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Score from 224 reviews Good 7.9/10

Newest reviews for Le Ballon Rouge Guest House

  • Bhekiwe
      South Africa
    August 23, 2014

    Management was really great. Staff not too trained when it comes to quality of service for instance my mom doesn't eat pork. The lady serving us' response was "Ma'am we only serve pork" ordinarily you'd expect an apologetic response with an option for other days to offer a beef/chicken option. So my mom had eggs, tomato and mushroom until the second last day where they then offered her beef sausages.

    Nothing at all. The place is well kept

    7.1

  • Karin
      South Africa
    July 22, 2014

    Location and breakfast

    Poorly lit rooms,uncomfortable beds, lack of personal interaction with reception

    4.6

  • Anonymous
      South Africa
    May 19, 2014

    Room was spacious and beautifully decorated. Staff was friendly and security was good.

    Breakfast was not hot and you could spice it up a bit.

    10

  • Angus
      New Zealand
    May 6, 2014

    easy access to all shops etc

    Noise from local restaurant kitchen fans at night

    8.3

  • Gary
      South Africa
    April 26, 2014

    Friendly staff, clean bedding and a great breakfast.

    9.2

  • Richard
      United Kingdom
    April 13, 2014

    Excellent customer service Breakfast superb Rooms spacious and clean

    8.8

  • Pat
      South Africa
    April 5, 2014

    Great location and excellent breakfast.

    10

  • Sigrid
      South Africa
    April 3, 2014

    We liked that it was clean and close to the Main Road of Franschhoek

    The shower leaked, the mattress is very soft and needs to be replaced. The rooms looked bigger on the website than they actually were.

    6.3

  • Tiina
      Finland
    March 26, 2014

    Perfect location and good breakfast! Wifi was working well.

    Lots of big flying crickets inside the room even the windows and door were closed whole day.

    7.5

  • Wilna
      South Africa
    March 25, 2014

    What would be nice is to have a small fridge in the room specially if stay more than one night so that was a bit inconveniant.

    8.3

  • Aurelie
      Belgium
    March 25, 2014

    Excellent location almost on the the main street where all the restaurants, bars and shops are located (including the tram to take you to the different wineyards). The room is big and nicely decorated. Enjoy the wonderful breakfast on the outside terrasse and the small pool.

    The pool looks more like a bath.

    10

  • Nicole
      United Kingdom
    March 24, 2014

    We were made to feel right at home and there was nothing that Jenny or David could not do for us. David turned out to be a great wine tour guide and took us to some lovely places while giving us some local history along the way!

    8.3

  • David
      United Kingdom
    March 22, 2014

    Nothing. Compared to previous bookings this holiday this was a well below par

    The cockroaches in the bedroom!!

    3.8

  • Carol
      South Africa
    March 22, 2014

    The friendliness and helpfulness of all the staff. It was close to the main shopping area and restaurants and Cafe. Breakfast was great.

    Noise of traffic in early morning but if we had chosen No 7 or 8 at back it was a lot quieter.

    9.2

  • Rudi
      South Africa
    March 20, 2014

    Location was excellent and spacious rooms.

    10

  • Anonymous
      South Africa
    March 18, 2014

    Very good location, friendly and warm reception. Tasty breakfast

    Few items in room could be replaced or fixed - carpet very old, floor under bed and in corners not very clean, cupboard broken, waiters average

    7.1

  • Alan
      United Kingdom
    March 17, 2014

    We really enjoyed our stay, very pleasant house in the centre of town. Taxis to the wineries worked well.

    10

  • Christian
      Switzerland
    March 16, 2014

    Charming room + bath, breakfast

    Wifi only outside the room, NO AC (it was definitely too hot)

    8.3

  • Mariza
      South Africa
    March 16, 2014

    The breakfast was excellent, staff were friendly and helpful. I loved the bathrooms, very spacious and neat.

    For the amount of money you pay the rooms are very small. There is no luxuries like bubble bath etc. The bed was comfy enough, but the pillows were extremely uncomfortable.

    6.7

  • Jacquie
      United Kingdom
    March 14, 2014

    Excellent location, just off the main street in the centre of town, but also very quiet and peaceful. Very nice, clean and spacious rooms.

    10

  • Alan
      United Kingdom
    March 13, 2014

    Staff extremely helpful with restaurant suggestions; also helped organise great half-day wine tour guide, David Location near main road is excellent Wi-Fi seemed fine for us

    8.3

  • Anonymous
      Belgium
    March 13, 2014

    Friendly staff - excellent breakfast

    Shower head in room 2 did not work TV in room 4 did not work

    7.1

  • Anthony
      United Kingdom
    March 8, 2014

    Our welcome was very good and the staff were very helpful. The location was perfect for exploring the wine region.

    Air con would have made our stay just that bit more comfortable.

    8.8

  • John
      United Kingdom
    March 8, 2014

    Location was ideal for local restaurants and for touring.

    Other guests on loungers right outside our apartment.pool too small for the number of guests

    8.3

  • John
      United Kingdom
    March 7, 2014

    The bottle of sparking wine given for the fact they could not supply the accommodation for which I had a CONFIRMED booking!

    The fact that they had overbooked, not informed me and myself and the family almost had to spend the night in the car as they could not provide alternative accommodation. My advise would be to phone to confirm your reservation before leaving home but there is no phone number on the confirmation so good luck! Franschhoek is a small village with only limited accommodation, it is invariably full and almost impossible to find rooms at night on the night.

    5

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