontein to knysna that day. We were told 2 bathrooms but only 1 had a toilet and the other just a shower and basin. The door to the shower had no latch. The main bedroom could not close. There was a stone behind the door to hold it close. I have a daughter in Knysna and she was coming over to visit us and to bring our meals for the evening. We just lazed around. The TV was not working initially but was corrected. The place had spider webs and insects. Very very poor standard of kitchen equipment and utensils. The bigger shock was when my daughter and her family left we opened the beds to sleep. To our dismay, the sheets were in a very poor condition full of stains etc. we removed the sheets and replaced it with blankets and made do with available coverings for the night. When we tried to complain we got answers like coz it is in the forest you will have to live the insects and spider webs. We asked about the filthy condition about the sheets and the responded by saying that the dampness from the forest causes this. Personally I walked away from the situation because I got sick and was spewing during the night and was rather angry. My family digested that I ho to my daughter whilst they speak with management to either resolve the issue or attempt to seek a refund for the coming night. They changed our unit and we were able to spend the next night there. We drove on to Cape town from there. Even the kids were awake early to get away from there. A family of five ready packed and handed keys before 7am. For R2000.00 a night, it's not an option.
Poor service, quality of rooms not great, poor breakfast and overall value for money was poor. The room we were allocated looked nothing like the Internet image
The owner Remy was very helpful. The waitress Naziva was also very helpful.
Bit far from Knysna town itself but good if you want some peace and quiet!
We had to pinch ourselves when we realised we were staying here! Under the new ownership/management the lodge is thriving. The property is stunning and has the best view of the lagoon. The pool was pristine. The staff are thoughtful and engaging. Remy even took us for a walk around to show us the private forest on the property. The food at Die Gieter (the restaurant on the property) was beyond delicious and comes HIGHLY recommended. Do yourself a favour and stay here. Remy, Catherine and Vincent are incredible hosts!
Rooms were spotless and loved the flower pettals scatteredin the room. Everything worked no noise from the road.Owners were extremely helpfull and so sociable and the food was superb.
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