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Le Ballon Rouge Guest House
7 Reservoir Street East, 7690 Franschhoek – Show map
Excellent location – rated 9.2/10! (score from 126 reviews)
Rated by guests after their stay at Le Ballon Rouge Guest House.
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64 properties in Franschhoek
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126 verified reviews
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Le Ballon Rouge Guest House's staff speak: English
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Outdoor Pool, Terrace, Sun Deck
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Shuttle Service (surcharge), Laundry, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 6:00 PM
Until 11:00 AM
Children and Extra Beds
Children older than 12 years are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Le Ballon Rouge Guest House accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 126 reviews
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Management was really great. Staff not too trained when it comes to quality of service for instance my mom doesn't eat pork. The lady serving us' response was "Ma'am we only serve pork" ordinarily you'd expect an apologetic response with an option for other days to offer a beef/chicken option. So my mom had eggs, tomato and mushroom until the second last day where they then offered her beef sausages.
Nothing at all. The place is well kept
Location and breakfast
Poorly lit rooms,uncomfortable beds, lack of personal interaction with reception
Room was spacious and beautifully decorated. Staff was friendly and security was good.
Breakfast was not hot and you could spice it up a bit.
easy access to all shops etc
Noise from local restaurant kitchen fans at night
Friendly staff, clean bedding and a great breakfast.
Excellent customer service Breakfast superb Rooms spacious and clean
Great location and excellent breakfast.
We liked that it was clean and close to the Main Road of Franschhoek
The shower leaked, the mattress is very soft and needs to be replaced. The rooms looked bigger on the website than they actually were.
Perfect location and good breakfast! Wifi was working well.
Lots of big flying crickets inside the room even the windows and door were closed whole day.
What would be nice is to have a small fridge in the room specially if stay more than one night so that was a bit inconveniant.
Excellent location almost on the the main street where all the restaurants, bars and shops are located (including the tram to take you to the different wineyards). The room is big and nicely decorated. Enjoy the wonderful breakfast on the outside terrasse and the small pool.
The pool looks more like a bath.
We were made to feel right at home and there was nothing that Jenny or David could not do for us. David turned out to be a great wine tour guide and took us to some lovely places while giving us some local history along the way!
Nothing. Compared to previous bookings this holiday this was a well below par
The cockroaches in the bedroom!!
The friendliness and helpfulness of all the staff. It was close to the main shopping area and restaurants and Cafe. Breakfast was great.
Noise of traffic in early morning but if we had chosen No 7 or 8 at back it was a lot quieter.
Location was excellent and spacious rooms.
Very good location, friendly and warm reception. Tasty breakfast
Few items in room could be replaced or fixed - carpet very old, floor under bed and in corners not very clean, cupboard broken, waiters average
We really enjoyed our stay, very pleasant house in the centre of town. Taxis to the wineries worked well.
Charming room + bath, breakfast
Wifi only outside the room, NO AC (it was definitely too hot)
The breakfast was excellent, staff were friendly and helpful. I loved the bathrooms, very spacious and neat.
For the amount of money you pay the rooms are very small. There is no luxuries like bubble bath etc. The bed was comfy enough, but the pillows were extremely uncomfortable.
Excellent location, just off the main street in the centre of town, but also very quiet and peaceful. Very nice, clean and spacious rooms.
Staff extremely helpful with restaurant suggestions; also helped organise great half-day wine tour guide, David Location near main road is excellent Wi-Fi seemed fine for us
Friendly staff - excellent breakfast
Shower head in room 2 did not work TV in room 4 did not work
Our welcome was very good and the staff were very helpful. The location was perfect for exploring the wine region.
Air con would have made our stay just that bit more comfortable.
Location was ideal for local restaurants and for touring.
Other guests on loungers right outside our apartment.pool too small for the number of guests
The bottle of sparking wine given for the fact they could not supply the accommodation for which I had a CONFIRMED booking!
The fact that they had overbooked, not informed me and myself and the family almost had to spend the night in the car as they could not provide alternative accommodation. My advise would be to phone to confirm your reservation before leaving home but there is no phone number on the confirmation so good luck! Franschhoek is a small village with only limited accommodation, it is invariably full and almost impossible to find rooms at night on the night.
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